Chipotle Mexican Grill

2.8
41 reviews

About

Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
825 Exhibition Way, Ottawa, ON
K1S 5J3, Canada

Hours

Reviews

2.8
41 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
5
1 star
18
  • NT
    Natalia Tobon
    3 days ago
    1.0
    I ordered a steak burrito and counted maybe seven tiny pieces of steak—the rest was basically a rice burrito. I usually love Chipotle, but I’ll definitely be skipping this location. I’d much rather go to the Rideau location, where they actually understand what “steak burrito” means and the portions are worth it.
  • SB
    Sara Bushey
    Jan 4, 2026
    2.0
    My son's make your own taco had only one already made taco that was all stuck to the foil. My husband's burrito bowl ordered with barbacoa was half empty with not an ounce of meat. Mine seemed to be okay but instead of fresh salsa and corn salsa, it was simply tomatoes and corn. VERY disappointed and we likely won't be back sadly.
  • RR
    R R
    Dec 30, 2025
    2.0
    The service was terrible, first guy left at the start of the order. Second guy picked it up and then went onto somebody else and then a third person picked up finishing our order which was a salad and two tacos, chips and queso by the time everybody was finished assembling and moving around the food was cold and they forgot the chips but charged me for the queso then they forgot to give me the queso and gave it to me during my meal. There was only 20 seats at the Lansdowne location. The music was so loud the staff could not hear people giving their orders and vice versa, terrible first experience will not go back again
  • CH
    Celine H
    Dec 16, 2025
    1.0
    Very inconsistent portions. The guys at the front were pouring absolutely nothing in the bowls and salads! We are all still hungry. Meanwhile the lady pouring for uber eats is doing it normal! What is going on. Please get that fixed.
  • SM
    Sam M
    Dec 15, 2025
    1.0
    Worst Chipotle experience I’ve ever had. Food was ice cold and completely subpar in taste/quality compared to the Rideau location. Employee was very messy when making the bowl, lots of cross contamination with food flying everywhere its not appetizing to see someone handling food that way. Corporate needs to help this location get up to standard.