Subway

4.2
514 reviews
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Business Details

1642 Merivale Road, Ottawa, ON
K2G4A1, Canada
(613) 225-3349
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 1642 Merivale Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1642 Merivale Road, Ottawa, ON
K2G4A1, Canada

Hours

Reviews

4.2
514 reviews
5 stars
378
4 stars
37
3 stars
12
2 stars
9
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are highly inconsistent, with some praising friendly and efficient service while others report rude and dismissive behavior.

Food Quality

While many customers appreciate the freshness and taste of the food, there are complaints about portion sizes and inconsistency in ingredient amounts.

Customer Experience

Several reviews highlight a welcoming atmosphere and personalized service, but others mention long wait times and poor handling of orders.

Management Issues

Frequent complaints about understaffing and poor management practices, leading to delays and customer dissatisfaction.
  • EW
    Eddie Wang
    6 days ago
    2.0
    The servings size is small. The workers are very skimpy with toppings.
  • JW
    Justyn Wawok
    Dec 19, 2025
    1.0
    Just absolutely horrible staff and service
  • ME
    Max Eves
    Dec 18, 2025
    5.0
    Amazing service
  • DK
    Daria Kathnelson
    Dec 13, 2025
    1.0
    By far the worst Subway I’ve been to. Every time I go, I swear I’m not going to go back, but after my last experience, I’m really not going back! The staff that work there - especially the girl during the day - are so beyond miserable, it’s painful to order a sandwich. They’re extremely impatient if you don’t spit out your sandwich toppings at lightening speed, barking ‘what else????’ before you’ve had a chance to finish saying tomato. The worst part, possibly, is how unbelievably stingy they are. I realize that they’re only supposed to put 4 olives or so on a 6 inch sub, but when I ask for more, I get literally one or two more measly olives, and am met with a rude sigh when I ask for yet more olives, which are then thrown on the sub messily. Clearly making a statement that they’re not happy with you asking for more. And the crispy onions? Forget about it, they act as if they’re gold nuggets coming out of their own pocket. If you are this miserable, you really shouldn’t be working in the food service industry. Not a chance on this planet I’ll return to this location. Which is a bummer, because it’s the only Subway close to me.
  • BR
    BUZZ ROYALE
    Dec 8, 2025
    2.0
    Lmao I have never seen someone so stressed out making a sandwich than these ppl. Lord have mercy dude it’s a basic life skill.
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Frequently Asked Questions About Subway

Where is Subway located in Ottawa?

Subway is located at 1642 Merivale Road, Unit 60, inside Merivale Mall, Ottawa, ON, K2G4A1, Canada.

What are the operating hours of Subway at Merivale Mall?

Subway at Merivale Mall is open Monday from 9:00 AM to 9:00 PM, Tuesday to Friday from 9:00 AM to 10:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.