Many customers praised the friendly and accommodating staff, highlighting exceptional service experiences.
Food Quality
The ice cream and food received positive feedback for being delicious and well-prepared, with specific mentions of the Blizzard and custom cakes.
Cleanliness
Several reviews noted the cleanliness of the location, contributing to a pleasant dining atmosphere.
Order Issues
There were multiple complaints about incorrect orders, missing items, and poor handling of mobile orders, indicating a need for improvement in order accuracy.
Staffing Concerns
Customers expressed frustration over long wait times and slow service, often attributing this to understaffing during busy periods.
DS
Dillon Sylvestre
1 day ago
1.0
Ordered two 6 piece tender baskets got four pieces in each. Called and picked up my missing tenders and ordered a burger while I was there. Got the wrong burger. As a former DQ employee I am in disbelief
BB
Brian Berry
Jan 3, 2026
5.0
DQ outlet open till 2am - who knew?
Nice staff, easy access if you are downtown Oshawa.
Thanks for the great service and wonderful sweets!
MC
michelle camus
Jan 1, 2026
1.0
Ordered a burger and there were FRUIT FLIES on the lettuce and tomatoes. Didn't notice until I was almost done the whole thing. Im disgusted. They offered to replace my food, but I dont want to eat from here ever again so im taking a loss.
SS
Sana
Dec 28, 2025
5.0
Service is amazing, we get blizzards from here on a daily basis and staff is amazing, they are able to cater to my request and even remember my order now! :)
NN
Nancy
Dec 24, 2025
5.0
Picked up two Xmas logs for gifts, service was great and the logs were decorated beautifully. I had purchased two last week and service and logs were just as great.
I drive from Whitby as the cakes and service is far superior at the Oshawa location! Well done!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill in Oshawa?
The restaurant is open daily from 11:00 AM to 2:00 AM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides drive-thru service for customers.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers at this location.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, this Dairy Queen location is family-friendly and welcomes children, offering booster seats and kid-appropriate menu items.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place online orders for pickup through their website and access exclusive deals by downloading the Dairy Queen app.
Where is Dairy Queen Grill & Chill located?
It is located at 235 Simcoe St S, Oshawa, ON L1H 4H3, Canada.
What nearby attractions can I visit before or after going to Dairy Queen Grill & Chill?
Nearby attractions include the Oshawa Italian Recreation Club, a sports and recreation venue with a golf course and bar, ideal for some leisure time before or after your meal.
Are there any nearby services such as schools or community organizations near Dairy Queen Grill & Chill?
Yes, Village Union Public School and Durham College Career Development are nearby, as well as community support organizations like Durham Outlook for the Needy and YWCA Durham.
How can I easily get to Dairy Queen Grill & Chill if I am visiting the Oshawa area?
Since the restaurant is centrally located on Simcoe Street South, you can use nearby landmarks such as the Oshawa Italian Recreation Club or the local schools to navigate. Additionally, it offers convenient drive-thru and outdoor seating options for a quick visit.