Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 525 Industrial Blvd. in Ottawa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
2,396 reviews
5 stars
1,565
4 stars
523
3 stars
146
2 stars
63
1 star
99
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for their taste and freshness, with many considering them among the best in the area.
Service
The staff received numerous compliments for being friendly, efficient, and creating a positive atmosphere, although there were a few negative experiences reported.
Cleanliness
The restaurant was noted for its cleanliness, with several reviews highlighting the well-maintained dining area and restrooms.
Pricing
Many customers felt the prices were high compared to other fast food options, though some believed the quality justified the cost.
Inconsistency
There were reports of inconsistent food quality, with some customers experiencing undercooked burgers or unsatisfactory meals.
- MBMorgan BourgeoisJan 3, 20261.0Ordered burgers through uber eats, food arrived and the burgers were raw
- KSK StilesDec 24, 20255.0Been to this one twice now and the other's many the food I good at all locations
- TTTDec 16, 20254.0Typical fast food. When you place your order they promt you for a tip. You stand around waiting for it to be cooked, take it to a table to eat it and dispose of the wrappings on your way out. There's no service warranting a tip. Somethings wrong with that.
- YMYoann MoinetDec 15, 20255.0Such a great place. Burgers are killers, fries are amazing, and service is really good, fast and welcoming. I'm going all the time and it never disappoints. Highly recommend if you're into good burgers made with good products.
- NMNatty MahfouzDec 3, 20255.0My family has been ordering here for years and is our #1 place we order from when hungry, I love the burgers and poutine from here, and the poutine always has me addicted!! Like they don’t mess around when it comes to the good quality food I get the poutine with onions and it’s definitely cooked well, never had a problem with this place ever, the fries come in very good portions as well if you order the French fries from here so it has me hooked and they taste BOMB!! The burgers are sooo delicious and I always get this with my dad lol 🤣 every time we order it comes on time and one time me and my dad went in person and people were very nice there and our food came quick!! And the place inside is clean! Good job five guys you have me and my family’s love!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 525 Industrial Blvd. in Ottawa accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys Ottawa for dine-in and delivery?
Five Guys Ottawa is open from 11:00 AM to 10:00 PM for dine-in and offers delivery from 11:00 AM to 9:30 PM every day.
Does Five Guys Ottawa offer delivery and takeout options?
Yes, Five Guys offers in-store pickup and delivery services at the Ottawa location.
Can I customize my burger or milkshake at Five Guys Ottawa?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
Are there gluten-free options available at Five Guys Ottawa?
Yes, several sandwiches are available without a bun using wraps or bowls, but buns, hot dogs, and some condiments contain gluten. Cross-contamination can occur.
What is the best way to reheat leftover fries from Five Guys?
Reheat fries in a 350-degree oven or Air Fryer for 10-15 minutes to enjoy them crispy again.
What nearby dining options can I explore around Five Guys at 525 Industrial Blvd.?
Nearby dining includes Thai Express Restaurant Ottawa, Mucho Burrito, and Starbucks, offering Asian fusion, Mexican, and coffee shop options respectively to complement your visit.
Are there any nearby stores near Five Guys in the Trainyards area where I can shop?
Yes, nearby stores include Bouclair for furniture and linens, Structube for furniture, and Northern Reflections for women's designer clothing, perfect for shopping before or after your meal.
What nearby services are available around Five Guys Ottawa at the Trainyards?
Nearby services include Train Yards Dental Centre for dental care, Chatters Hair Salon for beauty needs, and Supplement King Ottawa Trainyards for vitamins and supplements.
Does Five Guys Ottawa have wheelchair accessibility and amenities?
Yes, the location has wheelchair accessible entrance, seating, restrooms, and parking to accommodate all guests.