About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 380 Dalhousie St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
294 reviews
5 stars
117
4 stars
65
3 stars
44
2 stars
16
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous customers reported unsanitary conditions, including fruit flies, dirty floors, and broken glass, raising serious health concerns.
Service Quality
Feedback highlighted inconsistent service, with some staff being rude or unprofessional, while others provided excellent service.
Food Quality
Customers expressed dissatisfaction with the freshness and portion sizes of the food, noting stale ingredients and stingy toppings.
Location Concerns
The store's overall condition and lack of facilities, such as restrooms, were frequently criticized, leading to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
- DVDario VelaNov 14, 20251.0“I placed an order for 11:15. I called the restaurant to change it to 10:30, and the employee, told me it was fine. I arrived at 10:30, and the same employee told me he didn’t have the order and that I had to wait until 11:15 for it to be prepared… and that’s exactly what happened—he didn’t give it to me! Incredible, even though I showed him the email proving the order was paid. To top it off, at the end he told me: ‘you never come back again…’”
- CMCameron MNov 6, 20253.0Love subway but I ordered this morning watched a employee (with no name tag of course) sneeze and cough without covering his face and cherry on top pick at his nose
- RKRehas KaurAug 29, 20251.0Fruit flies everywhere, landing on the produce and sandwiches while they are being made. So gross.
- JCJason CotacoAug 26, 20251.0Store is very dirty. Lots of flies throughout the store including the area where sandwich is assembled. The broken glass countertop that is covering the ingredients is a health hazard. Ottawa health should pay a visit.
- CRChristopher Adam (rupertwinston)Aug 21, 20252.0I have purchased lunch here numerous times over the past year. There is no fountain drink machine; it has been out-of-order for as long as I can remember. While the sandwiches are basically what you expect from a Subway, the lack of cleanliness is the real problem. This week, it was so bad that I walked in and walked out without buying lunch for the first time, after seeing the state of the floor -- dirt, food, litter, and debris everywhere. If the floor looks like that, what's the state of the kitchen?
Frequently Asked Questions About Subway
What are the operating hours for Subway at 380 Dalhousie St?
Subway at 380 Dalhousie St is open from 8:00 AM to midnight Monday through Wednesday, 8:00 AM to 3:00 AM Thursday through Saturday, and 9:00 AM to midnight on Sunday.
What types of meals does this Subway location serve?
This Subway location serves breakfast, lunch, and dinner.
What are the ordering options available at this Subway?
You can order quickly and easily via the Subway app or online, get convenient delivery, dine in at the restaurant, or use curbside pickup.
Does the Subway at 380 Dalhousie St offer catering services?
Yes, the Subway restaurant offers catering services for your events and gatherings.
What payment methods does this Subway location accept?
This Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
Is dine-in available at this Subway location?
Yes, this Subway location offers dine-in seating for customers.
Does this Subway offer drive-through service?
No, this Subway location does not have a drive-through service.
What nearby places can I visit before or after dining at Subway on Dalhousie St?
Nearby, you can visit Rio Spa Hair and Nails for beauty treatments, Sports Supplement Experts for health products, and Rideau Nail Spa for nail care, giving you options for wellness alongside your meal.
Are there other dining options close to Subway at 380 Dalhousie St?
Yes, nearby dining options include Bangkok Thai Garden Restaurant for Thai cuisine, Meltwich Food Co for sandwiches and burgers, and Bistrobrothersbeer for a bar experience.
How can nearby places like HODL Bitcoin ATM or John School Bags & Backpacks Shop help when visiting Subway?
After your meal at Subway, you can conveniently access a HODL Bitcoin ATM for financial services, or shop for school bags and backpacks at John School Bags & Backpacks Shop nearby.