Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Several reviews mentioned food being cold, stale, or improperly prepared, with complaints about portion sizes and freshness.
Cleanliness
Customers noted that the restaurant, including bathrooms and dining areas, often appeared dirty and in need of maintenance.
Pricing Concerns
There were complaints about being charged for items that are typically free, such as sauces and water, leading to dissatisfaction with value.
SK
Steph Kay
2 days ago
5.0
Quiet McDonald’s with a play area.
PM
Paige McMillan
Jan 2, 2026
1.0
Food was fine, but why is there more cream than coffee in my iced coffee every time I go to this McDonald’s
HL
Henry L.
Dec 31, 2025
1.0
The Mac-nugget Chicken is dry and hard, the worst McDonald’s I have ever eaten. If it isn’t fresh don’t sell it👎🏻
AF
alastair francis
Dec 23, 2025
4.0
Service was good, food was good. Staff was ok not overly friendly, but good. Build needs some repairs but overall good.
TG
Trent Gallo
Dec 13, 2025
1.0
The most rude display of pride in incompetence I have ever experienced.
Can’t listen to their customers orders. Blatantly tried to force me to wait while they correct their mistake. Setting terms to how I am to receive my food after I paid for it.
Ultimately, this manager in the picture is waiting outside, who refused to give my my order at the window for over two minutes holding her line in the sand affecting everyone else. By the time I realized she was standing in the cold I took a picture and five minutes had passed. Unfortunately not willing to give me my paid for product with my own dignity intact and their own.
A really disgraceful way to conduct themselves after their mistake.
What are the opening hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
During what hours is delivery available?
Delivery is available 24/7 every day of the week.
Can I use the drive-through service anytime?
Yes, the drive-through is open 24 hours a day, seven days a week.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer in-store pickup and delivery services?
Yes, both in-store pickup and delivery services are available.
Is there a kids' menu or options suitable for children?
Yes, this McDonald's has a children's menu and welcomes families and children.
What is the attire recommended for this McDonald's?
The dress code is casual.
Where can I find nearby places to visit after dining at this McDonald's?
Nearby places include Orangetheory Fitness for a workout, Wine Station if you enjoy wine, and Practice PPE Exams for test preparation services.
Are there nearby services that can help with transportation or banking?
Yes, The Exchange Network ATM and Alterna Savings & Credit Union Limited are nearby to assist with banking, and The Ottawa Limo Company offers limo services for transportation needs.