About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 8555 Campeau Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
455 reviews
5 stars
323
4 stars
46
3 stars
7
2 stars
8
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Food Quality
Several customers reported issues with food quality, including stale ingredients and improper preparation of sandwiches.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty floors and improper hygiene practices by staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and the overall quality of the food.
- SSSukhman SukhalaDec 28, 20251.0I had a very disappointing experience at this Subway location. The staff treated us very rudely. When I asked for my sandwich to be double grilled, they gave rude looks and made us feel uncomfortable. I also asked about the sauce options, but the staff member spoke very fast, was impatient, and gave off very negative vibes. Customer service was poor, and we did not feel welcomed at all. I expect better behavior and respect from staff.
- MAMoiz AliDec 17, 20253.0Food is made and always ready in a timely manner
- SSSukh SandhuDec 14, 20251.0Happened a lot of times. Staff is so unfriendly they just rush and don't even let the customer speak. Very disrespectful. I understand you're busy but if you won't let your customer speak how they gonna be satisfied with your service. There was girl attending us today named Mandi. Have some patience, chill!! Or hire more staff so they won't struggle serving customers happily.
- KKKevinDec 6, 20251.0I was there with my family to grab subway. They make me disappointed. I’ve just asked extra toast and she was shaking her head. After that she started to talk with the colleague in Punjabi. I understand Punjabi well, she was talking shit about me. I asked to call manager and she replies that there is no manager here today. I don’t know her name she refused to give it and she has no badge as well. Customer service is very low. She also continue argue with me with loud voice, gave me attitude for a small request.
- EWEric WrightDec 5, 20252.0Probably the worst Subway in Ottawa. Cranky & unhelpful staff. Very stingy with portions of protein & veggies. Most times I go they are out of bread and the lettuce always seems to be brown. I get that maybe they are understaffed and deal with rushes but I constantly have to ask for extra of any toppings and it feels like pulling teeth. They literally count every shred of lettuce. Lol. A little smile goes a long way when preparing people's food. Thing is I am a recruiter who is always looking for new talent for my team. I would not hire anyone from this location. 2/10 overall. Be better! Its Subway not Rocket appliances.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 8555 Campeau Drive, Suite 595, Ottawa-Carlton, Ottawa, ON, K2T1B7, inside Tanger Outlets.
What are the opening hours of this Subway location?
This Subway is open Monday to Saturday from 8:30 AM to 9:00 PM and on Sunday from 8:30 AM to 6:00 PM.
Does this Subway offer catering services?
Yes, this Subway offers catering services to meet your needs.
Can I order online or use an app to order from this Subway?
Yes, you can order quickly and easily online or through the app using their official menu and order links.
What types of meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
What payment options are accepted at this Subway?
This Subway accepts American Express, Discover, MasterCard, and Visa for payment.
Does this Subway location offer dine-in service?
Yes, this Subway offers dine-in service along with take-out options.
Is in-store pickup available at this Subway location?
Yes, in-store pickup is available at this Subway for your convenience.
What other dining options are available near this Subway at Tanger Outlets?
Nearby dining options include Sbarro, known for Italian and pizza offerings, and Teriyaki Experience for fast food, providing you with various cuisines to enjoy before or after your Subway visit.
What other stores can I visit near this Subway at Tanger Outlets?
Near this Subway, you can shop at Mountain Warehouse for clothing, Lids for sportswear and hats, Old Navy for women's and children's clothing, and Bath & Body Works Canada for beauty supplies, making your visit a great shopping and dining experience.