McDonald's

2.9
720 reviews
Drive Thru McDelivery
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Business Details

1007 St. Laurent Blvd., Ottawa, ON
K1K 3B1, Canada
(613) 744-5884
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1007 St. Laurent Blvd., Ottawa, ON
K1K 3B1, Canada

Hours

Reviews

2.9
720 reviews
5 stars
201
4 stars
112
3 stars
95
2 stars
66
1 star
246

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported serious hygiene issues, including staff not wearing gloves or hairnets while handling food.

Customer Service

Reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unprofessional.

Speed of Service

Numerous complaints about extremely slow service, particularly in the drive-thru, with long wait times reported.

Order Accuracy

Customers frequently experienced issues with incorrect orders, missing items, and poor quality of food.

Management Issues

Feedback indicates a lack of effective management, leading to disorganization and staff indifference towards customer needs.
  • DD
    Dothe Dew
    Nov 12, 2025
    1.0
    Ice cream hot fudge had dry piece of fudge
  • AA
    Andre Allain
    Oct 18, 2025
    1.0
    I had a very unpleasant experience at this McDonald's location. The level of hygiene and cleanliness was absolutely unacceptable. The employee served and made drinks without wearing gloves or a head cap. To make matters worse, the guy literally held the coffee cup by the top rim with exposed, long nails. It's basic decency to handle food and drinks by the bottom, not the part people drink from! Additionally, the food was prepared without any hair covering or face masks, and the staff's faces were exposed while handling food. This is not just a minor oversight, it's a serious concern when it comes to hygiene.
  • BB
    Brooke
    Oct 7, 2025
    1.0
    I honestly don’t know what’s going on with this McDonald’s, but the customer service is absolutely terrible. You can be standing right at the counter, and the staff will look right at you but still take ages to take your order — like you’re invisible. They act like you’re not even there, just talking among themselves while people are waiting. The service is painfully slow, and it’s not even that busy most of the time. You’ll see employees disappear into the back when there’s a line forming, instead of stepping up to help. It really feels like they go out of their way to avoid customers. This location seriously needs better management and staff who actually care about doing their job. It shouldn’t take forever just to get a simple order when all anyone wants is quick service and a bit of respect.
  • DK
    Daniel Knaudt
    Sep 10, 2025
    1.0
    They don’t even a quarter pounder not friendly
  • SK
    Shawn King
    Jul 16, 2025
    2.0
    Worst McDonald’s I’ve been too. They were out of half the pop they had and sorry no milk shake forcing you to order stuff u don’t want
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Frequently Asked Questions About McDonald's

What are the opening hours for the McDonald's drive-through at 1007 St. Laurent Blvd.?

The drive-through is open every day from 8:00 AM to 10:00 PM.

Is the McDonald's location at 1007 St. Laurent Blvd. open for dine-in service?

No, the dine-in area is closed as the restaurant premises are not open to walk-in customers.