Business Details
About
Mexican RestaurantChipotle Mexican Grill
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
2,167 reviews
5 stars
1,166
4 stars
484
3 stars
195
2 stars
108
1 star
214
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food for being delicious and flavorful, there were numerous complaints about inconsistent portion sizes and issues with food preparation, including reports of unsanitary conditions.
Service Issues
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions, mistakes in orders, and a lack of attentiveness.
Value for Money
Several reviews highlighted concerns about high prices relative to portion sizes, with many customers feeling that they did not receive adequate value for their money.
Cleanliness and Atmosphere
The cleanliness of the restaurant was frequently criticized, with reports of dirty counters and unsanitary food handling, contributing to a negative dining atmosphere.
- MMMehdaviaJan 5, 20261.0I would like to bring to your attention an interaction I had with the female supervisor on duty tonight at approximately 9:13 PM. As a courier, I felt that her communication and professional conduct did not reflect the standard of respect and customer service excellence expected in this restaurant. My intention is not to cause trouble for anyone, but rather to share my experience as constructive feedback to help improve future service and cooperation between your team and delivery partners
- AGAmartya GhosalJan 5, 20264.0First time for us at a Chipotle location. We ordered pork tacos for me, a chicken bowl for my wife, and nachos with guacamole. Everything was fresh, tasty, and filling. I especially loved the meat. The nachos were very fresh, and paired with the creamy guacamole, they were absolutely delicious. Considering the portion sizes, this place is worth the money. Overall, a positive experience! By the way, it was a weekend lunchtime, and the place was crowded, as anyone would expect.
- CRCharlie RichardsDec 31, 20255.0Great spot for lunch at Rideau. Food is always amazing and even when the line is long the wait isn’t bad because of how efficient the workers are. Highly recommend
- WKWaruna KulawanshaDec 27, 20255.0Great food, generous portions. Excellent service. .
- CMChristopher MarkusDec 21, 20255.0I usually come with friends but today I went alone. Usually I get stressed about ordering because there always putting things I didn’t even ask for like sour cream. I understand its automatic but I don’t want that. Today there was this worker, she had brown hair and she invited the guests so well. You could see she was experienced because she was alone and busy yet she took time to give proper portioning and she was really enthousiaste with the members around her and she wasn’t putting it all sloppy and juicy. She spreaded the things around and she let me finish my sentences. I think her name was Sonyah but Chipotle should learn and hire more people that aren’t just coming for the money but more to give the guests a proper experience and not all sloppy. Do better. I will definitely be coming back and I hope the workers learn how to smile and be nice with the guests and not be all disgusting.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 201C-50 Rideau Rue, Ottawa, ON, K1N 9J7, Canada.
What are the opening hours of Chipotle Mexican Grill at Rideau Centre?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
How can I place an online order at Chipotle Mexican Grill Rideau Centre?
You can order online by visiting https://www.chipotle.ca/#menu.
Is Chipotle Mexican Grill Rideau Centre welcoming to the LGBTQ community?
Yes, the location welcomes the LGBTQ community.
What types of cuisine does Chipotle Mexican Grill Rideau Centre serve?
Chipotle Mexican Grill serves Mexican cuisine, specializing in fast food.
What is a convenient nearby place to get sunglasses or eyewear when visiting Chipotle Mexican Grill?
BonLook - Ottawa and Laurier Optical are nearby eyewear stores located close to Chipotle Mexican Grill at Rideau Centre.
Where can I find a pharmacy near Chipotle Mexican Grill Rideau Centre?
Shoppers Drug Mart and Beauty Boutique by Shoppers Drug Mart are nearby pharmacies and retail locations near Chipotle Mexican Grill at Rideau Centre.
Are there any places to get a coffee near Chipotle Mexican Grill at Rideau Centre?
Yes, Starbucks is a coffee shop located close to Chipotle Mexican Grill within Rideau Centre.
What telecommunications stores are near Chipotle Mexican Grill in Rideau Centre?
Nearby telecommunications and mobile phone stores include Telus, chatr Mobile, Virgin Mobile Canada, and Freedom Mobile.