Subway

3.6
295 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 380 Dalhousie St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
380 Dalhousie St, Ottawa, ON
K1N 9L3, Canada

Hours

Reviews

3.6
295 reviews
5 stars
117
4 stars
65
3 stars
44
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors, presence of bugs, and unclean food preparation areas.

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow service, and lack of attention to customer requests.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of food, including stale ingredients and inadequate portion sizes.

Facilities

The absence of a functioning washroom and issues with drink machines were frequently mentioned as significant drawbacks.
  • KD
    kannav dhawan
    Dec 25, 2025
    1.0
    Purchased two footlongs, asked to use washroom! They say someone locked the washroom with keys inside. Looks like they been peeing in bottles. Is this acceptable by subway? How do they wash hands? In sinks?
  • DV
    Dario Vela
    Nov 14, 2025
    1.0
    “I placed an order for 11:15. I called the restaurant to change it to 10:30, and the employee, told me it was fine. I arrived at 10:30, and the same employee told me he didn’t have the order and that I had to wait until 11:15 for it to be prepared… and that’s exactly what happened—he didn’t give it to me! Incredible, even though I showed him the email proving the order was paid. To top it off, at the end he told me: ‘you never come back again…’”
  • CM
    Cameron M
    Nov 6, 2025
    3.0
    Love subway but I ordered this morning watched a employee (with no name tag of course) sneeze and cough without covering his face and cherry on top pick at his nose
  • RK
    Rehas Kaur
    Aug 29, 2025
    1.0
    Fruit flies everywhere, landing on the produce and sandwiches while they are being made. So gross.
  • JC
    Jason Cotaco
    Aug 26, 2025
    1.0
    Store is very dirty. Lots of flies throughout the store including the area where sandwich is assembled. The broken glass countertop that is covering the ingredients is a health hazard. Ottawa health should pay a visit.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 380 Dalhousie St?

Subway at 380 Dalhousie St is open from 8:00 AM to midnight Monday through Wednesday, 8:00 AM to 3:00 AM Thursday through Saturday, and 9:00 AM to midnight on Sunday.

What types of meals does this Subway location serve?

This Subway location serves breakfast, lunch, and dinner.