Customers frequently reported poor service, including long wait times, rude staff, and unresponsive management.
Food Quality
Many reviews highlighted issues with food quality, including undercooked chicken, greasy texture, and missing items from orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Staffing Issues
Several reviews pointed out that the location is frequently understaffed, leading to delays and poor customer service.
Customer Experience
Overall, the customer experience was largely negative, with many expressing disappointment and a lack of willingness to return.
NN
NLSN
5 days ago
5.0
Amazing location Ashmit and rafees were very polite and they served very tasty chicken and the price was very reasonable these 2 should be promoted. 5 starsss
TP
Tony Phou
Nov 10, 2025
1.0
Don't get fried chicken here man. Shawarma mangos is literally in the same strip mall. Go get better fried chicken there.
RU
Rj Urbano
Oct 30, 2025
1.0
Unbelievable experience! Time and time again you get disappointed with the quality of chicken(skins are peeled off), gravy(like water texture and taste), and service. This is the 5th time and the last time—no more giving chances!
I was calling the number and no one answers! I don’t think it is worth the amount.
SL
Sherry lacasse
Oct 29, 2025
1.0
Nothing worse then feeling like eating KFC as a cheat treat, order it, then be told at the end they dont have macaroni salad (not everyone eats cabbage) or get all the way home and they forget to add something in the bag you ordered....or they do both...it is rarely a good experience. How can you run out of the only products you sell. Chicken, fries, salads and gravy...should not be that difficult to manage your store, product and staff. This location is the worst and doesn't improve over time.
KC
Kevin Cote
Oct 26, 2025
1.0
YE BE WARNED. DO NOT ORDER FROM THIS LOCATION. I ordered Chicken, corn, macaroni salad and fries. I opened my bags and NO MACARONI SALAD AND NO FRIES. Instead I got Onion rings and gravy. I tried calling a few times but I kept getting a busy signal or they weren’t answering. They did not warn me before hand that I would not be getting fries or macaroni salad.
BUSINESSES HAVE A RESPONSIBILITY TO INFORM THEIR CUSTOMERS TO ANY CHANGES TO THEIR ORDERS.
What are the operating hours of KFC at 2670 Alta Vista Drive, Ottawa?
KFC at 2670 Alta Vista Drive is open daily from 10:30 AM. Hours extend until midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
Where is the KFC located in Ottawa?
KFC is located at 2670 Alta Vista Drive, Ottawa, ON, postal code K1V 7T4, Canada.
What types of cuisine does KFC at this location offer?
This KFC is a fast food restaurant specializing in chicken dishes and offers halal meal options.
How can I contact the KFC at Alta Vista Drive?
You can reach KFC by phone at +1 613-733-1222.
Does the KFC provide meal delivery services?
Yes, KFC at this location offers meal delivery services.
Are there any convenience stores nearby KFC at 2670 Alta Vista Drive?
Yes, Mac's convenience store is located nearby KFC, providing an additional option for quick shopping needs.
Which nearby restaurants can I visit before or after dining at KFC?
Nearby restaurants include Subway (sandwich shop), Mango's Cafe (Middle Eastern cuisine), Sala Thai Cuisine (Thai and Asian food), Gabriel Pizza, and Mediterranean Bakery & Pizza.
What nearby services are available for someone visiting KFC at Alta Vista Drive?
Nearby services include Family Dental Practice for dental care, Promed Pharmacy for medical needs, and The UPS Store for shipping and courier services.
Are there parking facilities near KFC on Alta Vista Drive?
Yes, Impark provides parking services near KFC, making it convenient for customers arriving by car.
Is there any halal catering service near KFC at 2670 Alta Vista Drive?
Yes, Creative Kosher Catering is located nearby and offers professional catering services that might interest halal customers.