Numerous customers reported frequent issues with incorrect orders and missing items.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, overcooked, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Performance
While some staff members received praise for their friendliness, many others were criticized for being unhelpful or rude.
JG
Jasvinder Ghanghas
2 days ago
1.0
Very bad behavior with Skip driver. Staff was rude and disrespectful. No cooperation at all and long waiting time without any explanation. Drivers are also working professionals and deserve respect. This location needs better staff training.
RR
Ramandip
2 days ago
5.0
Great experience at this KFC! The chicken was fresh, hot, and crispy. Staff was friendly and service was quick even when it was busy. The place was clean and well managed. Definitely one of the better KFC locations. Will come again!
SS
Sahil Sidhu
2 days ago
5.0
Great experience at this KFC! The chicken was fresh, hot, and crispy. Staff was friendly and service was quick even when it was busy. The place was clean and well managed. Definitely one of the better KFC locations. Will come again!
SS
sahil harshdeep singh
2 days ago
5.0
Great experience at this KFC! The chicken was fresh, hot, and crispy. Staff was friendly and service was quick even when it was busy. The place was clean and well managed. Definitely one of the better KFC locations. Will come again!
TC
Trevor and Eva Cave
Jan 3, 2026
1.0
I cannot recommend this location. They often get orders incorrect mostly as they keep run̈inh out of basic ingredients. Once orderes a chicken sandwich with cheese at kìosk-no cheese. Last order was 2 twisters with extra tomatoes but they had no tomatoes even though these are basic toppings. Instead they substituted pickles, to which I am allergic.
The KFC is located at 1375 Trim Road, Ottawa, ON, K4A 3P7, Canada.
What are the operating hours of this KFC in Ottawa?
This KFC is open daily from 10:30 AM to 1:00 AM.
How can I contact this KFC location by phone?
You can call this KFC at +1 613-714-4485 for inquiries or orders.
What type of restaurant is this KFC?
This KFC is a fast food restaurant specializing in chicken, offering meal delivery and Halal options.
What is the website for this KFC where I can find more information or order online?
You can visit the KFC website at http://kfc.ca to learn more or place an order.
Which nearby coffee shops can I visit before or after dining at KFC?
Nearby coffee shops include Starbucks Canada and Tim Hortons, great for grabbing a coffee or smoothie around your visit to KFC.
Are there any fitness centers close to this KFC where I can work out?
Yes, nearby fitness options include Physics Crossfit, No Limits Fitness, Roxfit, Elite Martial Arts & Fitness, and Starr Gymnastics, all within close proximity to KFC.
What parks or kid-friendly places are near this KFC for family visits?
Nearby parks and kid-friendly spots include Royal Ridge Park and Kids Kingdom Orleans, suitable for family outings before or after your meal at KFC.
Is this KFC located near any medical or dental services in Ottawa?
Yes, nearby medical and dental services include 7Dental Trim, Dr Sam W.S. Lee, and Jazz Laser Hair Clinic & Medical Spa.
Are there convenient spots to buy gas or snacks near this KFC?
Nearby convenience stores and gas stations include Mr Gas 087, Esso gas station, and Waypoint Convenience, perfect for a quick stop around your visit to KFC.