Subway

4.1
539 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 1423 Carling Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1423 Carling Ave, Ottawa, ON
K1Z 7L6, Canada

Hours

Reviews

4.1
539 reviews
5 stars
311
4 stars
105
3 stars
42
2 stars
20
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised friendly and efficient staff, some reported rude and unprofessional behavior from certain employees.

Food Quality

Overall positive feedback on food quality, with many customers enjoying fresh ingredients and well-prepared sandwiches, though some noted issues with portion sizes and specific orders.

Cleanliness

Generally clean and well-maintained location, but a few customers reported unsanitary conditions and lack of basic supplies like napkins.

Staff Attitude

While many customers appreciated the friendly and welcoming staff, there were notable complaints about a few employees being rude or dismissive.
  • FF
    Freya Ferguson
    Jan 3, 2026
    5.0
    Very nice service!
  • LL
    Leïla
    Jan 1, 2026
    5.0
    Thanks Parth for the perfect customer service
  • AP
    aleem padamshi
    Dec 24, 2025
    1.0
    Worst subway ever, I am calling your head qauters cause of one bad apple in your restaurant,. Arguing refused to make order Terrible attitude And hell cant call me racist but worst worst worst freaking customer service. Not giving his name when asking for it I am in the restaurant business and if my employees acted like this I would fire them on the spot If the owner is reading this I am gone make everyone that I know not use this location ever Or get new person or teach him how to freaking act My kids waited but no he refused to make and when I was calling would not answer phone my uber driver had him on phone And uber driver also complaining to uber head office about him .
  • RJ
    Richa Joshi
    Dec 21, 2025
    1.0
    “There was visible cross-contamination in the ingredient display—ham pieces were present on the cheese. This is not acceptable for vegetarian customers and needs immediate attention.”
  • EH
    Eddy Hourani
    Dec 19, 2025
    1.0
    They will not sell the bread alone unless you buy a sandwich, I just wanted to buy the bread but they refuse to sell it despite me doing so at multiple other locations

Frequently Asked Questions About Subway

Where is Subway located in Ottawa?

Subway is located at 1423 Carling Ave, Unit 1423, Hampton Park Plaza, Ottawa, ON K1Z 7L6, Canada.

What are the opening hours of Subway at Hampton Park Plaza?

Subway is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 2:00 AM.