About
Fast Food Restaurant
Location
Hours
Reviews
2.7
294 reviews
5 stars
104
4 stars
14
3 stars
9
2 stars
14
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times and poor customer service, with many expressing frustration over unprofessional staff behavior.
Food Quality
There were numerous complaints about the food being cold, improperly cooked, or not meeting expectations, with some customers feeling they received old or stale items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Professionalism
Many customers noted unprofessional behavior from staff, including rudeness and lack of training, which negatively impacted their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and mentioned enjoyable food experiences, indicating that there are instances of good service.
- LRLinda RacineNov 14, 20255.0Great staff and great food
- SVSocial butterfly vlogOct 25, 20251.0This is the worst KFC branch.it took 50 minutes to get an order.bypassed so many times. Literally zero customer service. The place is dirty too.
- ARAnisur RahamanOct 25, 20251.0i don’t know how you guys run this business with these unprofessional employees... they kept me waiting 50 minutes for food. and not a nice behavior i got. saddd
- NLNathalie LeonardOct 10, 20251.0Never will I order from this place, I bought a 8 piece bucket meal, the size of the fry was ridiculous it’s the same size as a medium fry at McDonald’s the gravy was bigger than the fry and I paid for white meat and what I got was drumsticks and pieces that looked like a ball of fat, sooooo pissed off, I will never ever go back there and if your smart you will avoid that place, I gave it a star cause I had no choice because they deserve a big fat 0
- GSGregory SaygonOct 3, 20255.0I normally have a pleasant experience at KFC. Great food I've had Kentucky Fried Chicken on occasion ever since my parents took me to the location on Sparks Street in Ottawa more than 40 years ago. As a child, I could remember the pleasant aroma in the air of as the Kentucky Fried Chicken was being cooked by the cooks. I was always very happy with the service and Food. I went to order food at the Rideau Center location where a wonderful staff member( a lady) who always works extremely hard taking orders at the cash and at times working in the kitchen preparing the food. I was a little saddened to find out that KFC isn't supplying enough white meat chicken. Both white and dark meat is what makes Kentucky Fried Chicken taste soo good as well as the fries. I know that times are tough for many different businesses and it's not easy, but is there any possible way that KFC could bring back the Kentucky Fried Chicken that I and a lot of us people remember. Also please bring back white meat chicken. I had to turn away from one of my favorite restaurants because I couldn't get to place my order due to no white meat. I like the combination of both white and dark meat. Also there oil that was used before things were changed to trans fat oil, made the chicken and the fries taste much better. The batter was much more crispy and tasty. The texture of the chicken was even changed. It's almost like the secret recipe has soaked up a little in the trans oil. Even the taste of the fries are a little different. Just some things that I noticed, I don't mean any harm. I really like Kentucky Fried Chicken and I don't want to see the restaurant lose businesse or close it's doors. I hope that my thoughts and concerns could make a difference. All the best in the future to all KFC staff and restaurants. Thank you for your time. A loyal customer. 🙏👍
Frequently Asked Questions About KFC
What is the address of KFC in Ottawa?
KFC is located at 305 Rideau Street, Ottawa, ON K1N 5Y6, Canada.
What are the opening hours for KFC at 305 Rideau Street?
KFC is open daily from 10:00 AM to 1:00 AM.
Does KFC in Ottawa serve halal food?
Yes, this KFC location is classified as a Halal Restaurant.
How can I contact the KFC at 305 Rideau Street?
You can reach KFC by phone at +1 343-655-0576.
Where can I find more information or order online from KFC Ottawa?
Visit the KFC website at http://kfc.ca for more information and online orders.
Are there other fast food options near KFC on Rideau Street?
Yes, Taco Bell and Nini's Panini Bar are nearby fast food restaurants you might want to check out.
What nearby landmarks or places of interest are close to KFC?
THEO Ottawa, a landmark and historical building, is near KFC and worth visiting before or after your meal.
If I need to do some shopping near KFC, where can I go?
Dollarama, a discount store, is nearby for convenient shopping options.
Is there a bank near KFC at 305 Rideau Street?
Yes, both BMO Financial Group and BMO Bank of Montreal are close to KFC for your financial service needs.
What types of cuisine can I find near KFC on Rideau Street?
Nearby you can enjoy Mexican cuisine at Taco Bell, Lebanese food at Pie Central Bakery, Indian dishes at Mumbai Masala Grill, and American cuisine at Don Cherry's Sports Grill.