Panera Bread

3.8
1577 reviews
Toasted Italiano and Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ottawa is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Curbside pickupNot available

Location

Panera Bread
320 West Hunt Club Road, Ottawa, ON
K2E 1A5, Canada

Hours

Reviews

3.8
1,577 reviews
5 stars
696
4 stars
411
3 stars
172
2 stars
108
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the freshness and taste, while others reported issues with cold or poorly prepared items.

Service

Customer service experiences varied widely, with some praising staff like Kimberly for friendliness, while others reported rude or unhelpful service.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the kitchen and bathrooms.

Pricing

Many customers felt the prices were high relative to the quality and portion sizes of the food.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, especially with online and delivery services.
  • KC
    Kay C
    1 day ago
    4.0
    Line up at noon. After ordering the food pickup was efficient and prompt. Soup and salad was pretty good. Washroom needed serious attention!!
  • JJ
    Jamie
    3 days ago
    1.0
    Well I dont normally do reviews like this, but after a few days I feel compelled to do so. My Gf and I ordered Panera from Uber eats two days ago. I decided to try a vegetarian option based on her recommendation, the mediterranean sandwich and chicken noodle soup. It was really good until I felt something hard in my mouth after biting my sandwich.... I reached in my mouth and pulled out a half inch screw. I was shocked to say the least. I figured I would let Panera know that there was a screw in my sandwich. I didnt want a new sandwich, obviously why would I, and frankly I didnt want a refund or anything monetary. Just to let them know about it. I called and the person who answered was as shocked as I was. She told me to hold while she got the manager. After some time the manager came on and she told me right away that they dont have anything in their kitchen that has screws. I told her thats cool but the fact remains there was a screw in the middle of my sandwich. She told me to take it up with Uber.... I just told her ok, I will do that. I did ask for her email so she could at least see it. (In the email I told her that if there are no screws in the kitchen, she should look at her staff because it got there somehow. Haha) The more I thought about this interaction the less impressed I was. I asked for nothing from them and got even less. A little empathy would have gone a long way. So now they can have this review so that others can at least watch their meals for mysterious objects. Lol. Pictures attached.
  • AD
    Abigail Dallaire
    3 days ago
    1.0
    found this in my Broccoli Cheddar soup tonight… gross
  • SL
    Sandra Lafrance
    Jan 3, 2026
    2.0
    I generally love this restaurant and the food is fantastic. The service today at the front counter was terrible. The counter server was curt, abrupt and dismissive. After ordering food, she gave us our total without giving us a chance to order beverages. Such a disappointment for today as this is always such a pleasant place to grab a yummy lunch.
  • RA
    Rula Alsadik
    Dec 17, 2025
    5.0
    What can I say, a coffe to the perfection (not acidic- not bitter) the bread heavenly made. Love the place and the menu. Kimberly, was the cherry on top. With bright smile on her face and welcoming tone and body language. A regular customer came in and she treated them like a loved family members. It’s homey, cozy and friendly. Add to the this the deliciousness Thank you Thank you

Frequently Asked Questions About Panera Bread

What types of food does Panera Bread offer at the 320 West Hunt Club Road location?

Panera Bread offers a menu featuring soups, salads, sandwiches, and freshly baked artisan breads, focusing on quality and clean ingredients.

What are the operating hours for Panera Bread at 320 West Hunt Club Road?

The Panera Bread at 320 West Hunt Club Road is open daily from 8:00 AM to 9:00 PM.