CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ottawa is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality; some praised the freshness and taste, while others reported issues with cold or poorly prepared items.
Service
Customer service experiences varied widely, with some praising staff like Kimberly for friendliness, while others reported rude or unhelpful service.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the kitchen and bathrooms.
Pricing
Many customers felt the prices were high relative to the quality and portion sizes of the food.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, especially with online and delivery services.
KC
Kay C
1 day ago
4.0
Line up at noon. After ordering the food pickup was efficient and prompt. Soup and salad was pretty good. Washroom needed serious attention!!
JJ
Jamie
3 days ago
1.0
Well I dont normally do reviews like this, but after a few days I feel compelled to do so.
My Gf and I ordered Panera from Uber eats two days ago. I decided to try a vegetarian option based on her recommendation, the mediterranean sandwich and chicken noodle soup.
It was really good until I felt something hard in my mouth after biting my sandwich.... I reached in my mouth and pulled out a half inch screw. I was shocked to say the least.
I figured I would let Panera know that there was a screw in my sandwich. I didnt want a new sandwich, obviously why would I, and frankly I didnt want a refund or anything monetary. Just to let them know about it.
I called and the person who answered was as shocked as I was. She told me to hold while she got the manager. After some time the manager came on and she told me right away that they dont have anything in their kitchen that has screws. I told her thats cool but the fact remains there was a screw in the middle of my sandwich. She told me to take it up with Uber....
I just told her ok, I will do that. I did ask for her email so she could at least see it. (In the email I told her that if there are no screws in the kitchen, she should look at her staff because it got there somehow. Haha)
The more I thought about this interaction the less impressed I was. I asked for nothing from them and got even less. A little empathy would have gone a long way.
So now they can have this review so that others can at least watch their meals for mysterious objects. Lol. Pictures attached.
AD
Abigail Dallaire
3 days ago
1.0
found this in my Broccoli Cheddar soup tonight… gross
SL
Sandra Lafrance
Jan 3, 2026
2.0
I generally love this restaurant and the food is fantastic. The service today at the front counter was terrible. The counter server was curt, abrupt and dismissive. After ordering food, she gave us our total without giving us a chance to order beverages. Such a disappointment for today as this is always such a pleasant place to grab a yummy lunch.
RA
Rula Alsadik
Dec 17, 2025
5.0
What can I say, a coffe to the perfection (not acidic- not bitter) the bread heavenly made. Love the place and the menu.
Kimberly, was the cherry on top. With bright smile on her face and welcoming tone and body language. A regular customer came in and she treated them like a loved family members. It’s homey, cozy and friendly. Add to the this the deliciousness
Thank you
Thank you
What types of food does Panera Bread offer at the 320 West Hunt Club Road location?
Panera Bread offers a menu featuring soups, salads, sandwiches, and freshly baked artisan breads, focusing on quality and clean ingredients.
What are the operating hours for Panera Bread at 320 West Hunt Club Road?
The Panera Bread at 320 West Hunt Club Road is open daily from 8:00 AM to 9:00 PM.
Does Panera Bread at this location offer drive-thru service?
Yes, this Panera Bread location offers drive-thru service for convenient ordering and pickup.
Can I order food online from Panera Bread at 320 West Hunt Club Road?
Yes, you can order online through their official website for a quick and easy Rapid Pick-Up service.
What payment methods are accepted at Panera Bread on West Hunt Club Road?
They accept American Express, Discover, Mastercard, and Visa cards for payments.
Is there free Wi-Fi available at the Panera Bread location in Ottawa?
Yes, customers can enjoy complimentary Wi-Fi when they visit Panera Bread at this location.
What nearby restaurants can I visit after dining at Panera Bread on West Hunt Club Road?
Nearby restaurants include Jack Astor's Hunt Club, Renegade Chicken Hunt Club, Five Guys, and Cora's Breakfast & Lunch, offering a variety of dining options.
Where can I find nearby places to relax or get a beauty treatment near Panera Bread?
BN Nail and Foot Spa is nearby, providing nail salon and beauty spa services, perfect for relaxation before or after your meal.
What automotive services are available close to Panera Bread on Hunt Club Road?
Close by, customers can find Tony Graham Lexus, Jaguar Hunt Club, Land Rover Hunt Club, and Mark Motors offering car sales and repair services.
Are there options for healthy food nearby if I want a change from Panera Bread's menu?
Yes, freshii is nearby, offering healthy fast food specialties including salads and vegetarian options.