Brand Certified
Swiss Chalet
4.6(2752 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
4290 Innes Rd., Orleans, ON
K4A 5E6, Canada
Certified by Swiss Chalet • Mar 01, 2026
(613) 824-7931
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/orleans/4290-innes-rd.
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Orleans, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.6
2,752 reviews
5 stars
2,164
4 stars
331
3 stars
101
2 stars
53
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the service, particularly highlighting servers Monique and Faith for their friendliness and attentiveness.
Food Quality
The food received positive remarks for being tasty and well-prepared, with specific mentions of the chicken spring rolls and festive dinner options.
Value for Money
While many found the deals appealing, there were some complaints about pricing and portion sizes, indicating a mixed perception of value.
Atmosphere
The restaurant was described as welcoming and pleasant, although some noted noise levels could be an issue during busy times.
- DDDavid Day2 days ago5.0Our Server was Marie, and it was her first day. In our opinion, she is absolutely perfect.
- MDmichael dasilveira2 days ago5.0We had a lovely dinner at Swiss Chalet, our server Faith went above and beyond to ensure we enjoyed our meal and our experience. Thank you Faith!
- LILauren Izatt3 days ago5.0We love coming here as a little family. There’s always a deal and the service, quality of food, and speed is always top notch. Tonight we enjoyed the seafood fest! I had the fish tacos and they were FANTASTIC!! New item that I hope they keep :) Monique was our server and she was very kind, attentive, and knowledgeable. What a lovely meal. ♥️
- MRMarc RobitailleFeb 23, 20264.0Superb, attentive service. Faith is the best!
- SSSharl01Jan 25, 20261.0Not worth the money. I did "take out"and dinner for 2 was 88.00. Dont order from here. It is a rip off. Swiss Chalet sent me at least 6 emails trying to get to the bottom of this. They kept asking for the the same information. Finally I received a phone call and gave them confirmation of the payment. I have never ordered takeout before from Swiss Chalet and so I made a few mistakes. However, it doesnt account for a 1/4 chicken the size of a cornish hen. I have looked at others pictures in reviews and mine is the tiniest of them all. I will never eat here again but you can take your chances. The issue was never solved except to put the blame on me. Good luck.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 4290 Innes Rd., Orleans have a drive-thru?
Yes, Swiss Chalet at 4290 Innes Rd., Orleans has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 4290 Innes Rd., Orleans offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Where is Swiss Chalet Orleans located?
Swiss Chalet Orleans is located at 4290 Innes Rd., Orleans, ON K4A 5E6, Canada.
What are the operating hours of Swiss Chalet at 4290 Innes Rd., Orleans?
Swiss Chalet Orleans is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Orleans offer delivery and how can I place an order?
Yes, Swiss Chalet Orleans offers delivery. You can place your order online through their website or via the Swiss Chalet mobile app.
Is takeout available at Swiss Chalet Orleans?
Yes, takeout is available. You can order online, through the Swiss Chalet app, or by calling the restaurant directly.
Does Swiss Chalet Orleans have a drive-thru?
Yes, Swiss Chalet at 4290 Innes Rd., Orleans has a drive-thru for convenient service without leaving your car.
Does Swiss Chalet Orleans offer any vegetarian or gluten-friendly menu options?
Swiss Chalet offers vegetarian and gluten-friendly options. Please consult their Nutrition & Allergy Guide online and note that cross-contamination is possible.
Are there any nearby restaurants to Swiss Chalet Orleans where I can find different types of cuisine?
Yes, nearby restaurants include Harvey's (burger and fast food), The Great Canadian Poutinerie (Canadian fast food), Rayan Poissonnerie & Restaurant (seafood and Middle Eastern), Ha Noi Pho (Vietnamese), BarBurrito Canada (Mexican).
What nearby healthcare facilities are close to Swiss Chalet Orleans?
Nearby healthcare facilities include Ottawa Medical Group, Montfort Hospital, Chackal Hearing Care Clinics, Motion Works Physiotherapy, Pure Medical Cosmetics, Hannam Fertility Centre, Innes Dental Clinic, and Affinity Dental.
What nearby services can I find near Swiss Chalet Orleans for banking and telecommunications?
Nearby services include RBC Royal Bank for banking needs and Rogers for telecommunications and mobile phone services.
Does Swiss Chalet Orleans provide any promotions or deals for customers?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page online for current offers.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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