Brand Certified
Subway
3.8(258 reviews)
Certified by Subway • Feb 22, 2026
Business Details
4434 Innes Rd, Ottawa, ON
K4A 4C5, Canada
Certified by Subway • Feb 22, 2026
(613) 841-3782
Certified by Subway • Feb 22, 2026
http://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 4434 Innes Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.8
258 reviews
5 stars
142
4 stars
33
3 stars
22
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback indicates a mix of positive and negative staff interactions, with some employees praised for their kindness and professionalism, while others were reported as rude and unprofessional.
Service Speed
Customers frequently mentioned slow service, with long wait times reported during busy periods and issues with online order accuracy.
Food Quality
While many reviews praised the freshness and quality of the food, there were complaints about poor food preparation and hygiene issues.
Customer Experience
Several customers expressed disappointment with their experiences, citing issues such as unprofessional behavior, lack of respect, and poor handling of complaints.
- KPKashish PatelFeb 16, 20265.0I got great service by Shubham. He was very nice and polite and made the best the sandwiches. Overall very good experience.
- MAMike and AngellaFeb 11, 20265.0Always friendly staff and order is made with care 👍
- ARAli RazaJan 30, 20261.0I accepted an Uber Eats order and waited 10 minutes. After asking about the delivery time, I was asked to wait an additional 10 minutes. Once I picked up the order, they gave me a thumbs down without any explanation.
- GCGuLraiZ CHeeMaJan 29, 20261.0Waited 15–20 minutes past pickup time for a delivery order. When I politely asked for an update, the staff attitude changed and I later received a negative rating just for asking. Delivery drivers are part of the service chain and should be treated with basic respect. Disappointing experience
- AJAlina JaanJan 28, 20261.0The food was fine but the staff was Absolutely Non-Professional
Frequently Asked Questions About Subway
What is the address of the Subway location at RioCan Orleans Shopping Center?
The Subway at RioCan Orleans Shopping Center is located at 4434 Innes Rd, Unit #1, Ottawa, ON K4A 4C5, Canada.
What are the opening hours of Subway at this location?
This Subway location is open Monday through Friday from 7:00 AM to midnight, Saturday from 8:00 AM to midnight, and Sunday from 9:00 AM to 9:00 PM.
Which services does Subway offer for ordering and pickup?
Subway offers in-store pickup and curbside pickup services, in addition to delivery and dine-in options.
What types of meals can I order at this Subway?
You can order breakfast, lunch, and dinner items, including footlongs, 6" sandwiches, wraps, and salads.
What payment options are accepted at this Subway location?
This Subway accepts American Express, Mastercard, and Visa payment options.
Does this Subway restaurant offer catering services?
While Subway offers catering services in general, this location currently does not provide catering.
Is there dine-in seating available at the Subway in RioCan Orleans Shopping Center?
Yes, this Subway location serves dine-in customers as well as offering takeout and delivery options.
What nearby places can I visit before or after dining at Subway?
You can visit nearby places like Real Fruit Bubble Tea for drinks, Shoeless Joe's sports bar for a lively atmosphere, or Loeb Canada Inc for grocery shopping.
Are there banking facilities near the Subway at RioCan Orleans Shopping Center?
Yes, Caisse Populaire Desjardins and Desjardins bank branches are located nearby for your banking needs.
What other services are available nearby Subway at RioCan Orleans Shopping Center?
Nearby services include Pink Cleaners for laundry and dry cleaning, Sleep Country Canada for mattresses and furniture, and several hair and nail salons such as SmartStyle and Trendy Nails.
Brand Certified Facts from Subway
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Certified February 22, 2026Yext Knowledge Graph
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