KFC

3.5
1029 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
932 St. Laurent Blvd., Ottawa, ON
K1K 3B3, Canada

Hours

Reviews

3.5
1,029 reviews
5 stars
431
4 stars
161
3 stars
140
2 stars
80
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over an hour.

Order Accuracy

Several reviews mentioned issues with incorrect or incomplete orders, leading to customer frustration.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being slow or untrained.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The restaurant was noted for being clean by some customers, but others pointed out issues with cleanliness and food presentation.
  • MG
    Martin “RogueInfinite42” Greer
    3 days ago
    1.0
    Online ordering is a scam. Driver didn't ring doorbell, just got a delivered notification. Tried to call the store just to get line busy repeatedly. Not worth ordering from, they don't even try to help when they get a terrible driver.
  • MO
    Moussa Ouedraogo
    6 days ago
    5.0
    I am very Happy to Mr Prem.He is excellent Manager . I have received Large Popcorn that he pay for me extra 7 $.
  • PA
    patrice ah-yu
    Dec 26, 2025
    4.0
    We ordered dine in and waited for 20 mins for our orders. It was freezing in the dining room. We had to keep out winter jacket on. My son was still hungry so I went to the counter to placed another order, but they told me it will be another 15 mins . We decided to leave.
  • AR
    Aquatic Rit
    Dec 24, 2025
    1.0
    It’s kfc so I can’t say it tasted bad it always tastes amazing, but when I got there it was 11:53pm I ordered 4 piece combo and asked the lady how long, she asked the guy in the kitchen how long (in French) and he responded 10 minutes (in French). The lady then proceeded to turn around and tell me 20 minutes as if she was trying to get me to say oh it will take too long and call it a day but I ordered anyways unbeknownst to her, I can speak French too. I wait the 10 and I ask her where’s my food and she says 10 more minutes, I tell her I understand French an I know it’s actually supposed to be done in 10. She denies it and insists on 10 more minutes. I wait the ten and go ask once more, she says ten more minutes. Now I am infuriated, I am hungry and it’s late I want to go home with my food, so I ask why is it ten what is going on and she says just wait then, I take a peek at the back and see bags so I wait the ten. I come back again and demand for my food, she tells me to relax and grabs one of the bags and hands it to me, my food had been ready for 20 minutes already. The people here are lazy and get frustrated when they have to do the job they signed up for, they should be fired and you should hire others!
  • SS
    Steve
    Dec 19, 2025
    1.0
    Ordered 25 pieces with fries,gravy and salad,my gravy and salads were half full,I told the woman when she filed them why isn't she filling them to the top she said that's her decision, next day I went in to complain and I was told she was the manager,made a complaint at head office never got a response, horrible service and attitude, that's what I got for spending $119,57 ,never again

Frequently Asked Questions About KFC

What is the address of the KFC restaurant in Ottawa?

The KFC restaurant is located at 932 St. Laurent Blvd., Ottawa, ON, K1K 3B3, Canada.

What are the operating hours for KFC on weekdays?

KFC in Ottawa is open from 10:00 AM to 1:00 AM Monday through Friday.