McDonald's

3.4
2353 reviews
Temporarily Closed
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Business Details

77 Bank Street, OTTAWA, ON
K1P 5N2, Canada
(613) 237-5854
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
77 Bank Street, OTTAWA, ON
K1P 5N2, Canada

Hours

Reviews

3.4
2,353 reviews
5 stars
688
4 stars
564
3 stars
477
2 stars
219
1 star
405

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect items or missing components in their orders.

Service Quality

Service experiences varied widely, with some customers praising friendly staff while others reported rudeness and poor customer service.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting it was clean while others described it as dirty and unsanitary.

Wait Times

Customers experienced inconsistent wait times, with some reporting quick service while others faced long delays.

Atmosphere

The atmosphere was described as chaotic and uninviting, with some customers feeling unsafe in the area.
  • MM
    Miguel-Angel
    5 days ago
    5.0
    McDo bien cool ! Le service était rapide et l’endroit super calme. Il y avait de la place un peu partout, ce qui a rendu le moment vraiment agréable. Parfait pour manger tranquille sans stress. Je recommande ! 🍟✨
  • SS
    Sam Samson
    Nov 17, 2025
    5.0
    Was here recently. I come here once in a while during the early day as I work nearby. Just want to give a kudos to the team. Despite what some reviews here say, my food was on point every visit. The manager (who is working the front lines mind you) is always upbeat and friendly. Dining area is usually clean. Wait times are short even in big line ups. The downside? Their location. There is barely ever any available street parking, ubereats drivers block the narrow road, the area is riddled with homeless and drug addicts. Again, kudos to the team for going into work despite the challenges the area brings. The city’s and overall country’s complacency on homelessness and drug addiction is getting out of hand.
  • BB
    Bartosz
    Nov 16, 2025
    3.0
    It's McDonald's... Not much more needs to be said. Staff is better than usual so I'll give them that.
  • AA
    Angela A
    Oct 30, 2025
    2.0
    Every time I order here they give me the wrong item. Ordered an egg McMuffin with extra bacon, received no egg or bacon but a plain sausage McMuffin. Tried to order again recently and just wanted a regular bacon and egg McMuffin, no bacon again just egg and cheese. Wont order food anymore but giving 2 starts because the smoothies are decent
  • NM
    Niloofar Mozaffari
    Oct 24, 2025
    5.0
    I was a traveller visiting the area and stopped here for lunch. The staff prepared my meal quickly, and I ordered the double option for about $5, which was a great value. The restaurant was very clean, with seating available on two floors. Overall, a pleasant and satisfying experience!
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 77 Bank Street, Ottawa?

McDonald's is open 24 hours every day from Monday to Sunday.

Does this McDonald's location have a drive-through service?

No, the drive-through is closed every day at this location.