The staff consistently received praise for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere for customers.
Product Selection
Customers appreciated the wide variety of chocolates available, including unique flavors and seasonal offerings.
Store Cleanliness
The store was noted for being clean, well-organized, and tidy, even during busy periods.
Promotions and Pricing
While many customers enjoyed the sales and promotions, some expressed dissatisfaction with perceived misleading advertising regarding discounts.
AM
Abolfazl Mohebbi
Jan 1, 2026
2.0
Quite overpriced compared to the Lindt products you buy elsewhere
CL
Carole Lutes
Dec 6, 2025
5.0
Vikas and the rest of the staff were incredibly knowledgeable and took extra care of each of the customers in their very busy store! Well done on your fantastic customer service! We will be back!
ID
Ingrid Duffy
Dec 1, 2025
4.0
Pretty straightforward. It had what I wanted, but not the size bag I wanted.
AO
Aquatic Facility Training Ottawa
Nov 22, 2025
5.0
I've been wanting g to visit this store for years but well out of my way.
Got there today and it was such a great visit. We were greeted at the door with big smiles, welcomes and even a free sample!
The greeter then asked if first visit and proceeded to provide a guided tour (even tho the store was packed).
There were flavors i didn't even know existed and was offered free samples of any i was interested in (pistachio didn't work for me).
I bought pre-packs of a few and my friend did a custom box of his favorites. It's sold by weight so if there are too many, some are removed. Likewise if under, some added.
I would totally return and encourage people to visit.
BM
Brianne Moreau
Nov 17, 2025
5.0
Such great selection! Love the treat upon entering