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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.6
(2851 reviews)

Business Details

4290 Innes Rd., Orleans, ON
K4A 5E6, Canada
(613) 824-7931

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Orleans, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
4290 Innes Rd., Orleans, ON
K4A 5E6, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.6
2,851 reviews
5 stars
2,247
4 stars
343
3 stars
103
2 stars
55
1 star
103
  • DF
    Daniel Fournier
    Apr 18, 2026
    2.0
    Today, well actually just left the place and was disappointed. The waitress Marie not impressed. We always go there maybe at leat once a week. Always get greeted nicely alway smiling and never had a problem if there is one they fix it. Today my beer was flatter then wet hair. Ordered my fish and chips got that and was good but this little tartar sauce is let's face it good for half a fish. "I said can you get me more please" she replied "I'm not sure I can and I think they will charge you more but I'm not sure " that's a lot of "I'm not sure" now this is not to be ride at all but when you spend more time at a table doing chitchat and you ignore us makes the hole "dinning out" not fun. Especially this is the first for us here. Didn't ask if we were okay or needed anything didn’t go check if she could get me more tartar sauce, slap the tap machine on the table and left, lucky enough she got a tip and I had to get my own receipt from the machine because she was still to busy chitchat'n away with another table. I get it long days or a bad day but come on now. Made this very unpleasant, your a waitress learn how to manage your time. We love the place and won't stop going but I feel like this was very unprofessional and made us feel like maybe we shouldn't have come today. But now we know to avoid her as much as possible. Thanks Best regards
  • JP
    Joanne Pare
    Apr 16, 2026
    5.0
    We were a party of eight for dinner that included three “active” kids. Our server Marie did a stellar job meeting our many requests. The food was delicious as always. Your restaurant is our family go-to place.
  • BS
    Beatrice Soriano
    Apr 14, 2026
    5.0
    Came here to eat with my family, the food was AMAZING. Not only that, but the waitress, Faith made our stay 10 times better. She was very kind, and she made sure we had a good time. I'm no doubt coming back real soon!!
  • BS
    Bernadette Soriano
    Apr 14, 2026
    5.0
    Me and my family enjoyed our time eating at Swiss Chalet in Orleans not only because the food was really good but our experience was made better by the very friendly and helpful waitress, Faith! She made sure we were able to get the food offerings and deals so we really get the value of what we paid for. Definitely coming back!
  • HL
    Helene Loper
    Apr 11, 2026
    4.0
    My daughter treated me to a nice hot chicken sandwich dinner for my 72nd birthday. Food was very good, vegetables were cooked perfectly being slightly crunchy just I like them. My daughter's salad was very skimpy, plate looked half empty. Her chicken dinner was great. Our server Marie was very nice and efficient. Dinner was served promptly. We are satisfied customers.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 4290 Innes Rd., Orleans have a drive-thru?

Yes, Swiss Chalet at 4290 Innes Rd., Orleans has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 4290 Innes Rd., Orleans offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified April 26, 2026Yext Knowledge Graph
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