About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 500 Terminal Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
316 reviews
5 stars
160
4 stars
69
3 stars
27
2 stars
9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, with many praising the freshness and taste of the sandwiches, though some reported issues with stale bread and insufficient toppings.
Service Experience
While many reviews highlighted excellent and friendly service, there were significant complaints about poor customer service, including rude staff and long wait times.
Hygiene Concerns
Several customers raised concerns about hygiene practices, including unwashed hands and unsanitary conditions, which negatively impacted their dining experience.
Order Accuracy
There were multiple complaints regarding incorrect orders and issues with online order fulfillment, leading to customer dissatisfaction.
Pricing Issues
Some customers expressed frustration over unexpected charges, such as a bag fee, and perceived stinginess with portion sizes.
- HKHumam Khalil4 days ago5.0Very kind staff !
- MMmahmoud911Oct 23, 20255.0The place has good food and service
- TCTom CanjiOct 18, 20255.0Pretty good
- DPDrashti ParsanaOct 18, 20251.0I odered 6 Inch regular sub vaggie patty yesterday, Instead I received veggie delite. This is poor service ever!!
- RSRick SOct 2, 20252.0Even after being toasted, the bread for both subs (Veggie Delight and Sweet Onion Teriyaki) were tough (might have been stale - I went at 5PM on a Thursday). Server was quite stingy with the toppings and sauces. With the lack of toppings both subs looked flattened and were the saddest looking subs we’ve ever ordered. Each bite felt dry and like tearing into a pieces of cardboard. One of the worst locations I’ve been to.
Frequently Asked Questions About Subway
Where is Subway located in Ottawa?
Subway is located at 500 Terminal Avenue, Unit A06, Ottawa, ON, K1G 0Z3, inside the Ottawa Train Yards Mall.
What are the operating hours for Subway at 500 Terminal Avenue?
Subway is open Monday to Friday from 7:30 AM to 10:30 PM, Saturday from 9:00 AM to 10:30 PM, and Sunday from 10:00 AM to 10:00 PM.
What meal options does Subway serve?
Subway serves breakfast, lunch, and dinner with menu options including Footlongs, 6” sandwiches, wraps, and salads.
Does this Subway location offer curbside pickup?
Yes, the Subway at 500 Terminal Avenue offers curbside pickup as one of its service options.
What payment methods are accepted at this Subway?
They accept American Express, MasterCard, and Visa payment options.
Can I order Subway's menu online or via an app?
Yes, Subway offers quick and easy ordering through their app or online via their menu URL.
Is dining inside available at the Subway on Terminal Avenue?
Yes, the restaurant serves dine-in customers along with take-out and delivery options.
What nearby stores can I visit before or after eating at Subway?
Nearby stores include GameStop, Dollarama, Bed Bath & Beyond, and Winners, great for shopping and entertainment.
Are there other dining options near Subway at Ottawa Train Yards Mall?
Yes, nearby restaurants include Chickpeas for vegetarian fare and Roger's Italian Bistro for Italian cuisine and pizza.
Where can I find eyewear services near the Subway location?
New Look Eyewear, an optometrist and eyewear store, is located nearby for your vision and eyewear needs.