Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.5
156 reviews
5 stars
36
4 stars
19
3 stars
13
2 stars
11
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Cleanliness
Multiple reviews highlighted the dirty conditions of the restaurant, including sticky floors and overflowing garbage.
Staff Attitude
Several customers experienced rude or uninterested staff, contributing to a negative dining experience.
Order Accuracy
Many reviews noted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Feedback indicated that food quality was often poor, with complaints about cold or stale items.
- XXXiberator2 days ago1.0No ketchup no lids for drinks.
- MMM&MJan 4, 20262.0Very slow service for indoor or pickup. Never enough staff.
- MMMourad MoustaineJan 4, 20261.0Nulle trop d’attente ça peut aller à 30 min
- ALAndré LimaDec 26, 20251.0Too slow, 20 min for a burger
- SBSteve BeauchampDec 13, 20251.0I do not believe there has been any training programme here ,20 + minutes to receive a order ,no management skills 0 sense of care...wake up mcds .....
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's on Innes Road in Orleans?
McDonald's on 3900 Innes Road operates daily from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer drive-through service and is closed for drive-through all days.
What pickup and delivery options are available at this McDonald's?
You can order for in-store pickup or delivery at this McDonald's location.
What types of meals are served at this McDonald's?
This McDonald's serves lunch and dinner meals.
What payment methods does McDonald's on Innes Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
Can families and children dine comfortably at this McDonald's?
Yes, this McDonald's welcomes families and children, and offers a children's menu.
Is coffee available at this McDonald's and do they serve dessert?
Yes, they serve coffee as well as dessert items at this location.
How can customers order food online for this McDonald's?
Customers can order online through their website or use the My McD’s mobile app available on Android and iOS.
What nearby places can I visit before or after dining at McDonald's on Innes Road?
Near McDonald's, you can visit SmartCentres Orléans shopping center for various stores and a cinema, Walmart Canada for shopping needs, or enjoy a coffee at nearby Tim Hortons.
Are there other fast food options close to McDonald's at Innes Road?
Yes, nearby fast food restaurants include another McDonald's Canada location, Mr.Puffs Orleans, and Wendy’s, offering you variety in your dining choices.
What service or retail businesses are located nearby that might be useful to McDonald's customers?
Nearby services include Western Union for financial needs, Scotiabank for banking, and Minute Key for key and locksmith services. Retail stores like Canadian Tire and GameStop are also close by.