Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
2,654 reviews
5 stars
821
4 stars
566
3 stars
399
2 stars
219
1 star
649
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted slow service times, with customers frequently waiting too long for their orders.
Staff Attitude
Feedback varied on staff friendliness, with some praising excellent service while others reported rude or unhelpful behavior.
Cleanliness
Some customers noted that the location was clean and well-maintained, contrasting with others who experienced issues.
Customer Service
Several reviews mentioned poor customer service, particularly in handling complaints and order mistakes.
- EHEzay HayhayNov 7, 20251.0630am Friday drive through terrible didn’t even stick around to complete order so painful
- SWScience WorkNov 7, 20251.0I ordered a cafe mocha online and they made me to stay in the drive through line for 20 minutes!!! It was late night though
- GSGeorge SullivanNov 4, 20252.0ry disappointed with my recent order. I ordered a Quarter Pounder BLT, but received a plain Quarter Pounder instead — and still paid for the BLT. When I called to explain the issue, the staff member on the phone just said “sorry” and told me I couldn’t come back to fix it. After driving home, it’s frustrating to think I’d have to waste more gas to correct a mistake I didn’t make. It really shows a lack of care and attention to detail. The staff need better training and supervision — customers deserve to get what they pay for. I’ve had a few issues with this location before, but this one sealed it for me. I won’t be coming back, and I’d recommend others double-check their orders before leaving.
- JJjjOct 30, 20251.0Asked for habanero burger, gave me a sauce instead, asked for spicy buffalo chicken poutine, gave me ranch, gl yall
- KKKeithOct 30, 20251.0Missing poutine with meal, ordered sprite and it came mixed with orange fruitopia or something. its 3 items how do they mess 2/3 up? Drove all the way home already and cant go back.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 594 Montreal Rd., Ottawa?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is available 24/7.
Can I get delivery from McDonald's at this location?
Yes, delivery service is available 24 hours a day, every day.
Is in-store pickup available at McDonald's on Montreal Rd?
Yes, in-store pickup is available alongside delivery offerings.
What meal options are served at this McDonald's?
They serve breakfast, lunch, and dinner, including coffee, desserts, and a children's menu.
What payment methods can I use at this McDonald's location?
Payments can be made by cash, American Express, Discover, MasterCard, and Visa cards, including debit cards.
What is the dress code at the McDonald's on Montreal Rd?
The attire is casual for all customers.
What nearby places can I visit after dining at McDonald's?
You can visit nearby places like Brittany Dental & Denture Centre, Eastside Ink Tattoos, or Paris Shoe Repair for additional services and shopping before or after your meal.
Is there a convenient gas station near McDonald's Montreal Rd for refueling after your visit?
Yes, Pioneer Gas Station and Pioneer Energy are nearby for fueling and convenience needs.
Where can I find a coffee shop close to McDonald's if I want more beverage options?
Circle K, a convenience store and coffee shop, is located nearby for additional coffee and snacks.