Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
2,419 reviews
5 stars
774
4 stars
624
3 stars
448
2 stars
189
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor service, with many experiences highlighting long wait times and incorrect orders.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms and dining area, which detracted from their overall experience.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items and poorly prepared meals.
Management Issues
There were mentions of poor management practices, including staff training and handling of customer complaints.
- ALabhi lashJan 1, 20261.0A lady at who is serving very rude literally she doesn't know how to talk
- JBJoshua de BoerDec 30, 20251.0Worst McDonald's in Ottawa (even with Rideau St open again!). Drive thru service is slow, curbside ordering takes 15-20 minutes, and counter orders are usually wrong/late. Recommend you go to the St Joseph location instead
- YHYinghui HeDec 25, 20251.0I ordered two no-cheese muffins at drive-through. They gave me the cheese ones instead. Found out about this after getting home when it was too late. Even the order slip clearly says no cheese muffin.
- LLLynnea LouiseDec 14, 20251.0The night shift has like 5 people working which I’ve never seen at a McDonald’s usually I see only 2-3 and yet they still couldn’t figure there system out. We were waiting for 20 minutes and they couldn’t figure it out. That’s ridiculous it shouldn’t take that long or atleast they should’ve told us this before waiting in line
- MBMary BrassardDec 10, 20255.0I used to stop at tim hortons on my lunches or with my kids but the lines there are long, my orders are wrong and the staff are rude. I shouldn't have to deal with staff that have an attitude with me before I even order. And for all the times I've been.. Its not my fault my sandwich is burnt, it's not my fault you forgot to give me part of my order.. sorry I asked you for my donut. Sorry my kids wont eat a burnt sandwich and sorry Im not leaving yet you forgot my drink... no I still cant leave,you forgot my timbits.. sorry the last 4 times you told me to leave before I had everything so I cant leave yet I have to check.. lol Now specifically this McDonalds. Ive never had to worry about it. Very very rare but there's been a time or 2 where my orders needed a correction but I don't have to worry who's going to be in the drive thru. And who's attitude I have to deal with. Its simple fix, no side of attitude. Very respectful I would let them mess up my order any day lol Every experience with this McDonalds is simple and sweet. Grabbing a coffee on your break or on your way to work? Stop here
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4416 Innes Road?
McDonald's at 4416 Innes Road is open 24 hours a day, 7 days a week.
During what hours can I get delivery from this McDonald's location?
Delivery is available 24 hours a day, every day of the week.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open 24/7, providing service at any time.
Can I pick up my order inside the store, or do they only offer delivery?
This McDonald's location offers in-store pickup as well as delivery services.
What payment methods does McDonald's at 4416 Innes Road accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at this McDonald's restaurant?
Breakfast, lunch, and dinner are all served here.
Is this McDonald's location family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, and has a children’s menu available.
Does McDonald's at 4416 Innes Road serve coffee and desserts?
Yes, they serve coffee and desserts to customers.
Are there any nearby fast food restaurants if I want more dining options?
Yes, nearby fast food options include Papa Johns Pizza and Shawarma Chef.
If I need banking services before or after my meal, which financial institutions are nearby?
Nearby banking options include TD Bank, BMO Financial Group, and TD Canada Trust Branch and ATM.
What nearby places can I visit for health and wellness services around McDonald's?
Nearby health and wellness establishments include New Freedom Chiropractic, Fallingbrook Chiropractic Clinic, and Massage Addict Ottawa Orleans.