Feedback on staff is mixed; while many praised friendly and helpful service, others reported rude behavior and poor customer interactions.
Food Quality
Customers expressed dissatisfaction with food quality, particularly with cakes and blizzards, citing issues like incorrect orders and poor presentation.
Cleanliness
The cleanliness of the location received positive remarks, with several customers noting a clean and welcoming environment.
Speed of Service
Service speed varied; some customers experienced quick service, while others reported long wait times and disorganization.
Overall Experience
Overall experiences were mixed, with some customers expressing strong loyalty and satisfaction, while others vowed not to return due to negative experiences.
DM
Derek Malloy
Jan 2, 2026
1.0
The fries was like if they thawed them and served them, fries not cooked at all, unacceptable
LK
Louise Kiraly
Dec 1, 2025
5.0
I made my order by phone and a very nice and patient Customer service lady ask me for which colour for the icing and for the letters on top of the cake.
But when I saw the cake when I picked it up the colours together that I had chosen were so ugly that I couldn’t leave with that choice.
With no extra cost, they offered to touch up the cake and I can say that the young lady who did it took a very ugly cake away and brought me a very beautiful one!
Thank you to the staff of this DAIRY QUEEN, in North Oshawa 🥰
MG
Miyoko Gray
Dec 1, 2025
5.0
Absolutely a great place to eat and get warm from the cold. The young girls at the front were so sweet! Would definitely come here again 10/10
SG
Sheree Gagnon
Nov 26, 2025
4.0
Fairly quiet place with no rushing to move on.
SW
Steve Webber
Nov 2, 2025
5.0
Family’s favourite DQ! Bright and clean, staff are extremely welcoming and friendly, food comes out quickly. My kids appreciate the TV showing Treehouse, too.
It’s not our closest location but the service makes it worth the extra drive. Thank you!
It is located at 1050 Simcoe St N, Simcoe & Beatrice, Oshawa, ON, postal code L1G 4W5, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:15 PM.
Does Dairy Queen Grill & Chill provide seating options?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with restroom facilities.
How can I order food from Dairy Queen Grill & Chill?
You can order online via their website at https://www.dairyqueen.com/en-ca/order/pickup/n/11941/, or download their app for exclusive deals.
What services does Dairy Queen Grill & Chill offer?
Services include mobile ordering and rewards, food and treat options, seating, restrooms, outdoor seating, high chairs, and it is wheelchair accessible.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include CAA Store - Oshawa for roadside assistance, Veron's Studio and various beauty salons like World Class Barber Shop and Knots Landing, ideal for combining a visit.
Are there any nearby restaurants or food options near Dairy Queen Grill & Chill?
Yes, nearby restaurants include Halibut House Fish and Chips and Ammachi Restaurant for Indian cuisine; also Polish Food Hot and Deli for deli options.
Where can customers find essential services near Dairy Queen Grill & Chill?
Nearby essential services include insurance agencies like Penny Masters - Desjardins Insurance Agent, and financial advisors such as Edward Jones - Financial Advisor: Joe Di Flumeri, CFP®.