Brand Certified
Five Guys
4.4(2412 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
525 Industrial Blvd., Ottawa, ON
K1G 3S2, Canada
Certified by Five Guys • Feb 22, 2026
(613) 562-8119
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.ca/525-industrial-blvd
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 525 Industrial Blvd. in Ottawa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
2,412 reviews
5 stars
1,576
4 stars
525
3 stars
146
2 stars
65
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, although there were some complaints about undercooked burgers and inconsistent portion sizes.
Service
The staff received high marks for being friendly, efficient, and creating a positive atmosphere, although there were isolated reports of poor customer service experiences.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.
Pricing
Several reviews mentioned that the prices are considered high for fast food, but many felt the quality justified the cost.
- CBC. Anonymous (Done with BOTS!!)4 days ago4.0A little pricey but great burger and fries! Large portions too.
- RDRich DollazFeb 19, 20265.0This location is one of my fav 5 guys spots in town ... still a great burger and fries ... but you pay more for it now.
- SSShrimpguyFeb 18, 20265.0Definitely in a category of its own! amazing fries, incredible burger, the food was absolutely delicious. We live in Gatineau and its well worth the drive great food! great staff! great place!
- JRJeanine ReeseFeb 16, 20264.0I ate here last night with my dining companion, and I must admit that the prices are getting out of hand. Two burgers, two drinks and one fries to share came to over $48 !! The burgers were good, I like that they take custom requests for the toppings. And the fries were good and they gave basically a whole bag full, which is nice. I hadn't eaten here in awhile, and though I enjoyed it, I will not be back soon because if the price.
- LCLindsay Cooper-KellyFeb 13, 20265.0they mixed up my order, I didn’t notice until I got home, too late to go back. it’s hard to justify spending so much money when this happens :( edit: changed because I did message their contact us, the person who reached out was so nice and they helped fix it! top tier customer service which is rare these days. would highly recommend
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
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