Customers frequently reported rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Many reviews indicated poor food quality, including undercooked items and excessive saltiness.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, causing frustration among customers.
Cleanliness and Hygiene
Several customers expressed concerns about hygiene practices, including staff handling food without gloves.
Wait Times
Long wait times for orders were a common issue, with some customers waiting over 30 minutes for their meals.
VM
Vatsalkumar Makwana
Dec 19, 2025
5.0
I was impressed with the service I got, especially I was assisted very nicely by one asian girl wearing glasses. It would be nice to visit again.
SC
saurav choudhary
Dec 2, 2025
1.0
That manager lady is very disrespectful, talks loudly and angrily. She has no sense to talk to customers. Very unpleasant experience.
NF
Nidal F
Nov 30, 2025
1.0
The lady at the front desk was very disrespectful and extremely unkind, and I believe she is not suitable for this place. I deeply regret visiting this branch. Because of her, I started to dislike KFC. She embarrassed me in front of my children, and her behavior was completely inappropriate.
NH
Nabil H
Nov 30, 2025
1.0
I ordered and paid for white meat. They came back and said we don't have white meat. Upsetting
AN
Antoine Nguyen
Nov 26, 2025
1.0
While I feel for the employees here. They are trying. This is the worst location
Placed a KFC.ca order. at lunchtime, arrived, kitchen was closed for undisclosed reasons. I was charged for the order and am now waiting for them to reverse charges
I was told that I would receive a cancellation email. This was not done. Instead I was charged for a meal I did not have
What are the operating hours of the KFC at 50 Rideau Street, Ottawa?
The KFC at 50 Rideau Street is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Where is the KFC located within Ottawa?
KFC is located inside the mall at 50 Rideau Street, FC014, Ottawa, ON, postal code K1N 9J7.
What types of food does KFC in Ottawa offer?
KFC offers fast food specializing in chicken, including halal options and meal delivery services.
How can I contact the KFC at Rideau Street?
You can contact KFC at Rideau Street by calling +1 613-563-0433.
Does this KFC have a website for ordering or more information?
Yes, visit http://kfc.ca for more information or to place an order.
Are there other dining options near KFC at 50 Rideau Street?
Yes, nearby dining options include New York Fries, Jimmy the Greek, Poulet Rouge, Amaya Express, Thai Express Restaurant Ottawa, Bourbon St. Grill, Umi sushi restaurant, Michel's Baguette, Shanghai 360, Booster Juice, and Thai Express.
What shopping centers are close to the KFC at Rideau Street?
The Rideau Centre shopping center is nearby, along with stores such as Nordstrom, BOSS Menswear Store, Michael Hill jewelry store, and Rudsak clothing store.
Is there public transportation near the KFC at 50 Rideau Street?
Yes, Mackenzie King station, a bus and train station, is nearby and can help you reach KFC conveniently.
Are there any beauty or personal care services close to KFC at Rideau Street?
Yes, Fernandino beauty salon and Bath & Body Works Canada cosmetic and beauty supplies are nearby.
Can I find laundry or community services near this KFC location?
Yes, Browns Cleaners offers laundry services nearby, and Carfac is a local community services nonprofit organization close to the KFC location.