About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ottawa Subway® Restaurant at 164 Main St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
264 reviews
5 stars
172
4 stars
38
3 stars
17
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff, particularly highlighting individuals like Ankit, Divya, and Mit.
Food Quality
The freshness and quality of ingredients received positive remarks, with several customers noting the generous portions and well-prepared sandwiches.
Hygiene Concerns
Some reviews raised serious concerns about hygiene practices, including incidents of finding hair in food and improper handling of food and money.
Inconsistent Experiences
While many had great experiences, several customers reported poor service, rude staff, and issues with order accuracy, indicating inconsistency in service quality.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
- AMAlip A. MawlanDec 17, 20255.0This place is sooooo litttttttttttttttttttt
- SMSubway mainDec 3, 20255.0best subway
- SSSimran SoniDec 2, 20251.0I was very disappointed with my recent order from this location. The most serious issue was finding a hair inside the food, which is completely unacceptable and raises concerns about basic hygiene standards. I have worked in the restaurant industry for almost two years, and I understand how important food safety and cleanliness are. During my time in the industry, I have never received a single complaint about hygiene because I know how essential it is to maintain proper standards. Experiencing this as a customer was genuinely upsetting. I hope this location takes this feedback seriously and reviews their hygiene practices, because customers deserve safe, clean, and properly prepared food.
- MHmalek hamzehNov 6, 20255.0Helped me out alot in school when I didn’t have lunch
- HCHenry CarterNov 4, 20255.0Starting from the top: the customer service here is exceptional. The staff don’t just make small talk; they actually care — asking about your day and chatting in a genuine way that makes you feel valued as a customer. They’re also very generous with their portions. I’ve worked at Subway before, so I know exactly how much cheese and how many veggies you’re technically supposed to put on a sandwich — and how stingy some locations can be. But not here. This team adds the perfect amount of everything — exactly how much you ask for, which is exactly what Subway should be about. Sauces? Done right — two proper lines, no shortcuts, no stinginess, no negativity whatsoever. And can we talk about the freshness? I don’t know if I caught them right after a restock or if they just keep their ingredients that fresh all the time, but those veggies were farm-fresh. You could literally see the moisture glistening on the onions and peppers — perfection.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 164 Main St., Ottawa, ON, K1S1C2, Canada.
What are the operating hours for Subway on weekdays?
Subway is open from 7:30 AM to 11:00 PM Monday through Friday.
Does this Subway serve breakfast?
Yes, this Subway serves breakfast, lunch, and dinner.
What payment options are accepted at this Subway?
Subway accepts American Express, MasterCard, and Visa credit cards.
Can I dine in at this Subway location?
Yes, this Subway location offers dine-in service.
Does the Subway at 164 Main St. offer catering services?
Yes, the Subway offers catering services to meet your needs.
How can I order food from this Subway?
You can order quickly and easily through the Subway app, online, in-store, or pick up curbside. Delivery is also available.
What nearby places can I visit before or after dining at Subway?
Near Subway, you can visit Xing Fu Tang for bubble tea, Jfuse for sushi, or Happy Goat Coffee Co. for coffee.
Are there any nearby grocery or health food stores near Subway?
Yes, NU Grocery, a supermarket and health food store, is nearby for your shopping needs.
What fitness or recreational venues are near this Subway location?
Ottawa Footy Sevens, a sports club and gym, is nearby if you're looking for fitness or sports activities.