Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 324 West Hunt Club Rd. in Ottawa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers praised the burgers and fries for being delicious and made with high-quality ingredients, although some noted inconsistencies in taste and portion sizes.
Service
Overall, the staff were described as friendly and efficient, but there were several complaints about poor service and order accuracy, particularly with delivery.
Pricing
Customers frequently mentioned that the prices are on the higher side, with some feeling that the portion sizes do not justify the cost.
Cleanliness
While some locations were noted for being clean and well-maintained, others received criticism for unsanitary conditions and messy dining areas.
DS
dana sturgeon
Feb 18, 2026
2.0
Fries were cold, burger was tasty and fresh.
AM
Amanda McMartin
Feb 15, 2026
5.0
Clean, good food, definitely not McDonald's! Paties where juicy and homemade! Definitely will be going back.
Great friendly staff.
IV
Ian V
Feb 10, 2026
5.0
Had a great experience. Friendly staff, quick service, fresh food. It had been a few years since my last visit and it was a great experience again!
MS
Mike Saper
Jan 28, 2026
5.0
Burgers are massive ! Could barely eat a Regular burger so getting the single patty Junior Burger the next time ! Fresh ingredients in a unique environment!
ND
Nathalie Desjardins
Jan 16, 2026
3.0
Good food but the musing is way to loud can't even tell em your order without having to repeat.i even mentioned to person taking my order and just smile lol
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 324 West Hunt Club Rd. accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours of Five Guys at 324 West Hunt Club Rd.?
Five Guys is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, Five Guys offers delivery and in-store pickup services.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What types of meals does Five Guys serve?
Five Guys serves lunch and dinner meals.
Is Five Guys wheelchair accessible at 324 West Hunt Club Rd.?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Five Guys at this location accept mobile NFC payments and debit cards?
Yes, they accept debit card and mobile NFC payments, and do not require cash only.
Are there nearby places to grab a smoothie if I visit Five Guys at 324 West Hunt Club Rd.?
Yes, Booster Juice is a nearby smoothie and juice bar where you can grab a refreshing drink before or after your meal at Five Guys.
What other dining options are near Five Guys at 324 West Hunt Club Rd.?
Nearby dining options include Thai Express for Asian cuisine, KFC for chicken, and Panera Bread for bakery and cafe items, providing a variety of choices around Five Guys.
Are there any beauty and wellness spots near Five Guys at 324 West Hunt Club Rd.?
Yes, BN Nail and Foot Spa is close by if you want to enjoy some beauty and relaxation services before or after dining at Five Guys.
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