MR.SUB is a Canadian-owned and operated fast food restaurant, serving freshly made subs, wraps, salads, and other comfort foods for over 50 years. Best known for our iconic Assorted Sub and signature ’68 Sauce, we’re committed to crafting your favourite sandwiches using quality, fresh ingredients you can feel good about. Choose from a wide variety of flavourful sub sandwiches, including vegetarian and keto-friendly options – all fully customizable with bread baked in-house daily, premium proteins, crisp vegetables, and a range of tasty toppings. Whether you’re after a classic cold cut or a hot grilled sub, MR.SUB offers something for every craving. Visit your local MR.SUB today - available for dine-in, take out, or delivery.
Customers frequently mentioned issues with food quality, including soggy bread, burnt subs, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and understaffing during busy hours.
Hygiene Concerns
Several customers expressed concerns about cleanliness and food safety practices, particularly regarding glove changes and food handling.
Staff Performance
While some employees received praise for their service, others were criticized for lack of knowledge and professionalism.
Consistency
The quality and service have reportedly declined since a change in ownership, leading to mixed experiences among long-time customers.
ES
Erased Stepmom
Jan 9, 2026
3.0
This review is for the tall, white man that has worked here for years. I only get subs when he's working because everything is fresh and their counter is clean. The last visit without the white man, I got a pizza sub but she never bothered to put pizza sauce on the sub so I wasted my money and was in a grump.
SB
Sarah Bandula
Jan 2, 2026
1.0
Well this was disappointing. I dont particularly love eating a burnt sub for lunch. I did not get my bread toasted or warmed up so this just some real bad quality.
SR
Shawn Roxborough
Dec 28, 2025
1.0
I am disappointed with the sub I ordered from this location. The bread was soggy, severe lack of toppings and was very sloppy
SE
shandell earle
Nov 15, 2025
1.0
My complaint is against the owners of this location....the store is seriously understaffed at the busiest times just so the owners can make a huge profit....the young guy working was incredible and made great subs but was alone during the dinner rush while the Santa Claus parade was on!...owners need to make better choices and think of their employees!!!!
JL
James Lawlor
Nov 15, 2025
4.0
I ordered an order on the app. It said it would be done at 4. I showed up to pick up and there was a lineup out the door. They had 1 employee working and he was doing an amazing job. However he was so busy that he didn't get my order prepared when it said. He then quickly and perfectly got my order ready. He did an amazing job. However he is being exploited. The next time I go to a mr sub and see 1 employee working I am walking out and going elsewhere. That employee needs a huge pay raise. He did great.