Customer experiences with service are inconsistent, with reports of both friendly staff and rude interactions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
The cleanliness of the dining area is frequently mentioned as needing improvement, with reports of dirty tables and overflowing garbage.
Speed of Service
Service speed is often criticized, particularly during busy times, with long wait times reported in the drive-thru.
Food Quality
While some customers enjoyed the food, there are complaints about cold or poorly prepared items, as well as hygiene issues.
NH
Neil Haley
1 day ago
4.0
Not a fan of these ordering kiosks, would rather speak to a person. Average McDonald's nothing too make it stand out from all the others.
SH
Sara H
Nov 17, 2025
4.0
I ordered a poutine at 10:30pm and the whole meal was cold and clumped together and the gravy was very sour. I understand it was late at night so it might of not been the freshest fries etc. but it's not ok to serve the gravy spoiled.
AH
Andrew Hall
Nov 5, 2025
5.0
I generally only go to McDonald's for egg mcmuffins when I am on the road. This drive through was so fast I swear they must have been cooking it before I was finished ordering!
KB
Kathleen Benak
Nov 5, 2025
1.0
This is the second time I have gone through the drive-thru and my egg/sausage McMuffin was awful. The egg was not properly cooked, the yoke was running, the sausage patty was undercooked and the muffin was not toasted enough. It was a mess. I am very disappointed. I won't be going back anytime soon. And there was a nice big hole in the bag they gave me this in.
HN
Hunter nesbitt
Nov 3, 2025
5.0
One of the best service I've had.... the lady at cash was very welcoming and they even served me like a traditional restaurant ... will be back again for sure
What are the operating hours for McDonald's at 2625 Carling Avenue, Ottawa?
McDonald's at 2625 Carling Avenue in Ottawa is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery service is available 24 hours a day, 7 days a week.
Can I use the drive-through at this McDonald's all day?
Yes, the drive-through is open 24 hours daily at this location.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods does McDonald's accept at this location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is this McDonald's location family-friendly and welcoming to children?
Yes, the restaurant welcomes families and children and features a children's menu.
Where can I find public transportation options near McDonald's at 2625 Carling Avenue?
While specific transit stations are not listed, nearby landmarks such as TD Canada Trust Branch and ATM, and Shoppers Drug Mart are close by, which may help orient customers using local transit to find McDonald's easily.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Baskin Robbins for ice cream, Royal Britannia Pub for karaoke, and the Canadian Strength Institute gym for fitness activities.
Are there financial services close to the McDonald's on Carling Avenue?
Yes, there are multiple financial service providers nearby including TD Canada Trust Branch and ATM, H&R Block Canada, and BMO Bank of Montreal.
Does this McDonald’s provide options for online ordering or app usage?
Yes, customers can order via the My McD’s App available on Android and iOS, and can also order online at their website.