Brand Certified
Thai Express Restaurant Orleans
2.8(335 reviews)
Certified by Thai Express Restaurant Orleans • Mar 01, 2026
Business Details
3712 Innes Rd, Orleans, ON
K1W 0C8, Canada
Certified by Thai Express Restaurant Orleans • Mar 01, 2026
(613) 824-5432
Certified by Thai Express Restaurant Orleans • Mar 01, 2026
About
Certified by Thai Express Restaurant Orleans • Mar 01, 2026
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Certified by Thai Express Restaurant Orleans • Mar 01, 2026
Hours
Certified by Thai Express Restaurant Orleans • Mar 01, 2026
Reviews
2.8
335 reviews
5 stars
89
4 stars
54
3 stars
23
2 stars
37
1 star
132
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported poor food quality, including bland flavors, undercooked ingredients, and issues with meat texture.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, unpleasant odors, and general lack of cleanliness in the restaurant.
Service Issues
Customers frequently mentioned rude and unhelpful staff, with complaints about poor customer service and lack of attention to orders.
Inconsistent Experience
Several patrons noted that this location's food quality and service have declined compared to other Thai Express locations, leading to disappointment.
- BTBrittany ThompsonFeb 12, 20261.0VERY unfriendly and rude customer service!
- MPMel PJan 5, 20261.0I was here last night and the people working behind the counter were yelling at each other and talking super loud. The woman working there then began to floss her teeth beside us where we were eating won’t be returning here.
- HOHSR AIRBAG OGJan 3, 20261.0I had a general thai pineapple and a pad sew beef. The chicken in the general thai was dry and nasty had trouble chewing it. It was like dry and chewy didn’t even feel like there was chicken in it had like one that was normal. Second there was barely any sauce in the general thai, pad sew and steamed dumplings. Dumpling was still cold. And the pad sew the beef was not eatable and noodles had no sauce. Also the place was nasty not clean at all barely had light. The worst Thai express I have ever had of my life I wouldn’t be surprised if I would get food poisoning from it. I am never going back there !!!!
- MCMatt CrispDec 28, 20251.0Terrible service, very poor food quality. Ordered 2x extra sauce, definitely didn’t get it. They also put a bunch of pineapples in my order which i’m allergic to. Was refunded for the lack of extra sauce, nothing else.
- VVVitaliyDec 10, 20252.0I did not want to leave a bad review. But until I found a plastic cap in their soup ordered online. I don't know how people can even eat inside there. There is mold smell. Floor is cheap and very dirty. I suggest to go to alternative location in Place D Orleans. I suggest cooks to be more attentive to what they do. And get rid of that smell inside!
Frequently Asked Questions About Thai Express Restaurant Orleans
What types of dishes does Thai Express Restaurant Orleans offer?
Thai Express Restaurant Orleans offers a variety of authentic Thai dishes including Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and their signature General Thai® along with curries, stir-fries, appetizers, and desserts.
Where is Thai Express Restaurant Orleans located?
Thai Express Restaurant Orleans is located at 3712 Innes Rd, Orleans, ON, K1W 0C8, Canada.
What are the opening hours of Thai Express Restaurant Orleans?
Thai Express Restaurant Orleans is open every day from 11:00 AM to 9:00 PM.
What payment options are accepted at Thai Express Restaurant Orleans?
Thai Express Restaurant Orleans accepts cash and contactless payment methods.
How can I contact Thai Express Restaurant Orleans by phone?
You can contact Thai Express Restaurant Orleans by calling +1 613-824-5432.
Does Thai Express Restaurant Orleans have a social media presence?
Yes, Thai Express Restaurant Orleans is on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
What Thai Express Restaurant Orleans dishes are featured in the Discovery Menu?
Thai Express offers a Discovery Menu with a different special dish each day at a special price. You can ask staff for the current day's featured dish.
What nearby places can help with health-related needs before or after dining at Thai Express Restaurant Orleans?
Nearby health-related places include Complete CPAP Care for medical supplies, Kardish Health Food Centre for organic groceries and supplements, and Eastboro Dental for dental care, making it convenient to visit before or after dining.
Are there other dining options near Thai Express Restaurant Orleans for varied culinary experiences?
Yes, nearby dining options include Restaurante Caravela (Portuguese cuisine), Wild Wing (chicken and bar), Five Guys (burgers), Pita Pit (sandwiches), Marble Slab Creamery (ice cream and smoothies), and La Ha Tacos (Mexican food).
What nearby services can customers use before or after visiting Thai Express Restaurant Orleans?
Nearby services include Western Union for financial and currency exchange, U-Haul Neighborhood Dealer for storage needs, H&R Block for tax services, and beauty salons like KNT Nails and Kult The Salon for personal care.
Brand Certified Facts from Thai Express Restaurant Orleans
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Certified March 01, 2026Yext Knowledge Graph
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