At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
While many customers praised the freshness and taste of the burritos, there were several complaints about spoiled ingredients and inconsistent portion sizes.
Service Experience
Customer service received mixed reviews; some staff were noted for being friendly and helpful, while others were described as rude or inattentive.
Cleanliness Concerns
Several reviews highlighted serious cleanliness issues, including reports of roaches and poor hygiene practices among staff.
Atmosphere
The restaurant is generally described as spacious and family-friendly, but some customers noted a lack of ambiance and decor.
Management Recognition
The management team, particularly Kaushel and Jass, received commendations for their professionalism and efforts to maintain a clean and organized environment.
AG
Artur Goes
Nov 11, 2025
1.0
I received excellent service. I ordered a burrito on a plate, and when I went to eat it, I noticed a spoiled taste. Some of the ingredients I ordered smelled rotten.
OT
Old Lady Travels
Nov 1, 2025
5.0
We love coming here for burritos. They are always smiling and treat us well. I like lots of veggies and I ask for lots and get lots. Most places, it’s a fight. I also love their veggies. They don’t skimp on any ingredient. Would recommend.
AW
Annie W.
Oct 16, 2025
5.0
🌟 OUTSTANDING FOOD, SERVICE, AND CLEANLINESS—A FAMILY FAVOURITE!! 🌟
We have been regularly dining at this Mucho Burrito location for several years, and it continues to be our favourite spot for fresh, customized Mexican food. The quality here is consistently exceptional, driven by the dedication of the wonderful management team! 👍🌟
Manager / Kaushel and Assistant Manager / Jass deserve special recognition. Kaushel is very professional, incredibly kind, and friendly, making every visit a very pleasant one! Together, he and Jass maintain a meticulously clean restaurant. All food items are well-organized and fully stocked, which speaks volumes about their attention to detail and high standards. The menu variety is suitable for many with dietary preferences. They offer excellent vegetarian options and the ability to choose from a large selection of fresh toppings is a huge plus. We appreciate the different sizes of wraps: (Small, Regular, and Large)and the choice between white or whole wheat flour. For those looking for lighter option, the vegetable bowls are delicious, and they also offer quesadilla wraps.
This location is very child-friendly, making it a stress-free choice for family meals. To add to a great meal, they also have a large selection of fruit-flavoured beverages. I can highly recommend their freshly baked cookies! The chocolate chip cookies 🍪 are delicious! 👍❤️🥰
SUMMARY
This Mucho Burrito location stands out due to its fantastic management team (Kaushel and Jass), who ensure exceptional cleanliness and organization. The restaurant offers great menu flexibility, including generous vegetarian options, customizable toppings, various wrap sizes and delicious alternatives like vegetable bowls and quesadillas. It is a welcoming, child-friendly environment, and their warm chocolate chip cookies and fruit flavoured beverages are a must-try! 👍❤️🌟
Annie W.
Master Reviewer
Local Guide / Google Maps
Frequently Asked Questions About Mucho Burrito Fresh Mexican Grill
Where is Mucho Burrito Fresh Mexican Grill located?
Mucho Burrito Fresh Mexican Grill is located at 2210 Bank St, Ottawa, ON, K1V 1J5, Canada.
What are the opening hours of Mucho Burrito Fresh Mexican Grill?
Mucho Burrito is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 10:30 AM to 9:00 PM on Sunday.
Does Mucho Burrito Fresh Mexican Grill offer vegetarian or vegan options?
Yes, Mucho Burrito serves vegetarian and vegan options as part of their menu.
Can I order takeout or delivery from Mucho Burrito Fresh Mexican Grill?
Yes, Mucho Burrito offers both takeout and delivery services for customer convenience.
Is Mucho Burrito Fresh Mexican Grill family-friendly?
Yes, Mucho Burrito welcomes families and has a children's menu as well as high chairs available.
Does Mucho Burrito Fresh Mexican Grill offer catering services?
Yes, catering is available at Mucho Burrito to help with your special events and gatherings.
Is the restaurant wheelchair accessible?
Yes, Mucho Burrito has wheelchair accessible parking and facilities to accommodate guests with disabilities.
What payment methods does Mucho Burrito Fresh Mexican Grill accept?
Mucho Burrito accepts credit cards, debit cards, and mobile NFC payments; however, it does not accept checks.
How can Greenboro Station help customers visiting Mucho Burrito?
Greenboro Station is a nearby bus station that provides convenient public transit access for customers visiting Mucho Burrito.
What other stores can I visit near Mucho Burrito on Bank Street?
Nearby stores include Bulk Barn for groceries, Moores for men's clothing, and Globo Shoes for footwear, making it convenient to shop before or after your meal.
Are there other dining options close to Mucho Burrito Fresh Mexican Grill?
Yes, Thai Express, an Asian restaurant specializing in Thai cuisine, is located nearby if you're looking for alternative dining choices.