McDonald's

3.3
3111 reviews
Drive-Thru Curbside McDelivery
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Business Details

1795 St. Laurent Blvd, Ottawa, ON
K1G 3V4, Canada
(613) 248-8900
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1795 St. Laurent Blvd, Ottawa, ON
K1G 3V4, Canada

Hours

Reviews

3.3
3,111 reviews
5 stars
898
4 stars
734
3 stars
560
2 stars
264
1 star
655

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and drink stations, as well as issues with the bathrooms.

Food Quality

Customers frequently complained about cold, stale, or improperly prepared food, including raw chicken nuggets and incorrect items.

Operational Issues

Several reviews mentioned that the location was not actually open 24 hours as advertised, leading to frustration among customers.

Management Response

While some customers noted positive interactions with managers who resolved issues, many expressed dissatisfaction with overall management and staff training.
  • JW
    Jacquie W
    2 days ago
    1.0
    Asked for no pickles since I have an allergy only to find pickles on my burger when I got home. Will not be returning here. Simple instructions for health reasons shouldn’t be so complicated. Money wasted
  • TG
    Trent Gallo
    Jan 3, 2026
    2.0
    This is one of the most disturbing things that has ever happened to me at fast food that revealed a very lazy behavior. That is really gross now in the pictures underneath I am going to show you what is a sticker that they had put over top when I paid for the burrito as when they actually had made the burrito trying to trick me so one sticker is for 11:10 AM 1/3/26. I’m the original sticker it’s faded but perfectly stuck to the other side of the second sticker is 12:56 PM 1/2/26. Luckily, I was curious enough to see why they double sticker it before I ate the burrito.
  • AR
    Anatoli Rouban
    Jan 1, 2026
    1.0
    Glad this wasn't a drive through. They managed to get everything wrong with the order made over the self-serve touchscreen: options selected are not respected, missing a pie and an ice cream. Had to go to back the counter 3 times. Obviously these people ain't having a blast working there either, replace them with AI, hiw hard us to to automate burger stack up? 🤣 At least get better quality control.
  • MB
    Matt B
    Dec 30, 2025
    1.0
    Need to fix the designated spot for delivery drivers. Apparently the bell doesn’t work so then I’m stuck waiting 20 min in the drive thru while the order is sitting there for awhile.
  • JS
    Jessy Sinclair
    Dec 24, 2025
    1.0
    I arrived in the drive thru at 4:40 and they ignored me on the speaker. I then drove up to the window and knocked and the guy wouldn’t even come to the window just made a sign he’s closed. Why is the store shown to be a 24 hour location if both inside and drive thru is closed. And if it was something out of the ordinary the drive thru should be barred off and it shouldn’t say 24 hour service if it’s not 24 hours.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1795 St. Laurent Blvd?

McDonald's at 1795 St. Laurent Blvd is open 24 hours a day, seven days a week.

When is the McDonald's drive-through service available?

The drive-through at this McDonald's is open 24/7, every day of the week.