Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including undercooked items, excessive greasiness, and unappetizing flavors.
Cleanliness
Several reviews mentioned unsanitary conditions, including staff handling food without gloves and overall hygiene concerns.
Wait Times
Customers frequently complained about long wait times for orders, with some experiencing delays of over 30 minutes.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed the food.
P2
poker 222
Nov 7, 2025
1.0
Make sure they put everything in the bag before leaving. I tipped them 5 dollars for nothing — they forgot my macaroni. 👎👎👎 Trash service.
AA
aidanthedestroyer
Oct 29, 2025
3.0
The line is really long here and the food isn't too good
IT
Inderjeet Taneja
Oct 25, 2025
1.0
Asked for a water bottle, 1.50 on menu, was asked 3.99 to pay and told if you don't buy something along this is what you pay.
What a stupid way... isn't it?
I bought popcorn chicken few minutes back on a separate order and needed water few minutes later. Irrespective of that, why wouldn't you sell something on menu at the price displayed??
SH
Sara Hammoud
Sep 29, 2025
1.0
Eewwwwwww they touch food with their bare hands no gloves no nothing!!! She was sweeping the floor taking cash and then grabbing the napkins and food with her handd! Staff preparing the food had no gloves and she stuffed the popcorn with her hand then she used her phone
What are the operating hours of the KFC at 50 Rideau Street, Ottawa?
The KFC at 50 Rideau Street is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
Where is the KFC located within Ottawa?
KFC is located inside the mall at 50 Rideau Street, FC014, Ottawa, ON, postal code K1N 9J7.
What types of food does KFC in Ottawa offer?
KFC offers fast food specializing in chicken, including halal options and meal delivery services.
How can I contact the KFC at Rideau Street?
You can contact KFC at Rideau Street by calling +1 613-563-0433.
Does this KFC have a website for ordering or more information?
Yes, visit http://kfc.ca for more information or to place an order.
Are there other dining options near KFC at 50 Rideau Street?
Yes, nearby dining options include New York Fries, Jimmy the Greek, Poulet Rouge, Amaya Express, Thai Express Restaurant Ottawa, Bourbon St. Grill, Umi sushi restaurant, Michel's Baguette, Shanghai 360, Booster Juice, and Thai Express.
What shopping centers are close to the KFC at Rideau Street?
The Rideau Centre shopping center is nearby, along with stores such as Nordstrom, BOSS Menswear Store, Michael Hill jewelry store, and Rudsak clothing store.
Is there public transportation near the KFC at 50 Rideau Street?
Yes, Mackenzie King station, a bus and train station, is nearby and can help you reach KFC conveniently.
Are there any beauty or personal care services close to KFC at Rideau Street?
Yes, Fernandino beauty salon and Bath & Body Works Canada cosmetic and beauty supplies are nearby.
Can I find laundry or community services near this KFC location?
Yes, Browns Cleaners offers laundry services nearby, and Carfac is a local community services nonprofit organization close to the KFC location.