Business Details
50 Rideau Street, FC014 (inside mall), Ottawa, ON
K1N 9J7, Canada
Certified by KFC • Feb 22, 2026
(613) 563-0433
Certified by KFC • Feb 22, 2026
http://kfc.ca
Certified by KFC • Feb 22, 2026
About
Certified by KFC • Feb 22, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Feb 22, 2026
Hours
Certified by KFC • Feb 22, 2026
Reviews
2.9
317 reviews
5 stars
84
4 stars
45
3 stars
55
2 stars
29
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Many customers expressed dissatisfaction with the food, citing issues like undercooked items, excessive salt, and poor taste.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to frustration among customers.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness and hygiene practices, particularly regarding food handling.
Wait Times
Customers frequently mentioned long wait times for orders, indicating inefficiencies in service during busy periods.
- AMamer max2 days ago1.0Dear Branch Management, I would like to submit a complaint regarding the cashier who was working today at 7:00 PM. Unfortunately, her attitude was inappropriate and lacked professionalism and respect. I expected a better level of service, especially since good customer service is essential for any respectable business. I kindly ask you to look into this matter and take the necessary action to ensure that such an incident does not happen again. If this level of service continues, I regret to say that this will be my last visit to this branch.
- HHHussain5 days ago5.0Came with family and was not disappointed. I read some of the reviews before coming and sad to say they seem pretty inaccurate to what my family and myself have experienced. The staff were extremely busy, but very polite and professional, the service was quick and the food was hot and delicious. Would recommend and will definitely come back again.
- ATAbin tonyFeb 17, 20261.0Extremely disappointed with my recent visit. The chicken I received was so incredibly salty that it was impossible to eat. When I brought this to the staff’s attention, I was met with zero empathy. Not only did they refuse a refund, but their attitude was basically 'just eat it and deal with it.' Terrible food quality and even worse customer service. I won’t be coming back to this location
- CCCCFeb 7, 20261.0Very disappointing. The fried chicken was clearly refried multiple times. The coating was old and tough. The place was busy, so I don’t understand why they would serve food in this condition.
- VTValentina TakFeb 5, 20261.0The employees here are rude when i ask for napkins the girl at the cashier counter told me to tell in advance because she needs to get inside for the napkins and she don’t want to go inside. Like what kind of behaviour is this like we can’t even ask for napkins if we are coming to eat at a place. Moreover, there are a lot of homeless people moving around the unit asking for food .
Frequently Asked Questions About KFC
What are the operating hours of the KFC at 50 Rideau Street, Ottawa?
The KFC at 50 Rideau Street is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Where is the KFC located within Ottawa?
KFC is located inside the mall at 50 Rideau Street, FC014, Ottawa, ON, postal code K1N 9J7.
What types of food does KFC in Ottawa offer?
KFC offers fast food specializing in chicken, including halal options and meal delivery services.
How can I contact the KFC at Rideau Street?
You can contact KFC at Rideau Street by calling +1 613-563-0433.
Does this KFC have a website for ordering or more information?
Yes, visit http://kfc.ca for more information or to place an order.
Are there other dining options near KFC at 50 Rideau Street?
Yes, nearby dining options include New York Fries, Jimmy the Greek, Poulet Rouge, Amaya Express, Thai Express Restaurant Ottawa, Bourbon St. Grill, Umi sushi restaurant, Michel's Baguette, Shanghai 360, Booster Juice, and Thai Express.
What shopping centers are close to the KFC at Rideau Street?
The Rideau Centre shopping center is nearby, along with stores such as Nordstrom, BOSS Menswear Store, Michael Hill jewelry store, and Rudsak clothing store.
Is there public transportation near the KFC at 50 Rideau Street?
Yes, Mackenzie King station, a bus and train station, is nearby and can help you reach KFC conveniently.
Are there any beauty or personal care services close to KFC at Rideau Street?
Yes, Fernandino beauty salon and Bath & Body Works Canada cosmetic and beauty supplies are nearby.
Can I find laundry or community services near this KFC location?
Yes, Browns Cleaners offers laundry services nearby, and Carfac is a local community services nonprofit organization close to the KFC location.
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Certified February 22, 2026Yext Knowledge Graph
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