About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
972 reviews
5 stars
435
4 stars
209
3 stars
139
2 stars
58
1 star
131
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and a general lack of cleanliness in the restaurant.
Service Quality
Customer experiences with service were mixed; some praised the friendly and accommodating staff, while others reported rude behavior and slow service.
Food Quality
Several customers expressed disappointment with the quality of food, including issues with incorrect orders, stale items, and poor ice cream consistency.
Atmosphere
The location was described as old and in need of updates, with some customers noting a chaotic environment and unpleasant odors.
Customer Experience
While some customers had positive experiences, many reported issues with order accuracy and overall satisfaction, leading to a lack of repeat visits.
- SKSarah knightOct 28, 20251.0Ordered 4 burgers for me and my family from this location on uber eats because they were doing a buy one get one on burgers. We were about to dig in when we noticed that the burger buns had mold on them!! Absolutely disgusting. We called to inform them and the person on the phone just started making excuses, “we get our buns fresh daily”…okay? Our burger buns were still moldy, so gross! Uber refunded the food but we definitely won’t be eating here in the future. 0 quality control.
- EDElla DanielsOct 9, 20255.0this location is excellent the workers are so great
- AAAmeliaOct 5, 20252.0Ordered an Oreo blizzard cake for $51 using DoorDash and got a completely different cake that’s worth $38. Extremely disappointing considering the fact that it was for a birthday and we waited over 40 minutes for it to arrive, luckily I was able to get a complete refund but we had absolutely no time to order a new one.
- DLDaisy LaHerSep 28, 20254.0What can I say? We are always pleased with whatever we order at this location from hot fudge sundaes to the blue raspberry misty freeze!!
- SASarah AlShubailiSep 22, 20253.0Slow service, weird and old location
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill on weekends?
The restaurant is open from 11:00 AM to midnight on both Saturdays and Sundays.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, outdoor seating is available at this location.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their official website.
Does Dairy Queen Grill & Chill have restroom facilities on site?
Yes, restroom facilities are available for customers.
Are there any nearby restaurants where I can try different cuisines after visiting Dairy Queen Grill & Chill?
Nearby, you can visit Thai Kitchen for Thai cuisine, Strand Shawarma & Cafe for Middle Eastern food, and Milano Pizza for Italian-style pizza.
What local fitness options are close to Dairy Queen Grill & Chill?
Douvris Martial Arts, a martial arts and fitness gym, is located nearby for those interested in sports and fitness activities.
What nearby places can help with vehicle maintenance when visiting Dairy Queen Grill & Chill?
Jiffy Lube Ottawa offers oil change services, and another Jiffy Lube location provides tire shop services close to Dairy Queen Grill & Chill.
Are there any parks or recreational spots near Dairy Queen Grill & Chill for a relaxing visit?
Linda Thom Park is nearby, providing a public plaza and park space where customers can relax before or after their meal.