Swiss Chalet in Oshawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Numerous customers reported long wait times for food and delivery, with some experiencing missing items from their orders.
Food Quality
Several reviews mentioned cold or undercooked food, with complaints about stale or poorly prepared items.
Positive Staff Interactions
Many customers praised specific servers for their excellent service, highlighting their attentiveness and friendliness.
Order Accuracy
Multiple customers expressed frustration over incorrect orders, including missing items and wrong food being delivered.
SR
Suier Richardson
2 days ago
5.0
This was a wonderful Swiss chalet experience. I have been to many Swiss chalet’s, and our waitress Linda made this the best experience ever. I asked for my mashed potatoes, hot and they actually came hot for the whole meal! I’ve never had such good service in Swiss chalet. She was attentive And polite and even brought us a little bowl with warm water to clean our fingers. We will definitely come back to this location. Great work, Linda
BA
Bishwas Adhikari
Jan 3, 2026
1.0
The wait time for delivery order is so excessive. People who came after me got their orders and left but I had to wait like 40+ mins just for 4 items. This is not a single time, the employees give preference for takeout order. The reason it was ordered ahead of time is to avoid such a long wait time.
KJ
Ken Johnson
Dec 26, 2025
2.0
Ordered the “Hot chicken “ Perhaps “hot “ refers to the kitchen temperature… sure wasn’t the food Asked for more gravy to warm it up… that too at best was luke warm Closing was 8 pm, I was there at 630… I probably should have asked for it to be microwaved…. But if I was going to do that I’d have stayed at home Server was great… just the food was cold
ED
Emma Davies
Dec 20, 2025
1.0
I ordered online delivery, and everytime I specify ask for NO CHEESE on my burger. And everytime I GET CHEESE. Do you workers not pay attention to the orders? Or what If I had a health issue regarding cheese. Please look closer and actually pay attention to peoples orders! Thanks!😊
RB
Robert Bettridge
Dec 20, 2025
5.0
Our waitress Eliona was outstanding. She was friendly and welcoming without being intrusive. She took our order which was complicated and promptly delivered it exactly as ordered! Eliana checked with us as to our satisfaction and progress with the meal. She was exceptional in every way!
Does Swiss Chalet at 555 Laval Drive, Oshawa offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 555 Laval Drive, Oshawa?
Swiss Chalet at 555 Laval Drive, Oshawa is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Oshawa - Laval Drive offer delivery and takeout services?
Yes, Swiss Chalet Oshawa - Laval Drive offers delivery and takeout. You can order online via their website or mobile app for delivery, curbside, or in-restaurant pickup.
Are there any current deals or specials available at Swiss Chalet Oshawa?
Yes, Swiss Chalet offers variety of deals including limited-time promotions and family meal deals. You can check out their Specials & Deals page for more information.
Does Swiss Chalet at 555 Laval Drive accommodate dietary needs such as vegetarian or gluten-friendly options?
Yes, Swiss Chalet provides vegetarian and gluten-friendly options. For detailed information, please refer to their Nutrition & Allergy Guide on their website.
Is there a Braille menu available at Swiss Chalet Oshawa - Laval Drive?
Yes, every Swiss Chalet location with a dining room offers a Braille menu.
What is the history and Canadian ownership status of Swiss Chalet Oshawa - Laval Drive?
Swiss Chalet has been proudly Canadian since 1954, serving Rotisserie Chicken. The Oshawa - Laval Drive location is owned and operated by local Canadian franchisees.
Which nearby coffee shop can I visit before or after dining at Swiss Chalet Oshawa?
Starbucks Canada is a nearby coffee shop you can visit before or after dining at Swiss Chalet.
Are there other fast food or casual dining options near Swiss Chalet at 555 Laval Drive?
Yes, nearby options include Subway, Dairy Queen (Treat), Five Guys, and McDonald's, offering a variety of fast food choices in the area.
Where can I find banking services close to Swiss Chalet Oshawa - Laval Drive?
Nearby banking services include CIBC Branch with ATM, CIBC, Simplii Financial, and RBC Insurance, all located near Swiss Chalet for your convenience.
Does Swiss Chalet at 555 Laval Drive offer a children's menu and family-friendly environment?
Yes, Swiss Chalet Oshawa - Laval Drive welcomes families and children with a dedicated children's menu to accommodate young guests.