Subway

4.1
483 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 2515 Bank Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2515 Bank Street, Ottawa, ON
K1V 8R9, Canada

Hours

Reviews

4.1
483 reviews
5 stars
300
4 stars
65
3 stars
38
2 stars
15
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service provided by staff members, particularly highlighting Firoozeh, Jill, and Arshia for their exceptional service.

Food Quality

Customers consistently noted the freshness and quality of the food, with many enjoying their sandwiches and appreciating the generous portions.

Cleanliness

The location received positive remarks for being clean and well-maintained, contributing to an overall pleasant dining experience.

Inconsistency

Some customers reported issues with order accuracy and service speed during peak times, indicating a need for improvement in consistency.
  • AA
    Ahmad A
    Dec 29, 2025
    1.0
    Bogo offer in app that won't apply for pick up or delivery. I tried going to the store to show them to get support and to get my offer in person. The employees tell me there's nothing they can do and I cannot get the offer due to server issues. I told him so I should delete the app and not come to subway he laughed and said yes. Thank you and goodbye
  • KE
    K E
    Dec 23, 2025
    1.0
    Very rude lady there refused to serve me at the place. Because I accidentally nocked the glass even thought I said sorry you ignored me and told the guy to serve me and left inside
  • CC
    Caroline Clark
    Dec 17, 2025
    3.0
    Ordered through the app, the subs were made sloppy, they were toasted when they shouldn’t have been and they forgot the 6 pack of cookies. Very disappointed, and this isn’t the first time I’ve had issues at this location. Will go to a different location in the future.
  • MM
    Mohammad
    Nov 26, 2025
    1.0
    One of the worst customer service. The store was empty at 12am and still took 10 minutes to serve me because he was talking on the phone. He was rude to a point I left without continuing. Avoid this branch
  • SB
    Shiv Barot
    Nov 17, 2025
    5.0
    I am really impressed by the help of Firoozeh.

Frequently Asked Questions About Subway

What types of meals does Subway at Southgate Shopping Centre serve?

Subway serves breakfast, lunch, and dinner at its Southgate Shopping Centre location.

Where is Subway located in Ottawa?

The Subway restaurant is located at 2515 Bank Street, Unit 7, inside Southgate Shopping Centre, Ottawa, ON, K1V 8R9, Canada.