Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.8
991 reviews
5 stars
444
4 stars
214
3 stars
143
2 stars
58
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised friendly staff while others reported rudeness and slow service.
Cleanliness
Numerous complaints about the cleanliness of the location, with reports of dirty tables, floors, and overall disrepair.
Food Quality
Inconsistent food quality noted, with several customers experiencing issues such as stale buns, missing toppings, and improperly prepared items.
Customer Experience
Some customers had positive experiences with staff accommodating special requests, while others felt ignored or disrespected.
Atmosphere
The atmosphere was often described as chaotic and noisy, detracting from the dining experience.
ER
Elizabeth Rheault
3 days ago
4.0
The place is a bit dirty but it was alright!
SP
Sarah P
Feb 14, 2026
5.0
I always stop by Dairy Queen whenever I’m craving something sweet, and it never disappoints.
The staff are consistently friendly and welcoming, which always makes the visit feel pleasant and easy. I also really appreciate how clean and well maintained the washrooms are !! it shows great care for customers.
PK
Peter Kouzovnikov
Feb 14, 2026
5.0
I called to order a cake. Excellent, thoughtful service. Will return!
SC
sarah c
Feb 8, 2026
5.0
The staff at this DQ are the best! Came in for some blizzards and then we realized our car wasn’t starting as the employees were closing up. They stayed and helped up restart the car in the freezing cold. Couldn’t have made it home without them, thank you!!!
ET
Ella Trumpour
Jan 31, 2026
3.0
Unfortunately the ms freeze was done very poorly. it was water down. the cheese pull on the poutine is crazy. amazing. great job on the mini but ms freeze needs work!
What are the opening hours of Dairy Queen Grill & Chill on weekends?
The restaurant is open from 11:00 AM to midnight on both Saturdays and Sundays.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, outdoor seating is available at this location.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their official website.
Does Dairy Queen Grill & Chill have restroom facilities on site?
Yes, restroom facilities are available for customers.
Are there any nearby restaurants where I can try different cuisines after visiting Dairy Queen Grill & Chill?
Nearby, you can visit Thai Kitchen for Thai cuisine, Strand Shawarma & Cafe for Middle Eastern food, and Milano Pizza for Italian-style pizza.
What local fitness options are close to Dairy Queen Grill & Chill?
Douvris Martial Arts, a martial arts and fitness gym, is located nearby for those interested in sports and fitness activities.
What nearby places can help with vehicle maintenance when visiting Dairy Queen Grill & Chill?
Jiffy Lube Ottawa offers oil change services, and another Jiffy Lube location provides tire shop services close to Dairy Queen Grill & Chill.
Are there any parks or recreational spots near Dairy Queen Grill & Chill for a relaxing visit?
Linda Thom Park is nearby, providing a public plaza and park space where customers can relax before or after their meal.
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Certified February 22, 2026Yext Knowledge Graph
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