Subway

4.1
512 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 1423 Carling Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1423 Carling Ave, Ottawa, ON
K1Z 7L6, Canada

Hours

Reviews

4.1
512 reviews
5 stars
288
4 stars
104
3 stars
42
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

The majority of customers praised the staff for being friendly, attentive, and efficient, with many highlighting specific employees for their excellent service.

Cleanliness

Many reviews noted that the restaurant was clean and well-organized, contributing to a positive dining experience.

Food Quality

Customers generally enjoyed the food, describing it as fresh and well-prepared, although there were some complaints about portion sizes and specific items.

Customer Experience

While most experiences were positive, a few customers reported rude service and issues with order accuracy, indicating inconsistency in customer interactions.

Speed of Service

Customers appreciated the quick service, especially during busy times, with many noting that the line moved efficiently.
  • AH
    Ahmad Hojabri
    3 days ago
    1.0
    Last night we visited this branch, and I ordered a chicken bowl. However, when the dish arrived, it consisted almost entirely of lettuce, onions, and other vegetables. I searched through the bowl to find the chicken, but there was virtually none. In other words, I received a full-priced chicken dish but was essentially served a vegetarian bowl. We had visited last year as well, and my friends experienced similar issues with their meals. I didn’t realize at the time that this was a recurring problem. It appears that portions—especially the protein—are being minimized to an unacceptable level. As customers, we expect to receive what we pay for. Based on repeated experiences, I cannot recommend this place to others at all!
  • JJ
    Jennifer James
    Nov 11, 2025
    5.0
    Love subway!!! Always my go to. The staff here are awesome and fast!
  • DC
    David Campbell
    Nov 3, 2025
    5.0
    I had such a positive experience at Subway! The staff were friendly and welcoming right from the start, and the restaurant was clean, bright, and organized. Even during a busy time, the line moved quickly, which made the visit stress-free.
  • TT
    Tasha-Maria
    Oct 23, 2025
    1.0
    Unfortunately I was super disappointed when I received my order of potato rings and there was only 3 little rings but it’s crazy to me that in fact there should have been 4 LOL. I feel deceived! I paid 3$ for teeny tiny little potato rings they should include in the advertisement that it’s only 4 rings. What a rip off!
  • KS
    Kailey Shields
    Oct 17, 2025
    2.0
    Staff were quite rude and vindictive. I asked for extra spinach on my wrap as I prefer spinach to the shredded lettuce. After refusing they under grilled my wrap leaving one side cold, and argued with me when I asked that my wrap only be wrapped in the subway paper as I usually find pieces of the white paper stuck to my wrap. Quite disappointed as I've never had a similar experience at any other subway, and I always order the same thing.

Frequently Asked Questions About Subway

Where is Subway located in Ottawa?

Subway is located at 1423 Carling Ave, Unit 1423, Hampton Park Plaza, Ottawa, ON K1Z 7L6, Canada.

What are the opening hours of Subway at Hampton Park Plaza?

Subway is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 2:00 AM.