While some customers praised the friendly and efficient staff, others reported rude behavior and incompetence, leading to mixed experiences.
Service Speed
Many reviews highlighted slow service, particularly during busy hours, with long wait times reported for both drive-thru and curbside orders.
Cleanliness
Numerous customers noted issues with cleanliness, including dirty bathrooms and overall restaurant conditions.
Order Accuracy
Several customers experienced problems with incorrect orders, missing items, or substitutions without consent, indicating a lack of attention to detail.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared items.
JB
John Becks
Dec 24, 2025
5.0
Since I work nearby, this location has been a regular go to for myself and a number of co workers for the morning coffee run.
The staff here are exceptional and they recognize your voice at the drive thru and remember your regular orders.
During covid when all the overpaid government workers were hiding in their homes, this crew was bravely on the front lines keeping the world turning for everyone else.
The staff are always cheerful in what is often a thankless job.
So before you complain that the cheese is a little crooked on your burger, just keep in mind that when you are having your worst day maybe coming back from a funeral or completely drained from a tough day on the road and you really need a hot coffee and a bite to eat, these people have your back.
Please don't forget to thank them!
Merry Christmas gang!!
AA
a
Dec 24, 2025
1.0
I used to order from this particular McDonald's a lot but never again because the people who work here are consistently incompetent and will play in your face when you order delivery whether it's the morning or night shift because they think they can get away with it.
Common sense says if items are out of stock to CANCEL the delivery order not accept it, but too many workers here let you think you're getting what you PAID for when instead they send out your order knowing it's missing half or randomly select to "replace" what you actually ordered without your consent AND without it equalling how much you were charged for it.
It's happened more than once so something is definitely in the water here with these "workers" who don't actually know how to do their job at all.
JR
Jenna rattray
Dec 13, 2025
5.0
Your employee Gift was amazing! So rare to meet someone so friendly and kind
DH
Danny Hussain
Dec 5, 2025
1.0
Just look at the video... sad very sad
MM
mousab mohamed
Dec 1, 2025
5.0
I want to recognize Mercedes and Max for the way they work together They bring a calm positive energy that makes the whole visit feel easier and more welcoming Mercedes has a warm presence that makes you feel seen and appreciated and Max adds steady reliable support that keeps everything running smoothly Together they create an experience that truly stands out McDonalds is lucky to have a team like Mercedes and Max who genuinely make a difference employees like max and Mercedes don't come around often they're both truly exceptional don't ever lose them
What are the opening hours of McDonald's at 1661 Hunt Club Road, Ottawa?
McDonald's at 1661 Hunt Club Road is open 24 hours every day, Monday through Sunday.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery services available 24 hours daily, every day of the week.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 1661 Hunt Club Road has a drive-through that operates 24/7.
What meals are served at this McDonald's restaurant?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a casual dress code?
Yes, the attire at this McDonald's location is casual.
Where can I view the menu and place an order online for this McDonald's?
You can view the menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and place orders online at https://www4.mcdonalds.ca/mcdeliverycanada/.
What nearby places can I visit before or after my visit to McDonald's?
Nearby places include Bruff Park for outdoor activities and the Greenboro Community Centre with playground and gym facilities, ideal for family visits before or after dining.
Is there a convenient gas station or convenience store close to McDonald's?
Yes, Quickie convenience store and Ultramar gas station are nearby, which might be useful for quick stops.
Are there other food or coffee spots near McDonald's at 1661 Hunt Club Road?
Yes, Tim Hortons is nearby, offering additional options for coffee and snacks in the area.