At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
Many customers reported issues with undercooked rice, small portion sizes, and overall dissatisfaction with the food quality.
Service Issues
Customers frequently mentioned poor service, including unresponsive staff and incorrect orders.
Positive Staff Feedback
Despite the issues, several reviews highlighted friendly and helpful staff, with specific employees receiving praise for their service.
Value for Money
Numerous customers felt that the prices did not match the portion sizes or quality of food received.
MP
Matt Perry
1 day ago
1.0
Mucho chicken burrito with extra chicken had no chicken
MR
Michael Ruhl
Jan 3, 2026
2.0
Yeah food tastes good but hey guys: if you're offering 2 for 1 on uber - dont leave half the bowl empty... Wont be ordering again!
YA
yasmin az
Dec 26, 2025
1.0
I recently ordered a couple of items from this location for delivery (uber eats). The food itself was okay, as it usually is, but unfortunately the service quality was very poor this time.
I received a sauce instead of the side guacamole I ordered, and one of the tacos was wrapped so loosely that when I took it out of the delivery bag, it completely fell apart. Lettuce and cheese ended up all over the floor, which was very disappointing.
I understand that it’s Christmas and businesses can be very busy during this time, but that shouldn’t be a reason for the quality of service to drop. I hope this feedback is taken seriously and improvements are made.
DM
Donia Mansour
Dec 20, 2025
1.0
Answer the phone… food is horrible and not chewable. The rice is hard, cold and lacks everything the bowl needs. This is my go to place and it was my first time trying this location and honestly left me disgusted and disappointed. ANSWER THE PHONE
EM
Elsa Matiation
Dec 10, 2025
1.0
I bought a regular and mucho burrito this evening and was very disappointed. One worker was sleeping with her head on the table and the other was talking to a friend through her airpods while taking my order. The large burrito wasn't wrapped fully when I took it out of the bag and both burritos were mainly rice. Also they only gave a tsp of beans per burrito. Not worth it for $35. I've been to other mucho locations in Ottawa and the service and quality was mucho better.
Frequently Asked Questions About Mucho Burrito Fresh Mexican Grill
What type of cuisine does Mucho Burrito Fresh Mexican Grill specialize in?
Mucho Burrito Fresh Mexican Grill specializes in Modern Mexicana, transforming traditional Mexican cuisine with passion and love in every dish.
Where is Mucho Burrito Fresh Mexican Grill located?
It is located at 275B Laurier Avenue East, Ottawa, ON, K1N 6P7, Canada.
What are the opening hours of Mucho Burrito Fresh Mexican Grill?
The restaurant is open daily from 11:00 AM until 2:00 AM.
Can I find vegan options at Mucho Burrito Fresh Mexican Grill?
Yes, Mucho Burrito Fresh Mexican Grill is categorized as a vegan restaurant among other cuisines it offers.
Does Mucho Burrito Fresh Mexican Grill offer food delivery services?
Yes, Mucho Burrito Fresh Mexican Grill provides food delivery services.
How can I contact Mucho Burrito Fresh Mexican Grill?
You can contact them by phone at +1 613-230-0005 or visit their website at http://muchoburrito.com.
Which nearby places can I visit before or after dining at Mucho Burrito?
You can visit Nelson Mandela Square, a landmark and historical building with a beautiful fountain, or enjoy a coffee at Starbucks Canada or Happy Goat Coffee Co., both close by.
Are there other dining options near Mucho Burrito Fresh Mexican Grill?
Yes, nearby dining options include Thai Express Restaurant Ottawa for Asian fusion cuisine, South St. Burger for burgers, and Sushiman for sushi and Asian dishes.
Is there a nearby gym or fitness center near Mucho Burrito?
Yes, Anytime Fitness, a gym and sports and fitness instruction venue, is close to Mucho Burrito for your workout needs.
How can nearby places like Wetzel’s Pretzels or Domino’s Pizza complement a visit to Mucho Burrito?
After enjoying the Mexican cuisine at Mucho Burrito, you can grab a pretzel from Wetzel’s Pretzels or order pizza from Domino’s Pizza nearby, offering a variety of quick snack options in the area.