Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unhelpful interactions.
Product Quality
Several customers expressed disappointment with the quality of certain chocolate products, citing stale flavors.
Store Experience
The shopping experience varied, with some customers enjoying the atmosphere and selection, while others noted issues with staff attentiveness and service.
Pricing and Value
Customers appreciated the deals and value offered, particularly for bulk purchases, although some found prices to be high.
MA
Maria A
Dec 5, 2025
1.0
Asked customer service attendant Shruti about the Dubai chocolate and whether they came in the small wrapped packaging.
She did NOT even bother to look at me while stocking the shelf. Not once did she even speak to me in a friendly way. I was about to buy over $$ + of chocolate for my staff. Her customer service skills are abysmal and she made me NOT feel valued as a client.
I hope management speaks to this individual. You lose customers and I will let everyone I know NOT to patronize this location.
AM
A McA
Nov 27, 2025
4.0
The staff was very nice. I bought my Christmas stash.
HK
Hossain Khan
Sep 2, 2025
5.0
The 🍬 store that requires no introduction. Everyone becomes kid at this place, and it's okay! 😋
Frequently Asked Questions About Lindt Chocolate Shop - Oshawa
What are the operating hours of Lindt Chocolate Shop - Oshawa?
Lindt Chocolate Shop - Oshawa is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is Lindt Chocolate Shop - Oshawa located?
It is located at 419 King Street West, CRU #4003, Oshawa, ON, L1J 2K5, Canada.
What payment methods are accepted at Lindt Chocolate Shop - Oshawa?
They accept American Express, cash, check, MasterCard, and Visa.
Does Lindt Chocolate Shop - Oshawa offer curbside pickup?
Although the featured message states 'Now Offering Curbside Pickup!', Google attributes indicate that curbside pickup is currently unavailable; however, in-store pickup is available.
Can customers dine in at Lindt Chocolate Shop - Oshawa?
Yes, the shop offers dine-in services.
Does Lindt Chocolate Shop - Oshawa provide delivery or takeout services?
No, the shop does not offer delivery or takeout services.
Which nearby stores can I visit for clothing shopping close to Lindt Chocolate Shop - Oshawa?
Nearby clothing stores include Old Navy, Urban Planet, Bluenotes, Suzy Shier, La Vie en Rose, and Torrid, offering a range of fashion options for men and women.
Where can I find other chocolate and candy shops near Lindt Chocolate Shop - Oshawa?
You can visit Purdys Chocolatier and Sugar Rush, both located near Lindt Chocolate Shop - Oshawa, for more chocolate and candy options.
Are there any tech or mobile phone stores near Lindt Chocolate Shop - Oshawa?
Yes, nearby options include Future Tech Canada, Wirelesswave, Rogers, Telus, Mobile Klinik, and Tbooth Wireless, providing IT services, mobile phones, and repairs.
Is there a cafe nearby where I can relax before or after visiting Lindt Chocolate Shop - Oshawa?
CitizenTea, a tea room and cafe, is located nearby and is a great spot to relax before or after your visit.