Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ottawa Subway® Restaurant at 3141 Strandherd Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Overall, customer service is praised for being friendly and helpful, with specific employees like Ikram and Jaideep receiving high marks.
Food Quality
Many customers enjoyed the food, particularly the sandwiches and cookies, although there are complaints about inconsistency and portion sizes.
Cleanliness Issues
Several reviews mention cleanliness problems, particularly with the bathrooms and food preparation areas.
Inconsistent Experience
Customers report varying experiences, with some praising the service and food while others express frustration over poor service and mistakes with orders.
Staff Behavior
While many staff members are noted for their kindness, there are complaints about rude behavior from certain employees, impacting the overall experience.
JG
Jesse G
6 days ago
2.0
Orders are consistently incorrect, bread is often stale and crusty. I am done with this location. Looking at other reviews its easy to say 90% are fake. Avoid this location.
ML
mak lover
Nov 4, 2025
5.0
sneha and her friend were the best employees i’ve encountered at this location, they provided us with a amazing experience, which was a change for subway.
MD
Madicke-Jean Diagne
Nov 4, 2025
5.0
navpreet was very helpful and made the atmosphere better for the clients , engaging and exited workers
MA
Maaz Arghoshi
Oct 20, 2025
5.0
Very nice costumer service
PD
Pinal Desai
Oct 13, 2025
1.0
It’s very bad experience every time we come here with sub they make, but this time i saw an employee, she took picture of us and i saw her. I don’t know the reason behind this behaviour, but it is not appropriate. Her name is sneha and she is on training, I felt she served free food and not gonna pay for it like pinch of things.