About
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Hours
Reviews
2.8
329 reviews
5 stars
89
4 stars
54
3 stars
23
2 stars
36
1 star
127
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported poor food quality, including bland flavors, undercooked ingredients, and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, with dirty tables and a messy restaurant environment.
Customer Service
Customers frequently mentioned rude and unhelpful staff, with complaints about service quality and attitude.
Value for Money
Several reviews indicated dissatisfaction with portion sizes and overall value, feeling that the food did not justify the prices charged.
Consistency Issues
Many patrons noted a decline in food quality and consistency compared to previous experiences at other locations.
- JTJames T2 days ago1.0This place is awful, ordered two general Thai chicken entrees to go and was throughly disappointed with the food quality. I legitimately don’t think they are serving chicken as advertised- it’s some kind of mixed meat that tastes like rubber. Absolutely no customer service either (not even a hello or thank you). AVOID at all costs
- JLJulie LordNov 11, 20251.0Ordered my self a khao soi, which I had at another Thai Express it was amazing. Some how this location messed it up, gave a soupy bowl of water. When I went to rectify the mistake they said this is how this location makes it. Avoid this location at all cost.
- SKSunyoung KimNov 6, 20251.0Just Bad! They don’t even deserved one star I paid extra for Chinese broccoli There were barely inside and they chopped like parsleys. It meant to be chunk and chewable. Also shrimp is so tiny and small Noodles is dry. He made my food around 10-15 seconds. Cashier was rude. And why he looks angry Everything is worst. Never going back!!!
- SBShawn BowserNov 2, 20252.0Waited for the store to open, watched the cashier unlock, go in after opening time, then leave again to go to the grocery store. Had to wait for her to get groceries and come back before we could order food. Would've expected them to get the thing they need prior to lunch time/opening
- KGKathy GeorgeOct 4, 20251.0I wish I had read reviews before getting this food for my family. One meal was completely wrong and overall the food was terrible. The chicken in all of our meals was poorly cooked and scrappy with rubbery texture. How can I get my money back? Never again!! What happened to Thai Express it used to be good! Is it just this location. Owner, you should be ashamed to serve this quality. Disappointed and feel ripped off!
Frequently Asked Questions About Thai Express Restaurant Orleans
What types of dishes does Thai Express Restaurant Orleans offer?
Thai Express Restaurant Orleans offers a variety of authentic Thai dishes including Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and their signature General Thai® along with curries, stir-fries, appetizers, and desserts.
Where is Thai Express Restaurant Orleans located?
Thai Express Restaurant Orleans is located at 3712 Innes Rd, Orleans, ON, K1W 0C8, Canada.
What are the opening hours of Thai Express Restaurant Orleans?
Thai Express Restaurant Orleans is open every day from 11:00 AM to 9:00 PM.
What payment options are accepted at Thai Express Restaurant Orleans?
Thai Express Restaurant Orleans accepts cash and contactless payment methods.
How can I contact Thai Express Restaurant Orleans by phone?
You can contact Thai Express Restaurant Orleans by calling +1 613-824-5432.
Does Thai Express Restaurant Orleans have a social media presence?
Yes, Thai Express Restaurant Orleans is on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
What Thai Express Restaurant Orleans dishes are featured in the Discovery Menu?
Thai Express offers a Discovery Menu with a different special dish each day at a special price. You can ask staff for the current day's featured dish.
What nearby places can help with health-related needs before or after dining at Thai Express Restaurant Orleans?
Nearby health-related places include Complete CPAP Care for medical supplies, Kardish Health Food Centre for organic groceries and supplements, and Eastboro Dental for dental care, making it convenient to visit before or after dining.
Are there other dining options near Thai Express Restaurant Orleans for varied culinary experiences?
Yes, nearby dining options include Restaurante Caravela (Portuguese cuisine), Wild Wing (chicken and bar), Five Guys (burgers), Pita Pit (sandwiches), Marble Slab Creamery (ice cream and smoothies), and La Ha Tacos (Mexican food).
What nearby services can customers use before or after visiting Thai Express Restaurant Orleans?
Nearby services include Western Union for financial and currency exchange, U-Haul Neighborhood Dealer for storage needs, H&R Block for tax services, and beauty salons like KNT Nails and Kult The Salon for personal care.