About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 4792 Bank Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
205 reviews
5 stars
100
4 stars
35
3 stars
18
2 stars
12
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and attentive service from staff members like Sukhpal, there were also numerous complaints about rude and unhelpful staff, particularly from management.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh ingredients and well-made sandwiches, while others reported stale bread, incorrect orders, and food safety concerns.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and drink dispensers, which raised significant concerns among customers.
Order Accuracy
Many customers experienced issues with incorrect orders, missing ingredients, and additional charges for simple requests, leading to frustration and disappointment.
Atmosphere
The atmosphere was generally described as welcoming and friendly, with some customers noting a positive dining experience despite the service and food quality issues.
- CLChris LapradeOct 30, 20255.0The best subway around Very generous
- DLD. LOct 26, 20251.0Bathrooms were gross. I told the worker that both toilet seats had urine stains and they look annoyed that I mentioned it. Kid changing tables were also very unsanitary.
- LSLovepreet SinghOct 24, 20255.0I’ve been going to this Subway for months now, and the staff here are genuinely amazing. They’re always friendly, polite, and remember my order every time. The food is fresh, the place is clean, and the service is always quick. It’s honestly one of the best Subways I’ve been to the people here make the experience great every single visit!
- LALaura AcsOct 18, 20251.0So extremely upset still especially seeing subway is one of my favorites I ordered for 2 through their app and they reversed the bun and toppings not only once but twice the second time I irdered through a delivery service. Spoke to the owner who accused me of lying not once but twice. So I thought we'll I'll double check again but both emails confirmed I ordered correctly and they made the mistake. The second time I called they lied about who I was talking too the first time I was told it was the owner the second time same voice but just an employee. They never returned my call as promised and never rectified the over $60 in mistakes. I am so angry and upset that they would one not fix it but actually call me a liar the first time the manager even said I double checked the order myself.... really?? Since when does a manager check to see an employee put the right toppings kn the right bun? I tried to forget it because my goal is to promote local as I am a lifelong community member but this situation has been holding space in my thoughts. I think if the owner had of at least apologized I could of let it go but it's being called a liar not once but twice I have no idea who I actually spoke to at the store but they need customer service training.
- CDchloe deckerOct 8, 20255.0I am a regular customer here. I always get my sandwich, and my family prefers this location specifically for dining out. All the employees maintain hygiene, and they are always kind and respectful towards everyone. I love visiting here every time
Frequently Asked Questions About Subway
What is the address of the Subway restaurant at Findlay Creek Shopping Centre?
The Subway is located at 4792 Bank Street, Unit A002, Findlay Creek Shopping Centre, Ottawa, ON, K1T 3W5, Canada.
What are the operating hours of this Subway restaurant?
This Subway is open Monday to Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 10:00 PM.
Does the Subway at Findlay Creek offer catering services?
Yes, this Subway offers catering services to help with your event needs.
What meal options are available at this Subway location?
They serve breakfast, lunch, and dinner, offering various sandwiches, wraps, salads, and cookies.
Can I order online or use an app to get my food from this Subway?
Yes, you can order quickly and easily using their app or online through the Subway website.
What payment methods are accepted at this Subway restaurant?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does this Subway have dine-in options?
Yes, this Subway serves dine-in customers in addition to take-out and delivery.
What nearby places can customers visit along with Subway at Findlay Creek Shopping Centre?
Nearby, customers can visit The Pet Shoppe for pet supplies and grooming, 7Dental Findlay Creek for dental care, and Furelli Hair Design for salon services.
Are there any nearby dining or entertainment options near this Subway location?
Yes, close by you can find Hunter's Public House and Jonny Canuck's Bar & Grill for more dining and socializing options.
Where can customers find automotive and retail services near this Subway?
Customers can visit Canadian Tire nearby for automotive repair, gas station services, and department store shopping.