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Subway

4.1
(485 reviews)

Business Details

2515 Bank Street, Ottawa, ON
K1V 8R9, Canada
(613) 526-5403
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 2515 Bank Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2515 Bank Street, Ottawa, ON
K1V 8R9, Canada

Hours

Reviews

4.1
485 reviews
5 stars
300
4 stars
65
3 stars
38
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service provided by staff, particularly highlighting Firoozeh, Jill, and Arshia for their exceptional service.

Food Quality

Customers consistently noted that the food was fresh, well-prepared, and met their expectations, with several mentioning the quality of the sandwiches.

Cleanliness

The establishment was frequently described as clean and well-maintained, contributing to a pleasant dining experience.

Staff Recognition

Specific employees, especially Firoozeh, received numerous commendations for their positive attitudes and dedication to customer satisfaction.
  • NN
    Nona
    Feb 4, 2026
    1.0
    Worst customer service experience i ever had ,( fed up with the job - Don't throw that on the customers )
  • BK
    Bashee Khan
    Jan 30, 2026
    1.0
    It says open i m outside but nobody is there to serve me. The doors are locked.
  • AA
    Ahmad A
    Dec 29, 2025
    1.0
    Bogo offer in app that won't apply for pick up or delivery. I tried going to the store to show them to get support and to get my offer in person. The employees tell me there's nothing they can do and I cannot get the offer due to server issues. I told him so I should delete the app and not come to subway he laughed and said yes. Thank you and goodbye
  • KE
    K E
    Dec 23, 2025
    1.0
    Very rude lady there refused to serve me at the place. Because I accidentally nocked the glass even thought I said sorry you ignored me and told the guy to serve me and left inside
  • CC
    Caroline Clark
    Dec 17, 2025
    3.0
    Ordered through the app, the subs were made sloppy, they were toasted when they shouldn’t have been and they forgot the 6 pack of cookies. Very disappointed, and this isn’t the first time I’ve had issues at this location. Will go to a different location in the future.

Frequently Asked Questions About Subway

What types of meals does Subway at Southgate Shopping Centre serve?

Subway serves breakfast, lunch, and dinner at its Southgate Shopping Centre location.

Where is Subway located in Ottawa?

The Subway restaurant is located at 2515 Bank Street, Unit 7, inside Southgate Shopping Centre, Ottawa, ON, K1V 8R9, Canada.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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