Shawarma Garlic & Onion

4.6
1316 reviews

About

Restaurant Delivery Service

Location

Shawarma Garlic & Onion
1465 Richmond Road, Ottawa, ON
K2B 6R9, Canada

Hours

Reviews

4.6
1,316 reviews
5 stars
1,066
4 stars
116
3 stars
40
2 stars
35
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the delicious and flavorful shawarma, particularly the crispy saj wrap, while some expressed disappointment with bland or poorly cooked items.

Service Issues

Several reviews highlighted long wait times and poor customer service experiences, including rude staff and incorrect orders.

Value for Money

Customers appreciated the generous portion sizes and reasonable prices, often noting that the meals provided great value.

Cleanliness Concerns

Some reviews mentioned unsanitary conditions in the restaurant, including dirty tables and burnt food being served.

Consistency

While many enjoyed their meals, there were mixed reviews regarding consistency in food quality and service, with some customers expressing dissatisfaction after high expectations.
  • AC
    Aleisha Ciphery
    2 days ago
    3.0
    Great food but went in Saturday to get the discounted Chicken Saaj wrap that’s listed for 7.07, when I went to purchase the guy at the cash said it’s not valid because it’s only for the half and wouldn’t put my full wrap in for two half’s. The deal also doesn’t make sense, $7 for a half when a full is $13.50
  • AI
    atam izindeyiz
    3 days ago
    5.0
    The most authentic shawarma in Ottawa! I’ve tried many places, but Shawarma Garlic & Onion is on another level. The meat is perfectly seasoned and juicy, the portions are generous, and their garlic sauce is legendary. It truly tastes like the real deal. If you are looking for fresh ingredients and that genuine Lebanese flavor, this is the place to go. Highly recommended!
  • AM
    A M
    Jan 2, 2026
    1.0
    A friend of mine tried the crispy shawarma sandwich a month ago and said they felt sick afterwards. My friends and I decided to try them out last night and it was tasty however soon after we all immediately felt super nauseous and had stomach pains. Most even had bad headaches afterwards. The sandwiches somehow gave everyone some sort of food poisoning.
  • JR
    Jeanine Reese
    Dec 30, 2025
    4.0
    Got the viral Saj shawarma that my niece saw on TickTock. It was very very long, so we decided to share. I think he said it had pomegranate sauce on it? Different toppings than I usually get on shawarma, but very delicious nonetheless. I am glad that I opted to try their Saj Shawarma instead of my usual order. It also was very crispy, I am a sucker for a crispy shawarma. I was lucky and there was not much of a line, my niece said there is often a long line from people coming from TickTock.
  • NN
    Neil
    Dec 29, 2025
    1.0
    I didn’t really appreciate my experience with the workers of that restaurant besides the elderly man who was very polite. However the two younger men that they were preparing the food were actually pretty rude. All I asked for was basic services that most restaurants would provide such as Wi-Fi, a plate to eat my food and then I would later ask for a napkin, but for some reason, those two men felt bothered by that and even one of them went as far as to say “if I knew I would have charged you at regular price” I believe when you are running a business, you have an obligation to be respectful and professional towards the customer, they could’ve simply said “we don’t have any napkins” instead of making the rude remark of regretting to charge me at the promotional price, but I let it go because I just found what they did very childish. Their behaviour was very inappropriate and I’m never coming back.

Frequently Asked Questions About Shawarma Garlic & Onion

What are the opening hours of Shawarma Garlic & Onion?

Shawarma Garlic & Onion is open from 11:00 AM to 9:00 PM on Monday, Tuesday, and Sunday; and from 11:00 AM to 11:00 PM on Wednesday through Saturday.

Where is Shawarma Garlic & Onion located?

It is located at 1465 Richmond Road, Ottawa, ON, K2B 6R9, Canada.