Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
580 reviews
5 stars
243
4 stars
150
3 stars
54
2 stars
37
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, disorganized staff, and rude interactions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, unkempt washrooms, and unsanitary food preparation areas.
Food Quality
There were numerous complaints about food quality, including incorrect orders, stale items, and overall dissatisfaction with the taste and presentation.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that service can vary.
Ice Cream Satisfaction
Many customers enjoyed the ice cream products, particularly the Blizzards, although there were complaints about incorrect preparation.
- JCJoey ChiassonNov 25, 20255.0Good blizzards
- MRMeagan ReidNov 6, 20255.0Always great to come here for a quick snack or meal
- DMDonna MedeirosNov 3, 20251.0I purchased buster bars from this location that were discussing. They were old, the ice cream was weeping a clear fluid and the peanuts were soft and stale. I had to throw them out as they were inedible. I paid $19.99 for garbage!
- JCJimmy ConstantOct 20, 20255.0The staff on shift were awesome & super pleasant to serve us at 11:55 before closing. Certain items were not available due to closing but they informed us of what they were able to make. They were happy and not at all bothered that we decided last minute late night DQ!
- AMAashir M.Oct 6, 20251.0One of the rudest staff I have ever come across. No jokes their rating is so bad. Girls on the front seem tired, agitated by questions. We wanted to order a custom cake for our sons birthday and asked what options do we have, and the girl in the front was not interested from the very first question so we decided to go to another DQ branch and very happy with their service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries, along with soft-serve ice cream and signature shakes.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10 AM to 11 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open from 10 AM to midnight.
Does Dairy Queen Grill & Chill have seating and facilities for families?
Yes, it offers seating including outdoor seating and high chairs, has restrooms, and is family-friendly and welcoming to children.
Can I order from Dairy Queen Grill & Chill online or via an app?
Yes, you can order online through their website and also download the Dairy Queen app for exclusive deals and mobile ordering.
Is Dairy Queen Grill & Chill suitable for kids and families?
Yes, it provides amenities like high chairs and family-friendly seating, making it a good place for kids and families.
Where is Dairy Queen Grill & Chill located?
It is located at 1675 Tenth Line Rd inside Fallingbrook Mall in Orléans, ON, postal code K1E 3P6, Canada.
What are some nearby places I can visit before or after eating at Dairy Queen Grill & Chill?
Nearby places include Fallingbrook Shopping Centre, Booster Juice for smoothies, and Tim Hortons for coffee.
How can nearby services like easyfinancial and Rogers be useful when visiting Dairy Queen Grill & Chill?
Visitors can manage financial needs at easyfinancial or get mobile and internet services from Rogers nearby, making your trip more convenient.
Are there other food options near Dairy Queen Grill & Chill if I want to try something different?
Yes, nearby food options include Mary Brown's for chicken, Pizza Pizza for pizza, and Fat Bastard Burrito Co. for Mexican cuisine.
Does Dairy Queen Grill & Chill offer special cakes or treats for occasions?
Yes, Dairy Queen offers signature Blizzard® treats and ice cream cakes available through DQCakes.com for birthdays and special events.