Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Staff Training
Feedback indicated that staff appeared undertrained and sometimes rude, contributing to poor customer experiences.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness.
Customer Experience
Some customers had positive interactions with staff, but many expressed dissatisfaction with management and overall service.
AM
Alexander McKenna
Feb 26, 2026
3.0
Went to drive through, came out of drive-thru with a coffee. I guess I got what I wanted. Coffee was watery. Oh well on to the next place
AA
ADM
Feb 26, 2026
1.0
Worst experience ever. I specifically come to this location because Brent is awesome. Came by to get a young child a happy meal. I asked for a 4 piece nugget meal. She said we have the happy meal. I said that’s good. She said drive up. I got to the window and she rudely said “you didn’t order”. I said yes I agreed to the happy meal. She said “what do you want to drink”? I said what are your options. She threw her hands up and rolled her eyes and said “we have many what do you want”. I said nevermind and drove off. Here’s the thing, I work at the hospital and always consider how I treat people and customer service. I have a 16yr old son trying to get a job and can’t, yet this girl acted like I was taking up her time. My son would gladly work here and treat everyone with respect. I went to another location and was greeted with a smile. This happened on Thursday the 26th at 2:15 pm. I hope you can discuss her mannerisms or replace her.
TD
Tony DiGiuseppe
Feb 8, 2026
5.0
Nice location. Generally clean when I go in. Quick service in-store, drive thru can be a little slow but I don't blame employees, I blame people who order for a family of 11 from the drive thru.
OZ
Oussama Zaanouni
Jan 31, 2026
1.0
Never in my life did i want 1 hour for a mcdonalds. Staff looks too young and lost
TT
Travel_with_reason
Jan 28, 2026
1.0
First of all, this is the dirtiest location I've ever been. Disgusting.
Horrible, borderline aggressive service from obviously under trained staff.
The location does not offer refills on drinks (which is already odd) but the server got quite upset when it took us a while to understand this strange practice. They must be close to bankrupt if refills are too much for their bottomline to support.
Avoid if you can - there's many other options (including mcdonald's closeby)
What are the opening hours for dining in at McDonald's Orleans?
McDonald's Orleans is open for dining in 24 hours a day, 7 days a week.
During what hours is McDonald's Orleans open for delivery service?
Delivery service is available 24/7 at McDonald's Orleans.
Can I use the drive-through service any time of the day at McDonald's Orleans?
Yes, the drive-through is open 24 hours every day of the week.
What payment options does McDonald's Orleans accept?
McDonald's Orleans accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Orleans serve all meals including breakfast, lunch, and dinner?
Yes, McDonald's Orleans serves breakfast, lunch, and dinner.
Is there in-store pickup available at McDonald's Orleans?
Yes, in-store pickup and delivery services are offered at McDonald's Orleans.
What is the address and contact number for McDonald's Orleans?
McDonald's Orleans is located at 2643 St. Joseph Blvd., Orleans, ON K1C 1G4, Canada. The main phone number is +1 613-837-2866.
Does McDonald's Orleans have a casual dress code?
Yes, the attire at McDonald's Orleans is casual.
Are there convenient places nearby McDonald's Orleans where I can withdraw cash or purchase items?
Nearby you can find the 'HODL Bitcoin ATM - Quick Pick Orleans' and 'Quick Pick Orleans' convenience store, which are useful for ATM services and shopping.
What nearby dining options are available around McDonald's Orleans if I want to try something different?
Nearby dining options include 'Soul Stone Sushi Grill and Bar' for Japanese cuisine, 'Cucina Da Vito' for Italian food, and 'Good Taste Fusion Restaurant' offering Thai dishes.
Are there any nearby places for coffee or desserts when visiting McDonald's Orleans?
Yes, 'Beyond Cafe' offers coffee and smoothies, and 'Sweet Militia' specializes in desserts and candy.
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