Swiss Chalet

3.9
1136 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Oshawa, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1389 Harmony Rd North RR 2, Oshawa, ON
L1H 7K5, Canada

Hours

Reviews

3.9
1,136 reviews
5 stars
553
4 stars
253
3 stars
102
2 stars
73
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service, highlighting specific servers like Kayla, Jackie, and Amanda for their attentiveness and friendliness.

Food Quality

While some reviews noted that food was good and fresh, others expressed disappointment with food quality, including smaller portions and issues like cold or moldy items.

Delivery Issues

Several customers reported problems with delivery orders, including incorrect items and poor service from delivery drivers.

Atmosphere and Cleanliness

Feedback indicated a mix of experiences regarding the restaurant's cleanliness and ambiance, with some noting cleanliness issues and others enjoying the atmosphere.

Management Response

Customers appreciated the friendliness of the management but expressed concerns about service consistency and handling of complaints.
  • DP
    David Parrott
    5 days ago
    5.0
    Food was excellent, hot, fresh and tasty. Service was fast, efficient and friendly. Love this particular location. Renovations are sooo nice, warm and clean.
  • BW
    B Walker
    Nov 15, 2025
    5.0
    Jackie our server was super friendly and on it. The place has been spruced up a lot. As always the food was fresh and fast. The manager came by to see us and made sure everything was good.
  • DD
    Danielle
    Nov 7, 2025
    1.0
    Put an order in at 2:30 this afternoon, pd by credit card for delivery @6 pm. Called call center at 6:10. They tried to tell me no order was placed, when I gave them order #, they said they would call restaurant. When they came back on the line they told me that there was no more delivery on a Friday night!!!! No wonder your stores are going out of business. I will never place an order for swiss chalet again!!!!!
  • CC
    Capricorn5898
    Nov 5, 2025
    1.0
    This location is absolutely brutal. Every time I order, my order is wrong and all of the chicken is overheld and dry. They consistently forget, salad dressings, sour cream, etc. When I try to order from one of the other nearby locations for delivery, I'm told I have to use this location. Beware, whatever you order, I can assure you that is not what it will show up. Very frustrating when you order $100 for the food and they can't get it right.
  • DD
    Dana Dyrseth
    Nov 3, 2025
    1.0
    Family and I decided to take the very last chance To coming here and omg another last disappointment… new change and Reno done and another manager telling ppl after 30 mins that’s there’s no white meat and blames it on the promotion. Are you kidding me!!!!! Three ppl waiting infront of me one costumer already waiting 45 mins then told and all she said was sorry the promotion…. And just gave refund in cash and not credit and no I’ll give you something for the long delay. This is getting worse and worse!!!! Hey head office you can change an appearance but not service or quantity! I would like a message back

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 1389 Harmony Rd North RR 2, Oshawa offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Oshawa - Harmony Rd North's <a href="https://www.swisschalet.com/en/menus/delivery/store-1947/on/oshawa/1389-harmony-rd-north-rr-2.html">delivery menu here</a>.

Does Swiss Chalet Oshawa - Harmony Rd North offer takeout?

Yes, Swiss Chalet® Oshawa - Harmony Rd North offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Oshawa - Harmony Rd North's <a href="https://www.swisschalet.com/en/menus/takeout/store-1947/on/oshawa/1389-harmony-rd-north-rr-2.html">takeout menu here</a>.