Brand Certified

McDonald's

3.2

(281 reviews)

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Business Details

2210 Bank Street, Ottawa, ON

K1V 8X1, Canada

(613) 526-0638

https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
DebitAvailable
Cash onlyNot available
Curbside pickupNot available
Drive-throughNot available
BreakfastNot available
LunchAvailable
DinnerAvailable
Welcomes familiesAvailable
Kid friendlyAvailable

Location

McDonald's

2210 Bank Street, Ottawa, ON

K1V 8X1, Canada

Get Directions

Hours

Monday7:00 AM - 10:00 PM

Tuesday7:00 AM - 10:00 PM

Wednesday7:00 AM - 10:00 PM

Thursday7:00 AM - 10:00 PM

Friday7:00 AM - 10:00 PM

Saturday7:00 AM - 10:00 PM

Sunday7:00 AM - 10:00 PM

Reviews

3.2

281 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables and floors frequently mentioned.

Service Quality

Customers reported a range of service issues, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews criticized the food quality, mentioning poorly prepared items and inconsistent standards.

Staffing Issues

Many customers noted that the location appeared understaffed, leading to slow service and unavailability of menu items.

SH
Steve Huibers
Jan 19, 2026
2.0
Food was terrible. Buns were hard as rock Service on Sunday jan 18 between 8pm and 10pm was extremely unprofessional ... representative refused to provide 1st name. Asked for manager he would not provide how to escalate issue nor provide name.
MM
Matthew
Dec 29, 2025
1.0
Charging for the cup for water is still charging for water.
AW
Alex White
Dec 24, 2025
1.0
Absolutely disgusting. Every available table dirty and uncleaned and unsanitary. Manager became irate when I brought it to her attention. She said they were too busy to clean the tables.
NP
Nancy Parent
Oct 30, 2025
2.0
90%of the time I go on break at 9 there are no muffins. I just stopped going. How is it no muffins when they open at 7. 2 hours to make muffins????
HF
HFF The Healthy Fast Food
Oct 28, 2025
1.0
got a spicy egg wrap sandwich….they forgot the eggs, like how?? was not busy at all

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Certified February 22, 2026Yext Knowledge Graph

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