Brand Certified
McDonald's
3.6(2748 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1880 Carling Ave., Ottawa, ON
K2A 1E7, Canada
Certified by McDonald's • Feb 22, 2026
(613) 728-9898
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
2,748 reviews
5 stars
978
4 stars
725
3 stars
452
2 stars
195
1 star
398
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, particularly in the drive-thru.
Customer Service
Feedback highlighted a mix of friendly service and rude interactions, with several customers expressing dissatisfaction with staff behavior.
Cleanliness
Multiple reviews mentioned poor cleanliness in the restaurant and restrooms, with some describing it as a public health concern.
Food Quality
Customers noted inconsistent food quality, with some items being served cold or poorly prepared.
Wait Times
Several reviews indicated long wait times for orders, especially during busy hours, leading to frustration among customers.
- MMM. Mc1 day ago1.0Why have two take out lanes when you don’t take orders from one? Not the first time this week. Very frustrating being asked to wait while other line moves. Thanks McDonalds
- JGjames godinFeb 17, 20261.0Skipped twice in drive threw, forgot food , phone number doesn’t work all in all terrible location
- DBDonald BertrandFeb 16, 20264.0Store was clean, staff friends. Ordering from the table via the app and having the food brought to me was convenient and easy.
- CDChen DavidJan 28, 20261.0Today I was here as a Uber driver after I picked my delivery. I was asking a good review from the lady who were a shemagh and one earrings on the left two on the right, she was soooo rude, ignored me I have no clue why, I am gentle to her and praise she have a good earrings……it’s a really really bad experience. I’m always here as a customer it’s just today uber sand me here. I just can’t imagine HOW SHE TREATED OTHER CUSTOMERS
- JRJohn RauJan 23, 20265.0I have been to many, many McDonald’s around the world over the past 30 years, and this location always comes out on top. It’s the people that make it an amazing experience. Always a smile, genuine and positive. The food quality is also a whole over level above other McDonald’s. These people set the bar high for fast food! Thanks for putting a smile on my face.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website