Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
2,363 reviews
5 stars
696
4 stars
563
3 stars
477
2 stars
220
1 star
407
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported receiving incorrect orders, leading to frustration and disappointment.
Hygiene Concerns
Several reviews highlighted serious hygiene issues, including unsanitary conditions and staff not following basic hygiene practices.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of assistance.
Cleanliness
While some customers noted cleanliness in the dining area, others reported significant cleanliness issues, including pest problems.
Operational Issues
Customers expressed frustration over misleading hours of operation and service limitations, particularly during late-night hours.
- EYEbru Cansu YıldızJan 4, 20261.0First of all, my order was incorrect. I specifically ordered a Spicy McCrispy Chicken, but I was given a completely different item. More importantly, there was a serious hygiene issue. I clearly saw that the person preparing my food was not wearing gloves. When I mentioned this to the staff member who handed me my order, I was told that they no longer use gloves due to a “new policy.” I honestly don’t understand which hygiene policy this would comply with. Basic hygiene standards are the minimum expectation from a fast-food chain, and this experience was very disappointing. Between the wrong order and the lack of hygiene, I left with a very negative impression.
- AMAlexandra MooresDec 21, 20255.0Quick and easy, the coffee is still a winner
- SRshawn rymillDec 18, 20251.0Didn't know that a walk up window is the norm here. Staff wouldn't come to to the window and even tell me? Had to Google it. Standing out in the cold, waiting to understand how I can order is crazy. Just tried to ask the staff what and how to order and they just walked away. Actually unreal. Not from the area and I guess this is what we do here. Smh.
- TRTactical RacerDec 17, 20255.0Classic McDonald's, quick, reliable, and excellent place for the kids.
- RSRyan ShoreDec 9, 20251.0They should really remove the "Open 24hrs" when in reality its "after 11pm you only get served if you made an online order ahead of time".
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 77 Bank Street, Ottawa?
McDonald's is open 24 hours every day from Monday to Sunday.
Does this McDonald's location have a drive-through service?
No, the drive-through is closed every day at this location.
What meal services does McDonald's at 77 Bank Street offer?
They serve breakfast, lunch, and dinner daily.
Can customers order for pickup or delivery from this McDonald's?
Yes, McDonald's offers in-store pickup and delivery services.
What payment options are available at this McDonald's?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Is there a children's menu or family-friendly options at this McDonald's?
Yes, this location offers a children's menu and welcomes families and children.
Does McDonald's at 77 Bank Street welcome dine-in customers or only takeout?
They welcome dine-in customers and also provide takeout and delivery options.
Are there any coffee shops nearby McDonald's at 77 Bank Street?
Yes, nearby coffee shops include Barrack Hills Coffee Shop and Little Victories Coffee Roasters - Queen, perfect spots to visit before or after your meal.
What entertainment options are near this McDonald's location?
Nearby attractions include Escape Manor, an amusement park, and Hideaway, an escape room, which you can enjoy after dining.
Is there public transportation or other helpful services close to McDonald's at 77 Bank Street?
Yes, there's a TD Canada Trust ATM nearby for convenient banking, and the Parlement Ottawa, a public service and government center, is also close by.