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Subway

4.1
(561 reviews)

Business Details

1423 Carling Ave, Ottawa, ON
K1Z 7L6, Canada
(613) 798-5599
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 1423 Carling Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1423 Carling Ave, Ottawa, ON
K1Z 7L6, Canada

Hours

Reviews

4.1
561 reviews
5 stars
327
4 stars
108
3 stars
43
2 stars
21
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, efficient, and providing quick service, while some reported instances of rudeness and poor attitude from individual employees.

Food Quality

Overall, the food received positive feedback for being fresh and tasty, although there were complaints about portion sizes and specific orders not being prepared correctly.

Cleanliness

The restaurant was frequently noted for its cleanliness, but there were also reports of unsanitary conditions in some instances, particularly regarding the bathrooms.

Customer Experience

Several reviews highlighted positive experiences with staff remembering customer preferences and providing personalized service, while others expressed dissatisfaction with their interactions.
  • BB
    Barry Brown
    Feb 19, 2026
    1.0
    Had an interesting experience using a promotional coupon. Every other Subway allowed me to retain my coupon. This location took my coupon away and told me to complain to head office.
  • AV
    Akash Vyas
    Feb 18, 2026
    5.0
    Great staff & service. Thanks.
  • AD
    Akeysha Duptate
    Feb 15, 2026
    2.0
    On general basis it’s not hygienic and stingy but some employees are really nice and give good service, tirth and one other employee are really kind and gave good service very fast
  • CF
    Catherina Fragnito
    Feb 4, 2026
    3.0
    Of the 3 staff working on Feb. 3, 2026, at this location, only one stood out as displaying excellent customer service and care towards their patrons. During the time of day we had visited this location, there was on client in front of us and only one behind, yet the person tending to our order and the other I tried interacting with afterwards, both displayed signs of irritation and annoyance towards us. If the place was extremely busy I might be able to sympathize, however, this was not the case. At the end of the day, my point is that a little kindness and patience with elder customers (had taken my parents out for a later lunch) goes a long way and is appreciated. The only person, forgive my description as I did not get names, was the gentlemen who had a bindi on their forehead, was the only staff to smile, be extremely pleasant, and go out of their way to interact with their patrons. So to whomever you were working on Feb. 3, 2026, around 1:30pm (at the Hampton Park Plaza Subway) I say thank you!!
  • NR
    Niall Robertson
    Feb 1, 2026
    5.0
    One of the better Subways for sure. Staff seem to care and veggies are always rotated and fresh.

Frequently Asked Questions About Subway

Where is Subway located in Ottawa?

Subway is located at 1423 Carling Ave, Unit 1423, Hampton Park Plaza, Ottawa, ON K1Z 7L6, Canada.

What are the opening hours of Subway at Hampton Park Plaza?

Subway is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 2:00 AM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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