Brand Certified
McDonald's
3.4(2650 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2625 Carling Avenue, OTTAWA, ON
K2B 6V3, Canada
Certified by McDonald's • Feb 22, 2026
(613) 820-7575
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
2,650 reviews
5 stars
886
4 stars
587
3 stars
489
2 stars
198
1 star
490
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and restrooms, with some customers having to clean tables themselves.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews noted a decline in food quality, with complaints about cold or poorly prepared items.
Customer Service
Mixed feedback on staff interactions, with some praising friendly service while others reported rudeness and lack of assistance.
- LALouay ArbashFeb 15, 20265.0Got some help by amal this morning. Amazing worker so much energy and very helpful!
- HIhibo ibrahimFeb 12, 20265.0I just wanted to take a moment to recognize the outstanding service I received during my recent visit. Savanna and Joy were really friendly, professional, and genuinely welcoming. They handled my order quickly and accurately, even during a busy rush, and made sure everything was fresh and exactly how I requested it. It’s not always easy working in fast food, especially when things get hectic, but their positive attitude and attention to detail really stood out. They went above and beyond to make sure I had a great experience, and it truly made my day better. Thank you for the excellent service.
- EEElissFeb 10, 20265.0Today i came into the store around 6 pm there was a young guy cleaning the front portion he did a great job, my mother have issue with walking he helped her cleaned the table which was so messy you guys should hire more people like him
- PJPurple JesusJan 22, 20261.0This location happens just to be on my way to work and closest to my house. They’ve never once gotten my order correct, no exaggeration, not once. If you come through the drive through any later than 9pm expect to sit and wait for anywhere between 5-10 minutes before they even say anything to you. I will be driving slightly further to never have to deal with the employees of this location again.
- IVIris ViviezcaJan 15, 20261.0I ordered two Quarter Pounders with cheese through Uber Eats. I made sure several times before proceeding with the payment that both burgers were with cheese. Unfortunately, one of the burgers still arrived without cheese. The Quarter Pounder is my favorite, so this was disappointing.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2625 Carling Avenue, Ottawa?
McDonald's at 2625 Carling Avenue in Ottawa is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery service is available 24 hours a day, 7 days a week.
Can I use the drive-through at this McDonald's all day?
Yes, the drive-through is open 24 hours daily at this location.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods does McDonald's accept at this location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is this McDonald's location family-friendly and welcoming to children?
Yes, the restaurant welcomes families and children and features a children's menu.
Where can I find public transportation options near McDonald's at 2625 Carling Avenue?
While specific transit stations are not listed, nearby landmarks such as TD Canada Trust Branch and ATM, and Shoppers Drug Mart are close by, which may help orient customers using local transit to find McDonald's easily.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Baskin Robbins for ice cream, Royal Britannia Pub for karaoke, and the Canadian Strength Institute gym for fitness activities.
Are there financial services close to the McDonald's on Carling Avenue?
Yes, there are multiple financial service providers nearby including TD Canada Trust Branch and ATM, H&R Block Canada, and BMO Bank of Montreal.
Does this McDonald’s provide options for online ordering or app usage?
Yes, customers can order via the My McD’s App available on Android and iOS, and can also order online at their website.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website