Business Details
About
Restaurant
Swiss Chalet in Orleans, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
2,647 reviews
5 stars
2,078
4 stars
317
3 stars
99
2 stars
54
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from various servers, particularly Monique and Faith.
Food Quality
The food received positive feedback for being delicious and well-prepared, although there were a few isolated complaints about specific dishes.
Atmosphere
The restaurant was noted for its welcoming atmosphere, making it a great spot for family dinners and special occasions.
Value for Money
Many customers felt that the prices were reasonable given the quality of food and service provided.
Cleanliness
There were some concerns regarding cleanliness, particularly with tables and seating, but overall experiences were positive.
- MPMariette Poitras4 days ago5.0Shelly was exceptional! Polite and mostly respectful, i.e. ask before and not just grabbing my plate, etc. Above regular service I usually get here!
- MBMichel Brisson6 days ago4.0Great deal for tonight. (2 can done for $19.99). Faith was our server at the Iness location and she was great!!
- RERuth at EvenaNov 15, 20255.0Monique was very nice and so joyful. Enjoyed her service. Would come back just for her. Unfortunately location has a bit of fruit flies.
- ASAndrea SymingtonNov 3, 20254.0Excellent service from our server Faith. She was super pleasant and very attentive. Food was great - lots to choose from and everything we ordered tasted delicious. Prices remain very reasonable considering how much food costc have gone up.
- SWSarah WieczorekNov 3, 20255.0We had a fantastic lunch at Swiss Chalet thanks to Debbie. From her warm smile to the friendly, attentive service, she made the whole meal fun and easy. Our drinks were topped up, everything came out just right, and she checked on us at the perfect times. Thank you, Debbie, you turned an ordinary lunch into a great experience!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 4290 Innes Rd., Orleans offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Orleans's <a href="https://www.swisschalet.com/en/menus/delivery/store-1961/on/orleans/4290-innes-rd.html">delivery menu here</a>.
Does Swiss Chalet Orleans offer takeout?
Yes, Swiss Chalet® Orleans offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Orleans's <a href="https://www.swisschalet.com/en/menus/takeout/store-1961/on/orleans/4290-innes-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Orleans?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Orleans offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Orleans?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Orleans <a href="https://www.swisschalet.com/en/menus/dining-room/store-1961/on/orleans/4290-innes-rd.html">dining room menu here</a>.
Is Swiss Chalet at 4290 Innes Rd. in Orleans currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Orleans location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Orleans Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 4290 Innes Rd. in Orleans is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 4290 Innes Rd., Orleans have a drive-thru?
Yes, Swiss Chalet at 4290 Innes Rd., Orleans has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 4290 Innes Rd., Orleans offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Where is Swiss Chalet Orleans located?
Swiss Chalet Orleans is located at 4290 Innes Rd., Orleans, ON K4A 5E6, Canada.
What are the operating hours of Swiss Chalet at 4290 Innes Rd., Orleans?
Swiss Chalet Orleans is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Orleans offer delivery and how can I place an order?
Yes, Swiss Chalet Orleans offers delivery. You can place your order online through their website or via the Swiss Chalet mobile app.
Is takeout available at Swiss Chalet Orleans?
Yes, takeout is available. You can order online, through the Swiss Chalet app, or by calling the restaurant directly.
Does Swiss Chalet Orleans have a drive-thru?
Yes, Swiss Chalet at 4290 Innes Rd., Orleans has a drive-thru for convenient service without leaving your car.
Does Swiss Chalet Orleans offer any vegetarian or gluten-friendly menu options?
Swiss Chalet offers vegetarian and gluten-friendly options. Please consult their Nutrition & Allergy Guide online and note that cross-contamination is possible.
Are there any nearby restaurants to Swiss Chalet Orleans where I can find different types of cuisine?
Yes, nearby restaurants include Harvey's (burger and fast food), The Great Canadian Poutinerie (Canadian fast food), Rayan Poissonnerie & Restaurant (seafood and Middle Eastern), Ha Noi Pho (Vietnamese), BarBurrito Canada (Mexican).
What nearby healthcare facilities are close to Swiss Chalet Orleans?
Nearby healthcare facilities include Ottawa Medical Group, Montfort Hospital, Chackal Hearing Care Clinics, Motion Works Physiotherapy, Pure Medical Cosmetics, Hannam Fertility Centre, Innes Dental Clinic, and Affinity Dental.
What nearby services can I find near Swiss Chalet Orleans for banking and telecommunications?
Nearby services include RBC Royal Bank for banking needs and Rogers for telecommunications and mobile phone services.
Does Swiss Chalet Orleans provide any promotions or deals for customers?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page online for current offers.