Swiss Chalet

3.9
1218 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Oshawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
555 Laval Drive, Oshawa, ON
L1J 0B6, Canada

Hours

Reviews

3.9
1,218 reviews
5 stars
600
4 stars
298
3 stars
98
2 stars
66
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and delivery, with some experiencing missing items from their orders.

Food Quality

Several reviews mentioned cold or undercooked food, with complaints about stale or poorly prepared items.

Positive Staff Interactions

Many customers praised specific servers for their excellent service, highlighting their attentiveness and friendliness.

Order Accuracy

Multiple customers expressed frustration over incorrect orders, including missing items and wrong food being delivered.
  • SR
    Suier Richardson
    2 days ago
    5.0
    This was a wonderful Swiss chalet experience. I have been to many Swiss chalet’s, and our waitress Linda made this the best experience ever. I asked for my mashed potatoes, hot and they actually came hot for the whole meal! I’ve never had such good service in Swiss chalet. She was attentive And polite and even brought us a little bowl with warm water to clean our fingers. We will definitely come back to this location. Great work, Linda
  • BA
    Bishwas Adhikari
    Jan 3, 2026
    1.0
    The wait time for delivery order is so excessive. People who came after me got their orders and left but I had to wait like 40+ mins just for 4 items. This is not a single time, the employees give preference for takeout order. The reason it was ordered ahead of time is to avoid such a long wait time.
  • KJ
    Ken Johnson
    Dec 26, 2025
    2.0
    Ordered the “Hot chicken “ Perhaps “hot “ refers to the kitchen temperature… sure wasn’t the food Asked for more gravy to warm it up… that too at best was luke warm Closing was 8 pm, I was there at 630… I probably should have asked for it to be microwaved…. But if I was going to do that I’d have stayed at home Server was great… just the food was cold
  • ED
    Emma Davies
    Dec 20, 2025
    1.0
    I ordered online delivery, and everytime I specify ask for NO CHEESE on my burger. And everytime I GET CHEESE. Do you workers not pay attention to the orders? Or what If I had a health issue regarding cheese. Please look closer and actually pay attention to peoples orders! Thanks!😊
  • RB
    Robert Bettridge
    Dec 20, 2025
    5.0
    Our waitress Eliona was outstanding. She was friendly and welcoming without being intrusive. She took our order which was complicated and promptly delivered it exactly as ordered! Eliana checked with us as to our satisfaction and progress with the meal. She was exceptional in every way!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 555 Laval Drive, Oshawa offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What are the operating hours of Swiss Chalet at 555 Laval Drive, Oshawa?

Swiss Chalet at 555 Laval Drive, Oshawa is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.