Brand Certified
McDonald's
3.4(2373 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
77 Bank Street, OTTAWA, ON
K1P 5N2, Canada
Certified by McDonald's • Feb 22, 2026
(613) 237-5854
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
2,373 reviews
5 stars
702
4 stars
564
3 stars
475
2 stars
221
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Several reviews highlighted poor food quality, including stale or improperly cooked items.
Cleanliness Concerns
There were significant complaints about hygiene and cleanliness, including reports of unsanitary conditions.
Positive Experiences
Some customers appreciated the quick service and friendly staff, noting a few positive interactions.
Location Challenges
The location faced issues with accessibility, parking, and safety concerns in the surrounding area.
- MMMm MmFeb 8, 20265.0Fast food restaurant staff remarkable any time of The Day The food especially coffee thumbs up zillion percent out all Ottawa on Canada thanks The individuals should take the time to focus on services food and retail give a little bit of thank you goes long way!!!!! 😊
- KFKaren FrederickFeb 2, 20261.0At 6am I went to the outdoor counter , pressed the button and waited….pressed button 2 more times, finally gave up, tried the front door - locked! Terrible service especially waiting when it’s cold outside
- RRReganJan 31, 20262.0I ordered a Big Mac on Uber Eats and the bottom bun was so rock hard the entire burger was inedible. No clue how the worker thought it was a useable bun. Tried to get a refund on Uber Eats but was unsuccessful. McDonald’s has poor quality burgers in general (expected with fast food) but to be served something inedible that should’ve been caught in the cooking process is very disappointing. Not my usual experience at other locations in the city
- IIihateblooket1Jan 28, 20261.0I've came to this McDonald's once on a 2 day vacation from Toronto in 2019 or 2020. And is also the only one I've been to and it was horrible! Everything was EXTREMLY salty. It's like they put and entire bucket of salt into my food. That's how salty it felt. And the fries were basiclly undercooked. I hope every McDonald's in Ottawa isn't like this because what the actual hell??
- MMMoments in MotionJan 23, 20265.0A familiar morning stop that still feels like home This McDonald’s on Bank Street has been part of my routine for many years. Back when I used to get off my STO bus on the way to the office, this was always my first stop — a dark roast drip coffee with two cream and a muffin, usually part of the old $2 promo deal. Simple, warm, and exactly what I needed to start the day. The location is great, right across from 3 Brewers, and it has that steady downtown flow without feeling rushed. Even after all these years, coming back still feels comforting. It’s one of those places that quietly becomes part of your daily rhythm. Glad I finally captured a photo of it. I’ll keep revisiting whenever I’m nearby.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 77 Bank Street, Ottawa?
McDonald's is open 24 hours every day from Monday to Sunday.
Does this McDonald's location have a drive-through service?
No, the drive-through is closed every day at this location.
What meal services does McDonald's at 77 Bank Street offer?
They serve breakfast, lunch, and dinner daily.
Can customers order for pickup or delivery from this McDonald's?
Yes, McDonald's offers in-store pickup and delivery services.
What payment options are available at this McDonald's?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Is there a children's menu or family-friendly options at this McDonald's?
Yes, this location offers a children's menu and welcomes families and children.
Does McDonald's at 77 Bank Street welcome dine-in customers or only takeout?
They welcome dine-in customers and also provide takeout and delivery options.
Are there any coffee shops nearby McDonald's at 77 Bank Street?
Yes, nearby coffee shops include Barrack Hills Coffee Shop and Little Victories Coffee Roasters - Queen, perfect spots to visit before or after your meal.
What entertainment options are near this McDonald's location?
Nearby attractions include Escape Manor, an amusement park, and Hideaway, an escape room, which you can enjoy after dining.
Is there public transportation or other helpful services close to McDonald's at 77 Bank Street?
Yes, there's a TD Canada Trust ATM nearby for convenient banking, and the Parlement Ottawa, a public service and government center, is also close by.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website