McDonald's

3.4
2618 reviews
Drive Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2625 Carling Avenue, OTTAWA, ON
K2B 6V3, Canada

Hours

Reviews

3.4
2,618 reviews
5 stars
872
4 stars
584
3 stars
484
2 stars
200
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of both friendly staff and rude interactions.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

The cleanliness of the dining area is frequently mentioned as needing improvement, with reports of dirty tables and overflowing garbage.

Speed of Service

Service speed is often criticized, particularly during busy times, with long wait times reported in the drive-thru.

Food Quality

While some customers enjoyed the food, there are complaints about cold or poorly prepared items, as well as hygiene issues.
  • NH
    Neil Haley
    1 day ago
    4.0
    Not a fan of these ordering kiosks, would rather speak to a person. Average McDonald's nothing too make it stand out from all the others.
  • SH
    Sara H
    Nov 17, 2025
    4.0
    I ordered a poutine at 10:30pm and the whole meal was cold and clumped together and the gravy was very sour. I understand it was late at night so it might of not been the freshest fries etc. but it's not ok to serve the gravy spoiled.
  • AH
    Andrew Hall
    Nov 5, 2025
    5.0
    I generally only go to McDonald's for egg mcmuffins when I am on the road. This drive through was so fast I swear they must have been cooking it before I was finished ordering!
  • KB
    Kathleen Benak
    Nov 5, 2025
    1.0
    This is the second time I have gone through the drive-thru and my egg/sausage McMuffin was awful. The egg was not properly cooked, the yoke was running, the sausage patty was undercooked and the muffin was not toasted enough. It was a mess. I am very disappointed. I won't be going back anytime soon. And there was a nice big hole in the bag they gave me this in.
  • HN
    Hunter nesbitt
    Nov 3, 2025
    5.0
    One of the best service I've had.... the lady at cash was very welcoming and they even served me like a traditional restaurant ... will be back again for sure

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2625 Carling Avenue, Ottawa?

McDonald's at 2625 Carling Avenue in Ottawa is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery service is available 24 hours a day, 7 days a week.