Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 1423 Carling Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
The majority of customers praised the staff for being friendly, attentive, and efficient, with many highlighting specific employees for their excellent service.
Cleanliness
Many reviews noted that the restaurant was clean and well-organized, contributing to a positive dining experience.
Food Quality
Customers generally enjoyed the food, describing it as fresh and well-prepared, although there were some complaints about portion sizes and specific items.
Customer Experience
While most experiences were positive, a few customers reported rude service and issues with order accuracy, indicating inconsistency in customer interactions.
Speed of Service
Customers appreciated the quick service, especially during busy times, with many noting that the line moved efficiently.
AH
Ahmad Hojabri
3 days ago
1.0
Last night we visited this branch, and I ordered a chicken bowl. However, when the dish arrived, it consisted almost entirely of lettuce, onions, and other vegetables. I searched through the bowl to find the chicken, but there was virtually none. In other words, I received a full-priced chicken dish but was essentially served a vegetarian bowl.
We had visited last year as well, and my friends experienced similar issues with their meals. I didn’t realize at the time that this was a recurring problem.
It appears that portions—especially the protein—are being minimized to an unacceptable level. As customers, we expect to receive what we pay for.
Based on repeated experiences, I cannot recommend this place to others at all!
JJ
Jennifer James
Nov 11, 2025
5.0
Love subway!!! Always my go to. The staff here are awesome and fast!
DC
David Campbell
Nov 3, 2025
5.0
I had such a positive experience at Subway! The staff were friendly and welcoming right from the start, and the restaurant was clean, bright, and organized. Even during a busy time, the line moved quickly, which made the visit stress-free.
TT
Tasha-Maria
Oct 23, 2025
1.0
Unfortunately I was super disappointed when I received my order of potato rings and there was only 3 little rings but it’s crazy to me that in fact there should have been 4 LOL. I feel deceived! I paid 3$ for teeny tiny little potato rings they should include in the advertisement that it’s only 4 rings. What a rip off!
KS
Kailey Shields
Oct 17, 2025
2.0
Staff were quite rude and vindictive. I asked for extra spinach on my wrap as I prefer spinach to the shredded lettuce. After refusing they under grilled my wrap leaving one side cold, and argued with me when I asked that my wrap only be wrapped in the subway paper as I usually find pieces of the white paper stuck to my wrap. Quite disappointed as I've never had a similar experience at any other subway, and I always order the same thing.
Subway is located at 1423 Carling Ave, Unit 1423, Hampton Park Plaza, Ottawa, ON K1Z 7L6, Canada.
What are the opening hours of Subway at Hampton Park Plaza?
Subway is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 2:00 AM.
Does Subway at Hampton Park Plaza offer catering services?
Yes, Subway offers catering services to help with your catering needs.
Which meals are served at Subway on Carling Avenue?
Subway serves breakfast, lunch, and dinner meals.
What payment methods are accepted at Subway in Hampton Park Plaza?
Subway accepts American Express, MasterCard, and Visa as payment options.
Can I dine in at the Subway located in Hampton Park Plaza?
Yes, Subway offers dine-in service at this location.
How can I place an order at Subway on 1423 Carling Ave?
You can order quickly and easily through the Subway app or online via their menu website. Delivery, in-restaurant dining, and curbside pickup are all available.
What is the best way to get to Subway if I am visiting Hampton Park Optometry?
After your visit to Hampton Park Optometry, which is near Hampton Park Plaza, you can easily walk to Subway at 1423 Carling Ave for a fresh meal.
Are there nearby financial services if I visit Subway at Hampton Park Plaza?
Yes, Scotiabank and Western Union financial services are close by, making it convenient to handle banking or money transfer needs before or after your Subway visit.
What local attractions can I explore around Subway at Hampton Park Plaza?
Nearby, you can visit Hampton Wellness Centre for chiropractic and massage services, or relax at Hampton Park itself, making it easy to combine wellness and dining in your visit.