About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 414 Bank St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
257 reviews
5 stars
85
4 stars
62
3 stars
47
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food freshness, including stale bread, undercooked meat, and insufficient toppings.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and unprofessional behavior.
Portion Sizes
Many reviews mentioned stingy portion sizes, particularly regarding vegetables and toppings, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which were described as dirty and out of order.
Order Accuracy
There were multiple complaints about incorrect orders and lack of attention to special requests, leading to frustration among customers.
- NNnancyOct 19, 20251.0I have eaten at this location four or five times and almost every single time I eat, I experience symptoms associated with food poisoning. For a few days after, I experience cramps, diarrhea, and headaches. The subs are always tasty, asides from the old spinach and lettuce that is usually there.
- TTtheCokeStrawOct 10, 20251.0I’ve lived around the corner from this subway for two years and they are very stingy with their veggies. I’ve even offered to pay for extra veggies and they just refuse and don’t even attempt to make sure you’re pleased with your order.
- JJJudasOct 1, 20251.0The staff suck. The manager is cheap and wont allow you extra veggies. Honestly worst most depressing subway ive ever been too. Absolutely horrendous. The store owner treats the employees bad, as the employees jobs are threatened if they provide extra VEGGIES. Despicable. Cheap. Absolutely a waste of time and money.
- TTTheDeadGentSep 15, 20251.0Usually when I go to a fast food place or any business in the city of Ottawa I expect the employees to understand an speak SOME english... But apparently you can work anywhere in this city without actually speaking english it seems... I should not need another customer who THANKFULLY happened to be in the subway overhearing the interaction to offer translation to hindi as the girl behind the counter didn't speak a WORD of english... How is she expected to provide proper customer service without it? I shouldn't have to forgo items on my sub or not get it how I want simply cause the person making my sub can't understand me... Unacceptable for a business in Ottawa...
- TJtaha jadiriAug 27, 20251.0On Wednesday at 10h16 i was in the store talking to someone named daniel smith he told me im not gonna serve and the prepare the sandwich unless if you pay first and whenever i go to another another store they prepare the food then i pay and o feel like a this kinda racism and really disappointed i would never go to this store
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
Subway is located at 414 Bank St, Unit 3, Elm Plaza, Ottawa, ON, K2P 1Y8, Canada.
What are the operating hours of Subway at Elm Plaza?
The Subway at Elm Plaza is open Monday to Friday from 8:00 AM to 12:00 AM, and on Saturday and Sunday from 9:00 AM to 11:00 PM.
What types of meal options does this Subway offer?
This Subway serves breakfast, lunch, and dinner with options such as Footlongs, 6-inch sandwiches, wraps, salads, and cookies.
Does Subway at Elm Plaza offer pick-up and delivery services?
Yes, this Subway offers in-store pickup and convenient delivery options, including curbside pickup.
Can customers order Subway meals online or through an app?
Customers can order easily in the app or online via Subway's menu website for quick ordering.
What payment methods are accepted at Subway, 414 Bank St?
Subway accepts American Express, Discover, MasterCard, and Visa payment options.
Does the Subway restaurant at Elm Plaza provide catering services?
Yes, the subway offers catering services to help with your event needs.
Is there dine-in available at this Subway location?
Yes, this Subway location serves dine-in customers in addition to take-out and delivery.
What nearby health care facilities can customers visit near this Subway?
Customers visiting Subway at Elm Plaza can also find Spark Lifecare, which offers home health care and retirement home services nearby.
Are there educational institutions close to the Subway on Bank St?
Yes, Spark University is located nearby, making Subway a convenient spot for students and staff to dine.
What entertainment venues are located near Elm Plaza Subway?
Nearby entertainment options include Ottawa Chamberfest and Ottawa Symphony Orchestra venues, ideal for a visit before or after dining