Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3732 Innes Road in Orleans is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers for being juicy and flavorful, but there were mixed reviews about the fries, with some noting a decline in quality.
Service Experience
While many reviews highlighted friendly and helpful staff, there were also complaints about rude service and order mistakes.
Cleanliness
Several customers reported issues with cleanliness, particularly in the bathrooms and dining area.
Pricing
Many customers felt the prices were high for the quality and portion sizes, with some expressing dissatisfaction over the lack of combo options.
FB
Fahim Bakth
Dec 30, 2025
1.0
Why are the burgers so expensive here? I paid $25 for a cheese burger and small fries, didn't find anything special.
Mediocre food at gourmet food price
SD
Sylvianne Drouin
Dec 29, 2025
5.0
Took a little hamburger and a bacon hamburger always a good choice
MB
Michael Barr
Dec 19, 2025
5.0
Great burger and fries!
JM
Jillian Morgan
Dec 5, 2025
4.0
Certainly a pretty good burger, but I don't know that it's worth all the rave reviews it gets. There are other places in town with nearly identical burgers. Keep a healthy stack of napkins handy; you'll need them. The buns are thin and squish down to nothing, serving as little more than the bare minimum delivery vehicle for the meaty/cheesy/bacony goodness inside.
The fresh cut P.E.I. potato's do, however, make for some damned good fries. If you happened to be from P.E.I. though you'de just think these were the same 'ole everyday fries you get everywhere in P.E.I. 😁
This was my first visit, and even though I said as much, the person taking our order didn't seem thrilled that I didn't immediately know what I wanted and took a minute to look over the menu board. It was a quiet mid-afternoon, not busy at all, and no one else in line behind us to be held up by our taking a minute to decide.
MR
Mighty Mouse Junk Removal
Nov 29, 2025
5.0
Whenever I’m craving a fast, no nonsense cheeseburger, Five Guys in Orleans always hits the spot. The burgers are packed with flavour, the meat tastes fresh, and the fries are some of the best around,crispy, seasoned perfectly, and generously portioned.
The atmosphere is fun and energetic, and the staff are always upbeat and friendly, which makes the whole experience even better. If you want a great burger without overthinking it, this is the place to go.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3732 Innes Road accept reservations?
No, Five Guys at 3732 Innes Road does not accept reservations.
What are the operating hours for Five Guys at 3732 Innes Road?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup options?
Yes, Five Guys offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations at Five Guys.
Does Five Guys serve gluten-free options?
Some items like sandwiches can be ordered without buns using wraps or bowls, but products such as buns, hot dogs (Canada only), and certain condiments contain gluten. Cross-contamination risk exists, so check allergen charts for details.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is not a veggie patty; you can customize it with a mix of peppers, onions, mushrooms, and optional cheese.
Are there nearby places to visit around Five Guys at 3732 Innes Road?
Yes, nearby places include Lapensée Mattresses, La Ha Tacos, Eastboro Dental, Kult The Salon, and East Side Mario's, offering diverse shopping, dining, and health services for visitors to explore before or after dining.
Where can I find dessert or smoothies near Five Guys at 3732 Innes Road?
After your meal, you can visit nearby Marble Slab Creamery for ice cream and smoothies, or Booster Juice for fresh smoothie options.
Are there other restaurants near Five Guys at 3732 Innes Road for different dining options?
Yes, nearby dining options include La Ha Tacos (Mexican), East Side Mario's (Italian), Caravela Restaurante (Portuguese), Wild Wing (Chicken), and Thai Express (Asian cuisine).
What is the contact number for Five Guys at 3732 Innes Road?
You can reach Five Guys at 3732 Innes Road by phone at +1 613-824-6270.