McDonald's

3.6
2713 reviews
Drive Thru McDelivery
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Business Details

1880 Carling Ave., Ottawa, ON
K2A 1E7, Canada
(613) 728-9898
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1880 Carling Ave., Ottawa, ON
K2A 1E7, Canada

Hours

Reviews

3.6
2,713 reviews
5 stars
964
4 stars
716
3 stars
449
2 stars
194
1 star
390

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported missing items or incorrect orders, leading to frustration and disappointment.

Service Speed

Many reviews highlighted slow service times, particularly during busy hours, with some customers waiting excessively for their orders.

Cleanliness Issues

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Staff Behavior

Mixed feedback on staff interactions, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality was mentioned, with some customers receiving cold or poorly prepared items.
  • OO
    Owen Olson
    4 days ago
    2.0
    My order has been messed up here so many times. Embarrassing. Very long wait times too.
  • MP
    Miguel Perez
    5 days ago
    3.0
    The restroom and inside the restaurant was thirty and people had no pacience
  • EW
    Ethan Willmott
    Nov 14, 2025
    1.0
    Horrible customer service, I tried asking about their poutines only to be met with a worker who was dumbfounded that I even asked what different kinds they had. I've also have had to throw out food after explicitly telling them my coworker has an allergy to eggs, only for them to put it on the sandwich regardless.
  • OT
    Olga Tsykurenko
    Oct 31, 2025
    1.0
    Every single time I order something from this Macdonald’s there is ALWAYS something missing. Today it was 3 large fries. Imagine ordering something and being excited for it to arrive and then half of it is not even there ( EVERY TIME)!!!
  • JR
    Jacey Robson
    Oct 26, 2025
    1.0
    I had a very strange encounter with an employee in the drive thru today. I tried to order a ginger ale and the cashier responded with "root beer?" to which i said no, ginger ale please she said okay and i drove to the window. When i got to the window she said "what do you call ginger ale?" so i said ginger ale? canada dry? and she was very rude and clearly confused going back and forth with me about ginger ale. they do not sell ginger ale and this encounter was very unecessary, the only appropriate response to me ordering at the speaker would have been "im sorry we dont sell ginger ale, was there something else i could get you" not sure why i had this happen but needless to say i was unimpressed.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's on Carling Ave?

McDonald's on 1880 Carling Ave is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.