About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 500 Terminal Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
324 reviews
5 stars
166
4 stars
69
3 stars
27
2 stars
9
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers appreciated the fresh and tasty ingredients, but some reported issues with stale bread and stingy toppings.
Customer Service
While many praised the friendly and helpful staff, several reviews highlighted unprofessional behavior and poor service experiences.
Order Accuracy
There were multiple complaints about incorrect orders and issues with online order fulfillment.
Hygiene Concerns
Some customers raised concerns about cleanliness and food handling practices, including improper glove use.
- GPgunvantsinh parmarJan 5, 20265.0The best service & customer service
- KPKelvin PerezDec 31, 20255.0Great customer service
- PPPaulDec 30, 20255.0Great service! Brad always goes above and beyond :-)
- SKStuti KohliDec 6, 20255.0Fresh, tasty, and customizable- my subway sandwich was exactly what I needed.ingredients were fresh and bread was warm. Great quick meal.
- VPVanessa Jot PritiNov 26, 20251.0Very unprofessional . The guy was rude to my mom for literally no reason. Accusing her of being racist for asking for the pizza sub… she said it’s been around for years and it should be under the classic sandwiches. He told her be better watch her mouth… my mom was very confused. She repeated what she said . He said he knew what she was saying and she said it cause he’s Hindu. Totally inappropriate. Hire some new staff.
Frequently Asked Questions About Subway
Where is Subway located in Ottawa?
Subway is located at 500 Terminal Avenue, Unit A06, Ottawa, ON, K1G 0Z3, inside the Ottawa Train Yards Mall.
What are the operating hours for Subway at 500 Terminal Avenue?
Subway is open Monday to Friday from 7:30 AM to 10:30 PM, Saturday from 9:00 AM to 10:30 PM, and Sunday from 10:00 AM to 10:00 PM.
What meal options does Subway serve?
Subway serves breakfast, lunch, and dinner with menu options including Footlongs, 6” sandwiches, wraps, and salads.
Does this Subway location offer curbside pickup?
Yes, the Subway at 500 Terminal Avenue offers curbside pickup as one of its service options.
What payment methods are accepted at this Subway?
They accept American Express, MasterCard, and Visa payment options.
Can I order Subway's menu online or via an app?
Yes, Subway offers quick and easy ordering through their app or online via their menu URL.
Is dining inside available at the Subway on Terminal Avenue?
Yes, the restaurant serves dine-in customers along with take-out and delivery options.
What nearby stores can I visit before or after eating at Subway?
Nearby stores include GameStop, Dollarama, Bed Bath & Beyond, and Winners, great for shopping and entertainment.
Are there other dining options near Subway at Ottawa Train Yards Mall?
Yes, nearby restaurants include Chickpeas for vegetarian fare and Roger's Italian Bistro for Italian cuisine and pizza.
Where can I find eyewear services near the Subway location?
New Look Eyewear, an optometrist and eyewear store, is located nearby for your vision and eyewear needs.