Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 324 West Hunt Club Rd. in Ottawa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
2,038 reviews
5 stars
1,241
4 stars
522
3 stars
138
2 stars
46
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, with many highlighting the freshness and taste, although some reported issues with soggy buns and tasteless meat.
Service Experience
While many reviews noted friendly and helpful staff, there were several complaints about poor service, especially during busy times and with delivery orders.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others reported messy conditions.
Pricing
Many customers found the prices to be on the higher side, with some feeling that the quality did not justify the cost.
Delivery Issues
Several customers experienced problems with delivery orders, including missing items and receiving stale food.
- SGshawn gomesNov 17, 20254.0Hi there, I wanted to share some feedback about my recent visit. The portion sizes for the price were a bit concerning. When I go to McDonald’s, I understand it’s fast food and the portions match the price. But when I first came to Five Guys, the experience felt different — the bag was filled with fries, and the burger on the side really made it feel worth it. This time didn’t feel the same, and I just wanted to let you know. Thanks for taking the time to hear my feedback.
- JBJ BOct 30, 20255.0I was in town for a meeting at a nearby shared working space and was happy to notice a Five Guys in the neighborhood. It had been a few years since I'd had it and was looking forward to what I remembered to be a very delicious burger. A little before noon on a weekday the location wasn't super busy but by the time we left at 12:30 it was pretty packed. The staff were friendly! Burger was SOOOO good. Agreed with some of the comments that its a bit pricey however the standard cheeseburger does come with two burger patties so it kinda evens out. But yes, burger was amazing. Fries were good too although I had to get refill of my drink they were rather salty. All in all great experience. Hoping a Five Guys opens in my city before long, could eat a couple of those a week!
- NONasser Abu OdehOct 19, 20255.0Great service and great food!
- TMTroy McLeanSep 28, 20254.0One of the few locations I've been to where the staff usually seem to be having a good time and don't seem to hate their job. Eather great working environment or great actors. On the pricy side for a burger though.
- HAHomira AnsariSep 27, 20252.0First of all, we were dining in and there were no trays to put our food in. Also, tables were not clean at all. The meat was tasteless and overall didn't have a good experience at this location in Kanata.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 324 West Hunt Club Rd. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys at 324 West Hunt Club Rd.?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, Five Guys offers delivery and in-store pickup services.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What types of meals does Five Guys serve?
Five Guys serves lunch and dinner meals.
Is Five Guys wheelchair accessible at 324 West Hunt Club Rd.?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Five Guys at this location accept mobile NFC payments and debit cards?
Yes, they accept debit card and mobile NFC payments, and do not require cash only.
Are there nearby places to grab a smoothie if I visit Five Guys at 324 West Hunt Club Rd.?
Yes, Booster Juice is a nearby smoothie and juice bar where you can grab a refreshing drink before or after your meal at Five Guys.
What other dining options are near Five Guys at 324 West Hunt Club Rd.?
Nearby dining options include Thai Express for Asian cuisine, KFC for chicken, and Panera Bread for bakery and cafe items, providing a variety of choices around Five Guys.
Are there any beauty and wellness spots near Five Guys at 324 West Hunt Club Rd.?
Yes, BN Nail and Foot Spa is close by if you want to enjoy some beauty and relaxation services before or after dining at Five Guys.