Five Guys

4.4
1154 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3732 Innes Road in Orleans is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3732 Innes Road, Orleans, ON
K1W 0C8, Canada

Hours

Reviews

4.4
1,154 reviews
5 stars
725
4 stars
282
3 stars
73
2 stars
26
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being juicy and flavorful, but there were mixed reviews about the fries, with some noting a decline in quality.

Service Experience

While many reviews highlighted friendly and helpful staff, there were also complaints about rude service and order mistakes.

Cleanliness

Several customers reported issues with cleanliness, particularly in the bathrooms and dining area.

Pricing

Many customers felt the prices were high for the quality and portion sizes, with some expressing dissatisfaction over the lack of combo options.
  • FB
    Fahim Bakth
    Dec 30, 2025
    1.0
    Why are the burgers so expensive here? I paid $25 for a cheese burger and small fries, didn't find anything special. Mediocre food at gourmet food price
  • SD
    Sylvianne Drouin
    Dec 29, 2025
    5.0
    Took a little hamburger and a bacon hamburger always a good choice
  • MB
    Michael Barr
    Dec 19, 2025
    5.0
    Great burger and fries!
  • JM
    Jillian Morgan
    Dec 5, 2025
    4.0
    Certainly a pretty good burger, but I don't know that it's worth all the rave reviews it gets. There are other places in town with nearly identical burgers. Keep a healthy stack of napkins handy; you'll need them. The buns are thin and squish down to nothing, serving as little more than the bare minimum delivery vehicle for the meaty/cheesy/bacony goodness inside. The fresh cut P.E.I. potato's do, however, make for some damned good fries. If you happened to be from P.E.I. though you'de just think these were the same 'ole everyday fries you get everywhere in P.E.I. 😁 This was my first visit, and even though I said as much, the person taking our order didn't seem thrilled that I didn't immediately know what I wanted and took a minute to look over the menu board. It was a quiet mid-afternoon, not busy at all, and no one else in line behind us to be held up by our taking a minute to decide.
  • MR
    Mighty Mouse Junk Removal
    Nov 29, 2025
    5.0
    Whenever I’m craving a fast, no nonsense cheeseburger, Five Guys in Orleans always hits the spot. The burgers are packed with flavour, the meat tastes fresh, and the fries are some of the best around,crispy, seasoned perfectly, and generously portioned. The atmosphere is fun and energetic, and the staff are always upbeat and friendly, which makes the whole experience even better. If you want a great burger without overthinking it, this is the place to go.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.