There's a Burger King® restaurant near you at 212 Ritson Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Oshawa, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Customers reported inconsistent food quality, with issues such as cold, poorly prepared items, and incorrect orders.
Customer Service
While some staff were praised for their friendliness and efficiency, many reviews highlighted poor service, including unresponsive staff and management issues.
Cleanliness
Several customers noted cleanliness issues, particularly with dining areas and washrooms, affecting their overall experience.
Order Accuracy
Numerous complaints were made about incorrect orders and the inability to customize items as requested.
Wait Times
Many customers experienced long wait times for their orders, both in-store and at the drive-thru, leading to frustration.
SS
Squarebie Von Square
Nov 11, 2025
1.0
This location has messed up our delivery order so many times that Customer Care will no longer provide compensation. Congratulations on being the absolute worst Burger King in Oshawa.
MS
Musa Selvi
Oct 23, 2025
5.0
My wife and I have eaten here many times. The staff is very friendly. Every time we've visited, they've greeted us with a smile and taken great care of us.
HS
Hitesh Sharma
Oct 18, 2025
1.0
I ordered from Burger King through SkipTheDishes and simply wanted to add some condiments on the side — ketchup, mayonnaise, ghost pepper ranch, and marinara. Unlike McDonald’s or other fast-food places, Burger King doesn’t have any option on the app to order sauces or condiments separately. I tried calling the restaurant seven times and no one picked up. When I finally got through, I was told my order was already picked up and that I should have texted the driver to ask for sauces.
Why should a customer have to jump through all these hoops just to get basic condiments? It’s ridiculous. If McDonald’s can list condiments separately, Burger King absolutely can too. I would’ve gladly paid for the sauces — this isn’t about free stuff, it’s about basic customer convenience and communication.
I’ve done this multiple times with the Burger King in Bowmanville, and they’ve always been polite and accommodating with the same request. But this particular location has never been able to fulfill my simple request — and I’ve tried several times here as well. When I’m ordering food worth around $59, I at least expect decent customer service and the ability to get a few condiments on the side without having to go through such a hassle.
I understand that restaurants get busy, but ignoring calls and failing to handle small requests like this is just unacceptable. Extremely disappointed with the lack of responsiveness and care. If you can’t even get a call answered or a simple sauce request handled, it really says a lot about how little they value their customers.
JB
Jone Bridge
Sep 19, 2025
5.0
I was here at Wednesday evening. Even though it was very crowded inside and there were a lot of takeout orders, the kitchen girl in the orange T-shirt moved around the kitchen very fast and I received my order very quickly, and they fulfilled my cooking requests. I come here often in the evenings. I like that the managers have selected a staff that gets the job done quickly and efficiently, and I love their special offers.
EK
Eden K
Sep 7, 2025
5.0
Excellent customer service. Very kind people who go out of their way to try to make the experience positive.